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37 - 42 of 108 reviews
Reviewed 26 September 2017

We needed an affordable hotel close to both of our son's. This was perfect. Located right off of Hwy 49, across for Home Depot.
The room was very clean and in excellent condition.
Breakfast is served each morning and is included in the rate.
I would definitely recommend this hotel to anyone needing to stay in the Ellerbe Road area.

Date of stay: April 2017
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank deezoomo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ComfortInnShreveport, webmaster at Comfort Inn Shreveport I-49, responded to this reviewResponded 4 October 2017

Dear Guest,

Thank you very much for your kind words. I’m happy we could provide you a great experience. We take pride in our hotel. I hope you visit us again soon for great service,great prices, great rooms, great amenities and great people.We look forward to serving you again.

Sincerely,
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2017 via mobile

Front desk person was very rude when I called to ask a simple question before making a reservation. The call was made at 1pm-would not expect a busy front desk at that time.

Check in was very inefficient and clerk was not friendly.

The bathroom was not clean. The shower looked like it had not been cleaned since the last person stayed. Tub was filthy. Dirty ring around the tub and soap scum and dirt on the walls around the tub. Dirt on the bathroom floor. Some bathroom tiles cracked and missing grout between the tiles. No towel bars. Stained, grey towels.

Mud clots and sunflower seed shells on the carpet, mainly around the entrance door, closet, and refrigerator. The larger and harder clumps hurt when stepped on.

Single cup coffee maker and not the Keurig style. Provided with 4 packets of decaffeinated coffee and 2 tea bags of Lipton tea.

Clean, well taken care of
pool.

Inside entrance, 3 floors, with an elevator.

Very disappointed with this hotel.

Note: Designated smoking area
outside.

Date of stay: September 2017
Trip type: Travelled as a couple
1  Thank Adventure810123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ComfortInnShreveport, Webmaster at Comfort Inn Shreveport I-49, responded to this reviewResponded 18 September 2017

Dear Guest,

Thanks for your comments. I’m terribly sorry and sincerely apologize that we let you down. We had some lapses in maintenance and housekeeping in the past, but you will be pleased to know these have been corrected. We now take real pride in our hotel and our staff and are doing what it takes to meet guest needs better than ever before.

Sincerely,
Hotel Manager

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Reviewed 13 August 2017

This hotel appears, from the outside, to have recently been remodeled. However, our room had a hole in the closet door and holes in the wall that had been patched but not painted. Breakfast was ok. Won't stay here again.

Date of stay: June 2017
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank 4PamelaDee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ComfortInnShreveport, Webmaster at Comfort Inn Shreveport I-49, responded to this reviewResponded 16 August 2017

Dear Guest,

Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience.

Sincerely,
Hotel Manager

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Reviewed 15 June 2017 via mobile

On the return trip from Plano we stopped over to see my granddaughter play a girls tournament soft ball game. With all of the hotel rooms booked we were fortunate to get a room at the Comfort inn. It was good value for the money with breakfast included.

Date of stay: June 2017
Trip type: Travelled with family
Thank kenmac1010
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ComfortInnShreveport, Webmaster at Comfort Inn Shreveport I-49, responded to this reviewResponded 17 June 2017

Dear Valued Guest,

Thank you for choosing the Comfort Inn and appreciating the hotel.
It’s nice to hear that you liked the rooms, cleanliness and Staff service.
Certainly a matter of pride for us to serve esteemed guests like you and expect you to refer to any other guests who are likely to visit this area.
We look forward to welcome you again at the earliest,

Sincerely,
Hotel Manager.

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Reviewed 19 May 2017 via mobile

it was a Clean and Comfortable hotel.Must recommend to all.We had a great time staying here with friends. The owner joinng into our group game we were playing and we had great time. The room were very clean as so it was good. Will for sure stay again.

Date of stay: May 2017
Thank Augusto B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ComfortInnShreveport, Webmaster at Comfort Inn Shreveport I-49, responded to this reviewResponded 22 May 2017

Dear Guest,

Thanks for your comments. I’m pleased that you would recommend this property and that you found our hotel to be a nice place to stay again. I’m glad you had such a nice experience with us, and I sincerely thank you for your positive comments. We enjoy providing a great experience for all kinds of travelers, and I’m very pleased that you enjoyed being with us at our hotel. We’ll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you.

Sincerely,
Hotel Manager

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