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“Overall Fantastic Hotel and Casino - A Lot of Fun!”

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Sam's Town Hotel and Casino Shreveport
Ranked #8 of 37 Hotels in Shreveport
Gainesville, Texas
Level Contributor
352 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 423 helpful votes
“Overall Fantastic Hotel and Casino - A Lot of Fun!”
Reviewed 7 July 2013

I can never say enough good things about this Casino or the Hotel. We always try to stay during the week when they are not so busy and almost always get the Magnolia Suite comped. We love to stay on the end by the river so we can have a nice view for the Texas Street Bridge and the other Casinos along the river. I wish they had larger windows in the Magnolia Suite like they do in the other rooms for a better view; but it's worth staying in this room because it's actually a true 1 bedroom. You walk into a wonderful living room with a sectional, ottoman, 37" flat screen TV and large armoire. You walk through a door to the bedroom where you have another 37" flat screen TV, large arm chair with ottoman, desk and sitting chair, large dresser with a refrigerator, king bed with 2 night stands and a sitting bench at the foot of the bed. You then walk through another door to the very large bathroom with 2 sinks, a separate vanity area with a stool and makeup mirror, the tub and shower are combined; however it's has the bent curtain rode and the tub is a very large soaking tub. The toilet is behind another door which we really love it being separate.

We have a fantastic Host that makes our stay so nice and she goes out of her way to make sure we are happy. We were on the Concierges level and had access to a very nice room that has a continental breakfast and newspaper. It had large windows where we could view the other side of the hotel and river that overlooked the Riverwalk Mall and the new Casino they just built across the river.

We spent some time in their pool area and really liked that the hot tub was elevated a few steps overlooking the pool and had a sign no one under the age of 16, which was nice it kept the kids out of that area and we could enjoy it. I wish they would enclose this area so you could use it year round.

The Casino is a fun place to go and play where you get actual play for your money on the slots and can have a great time. We love eating in all of their restaurants and feel you get great value for your money.

Room Tip: There is NO bad room in this Hotel; they all have a fantastic bathroom and completely remodeled. If...
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  • Stayed June 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank Karen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (166)
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English first
Northwest Arkansas
Level Contributor
303 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 1 July 2013

When looking for a casino in Shreveport (just a stop-over on a road trip), I found that the El Dorado was ranked #1 and Sam's Town #2....the El Dorado was completely booked on a Sunday night so we chose Sam's Town....the room was big and roomy and I loved the bathroom, but the bed was not very comfortable and the Casino was horrible. It was split up on 3 floors and each one was very small and didn't offer much. Also, the best restaurant in the hotel was closed on Sunday and all that was left was a "buffet" and a snack shop...sad. We walked over next door to the El Dorado and it was like a true Vegas-style casino...so we played there, enjoyed a wonderful meal at their steakhouse and sat in their beautiful bar. So if you go, plan on going to the El Dorado instead...much, much better.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Arkies10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah S, Boyd Gaming Customer Service at Sam's Town Hotel and Casino Shreveport, responded to this review, 5 August 2013
Thank you for your review of our facilities at Sam's Town Shreveport. We apologize that you had a poor experience with us. We strive to provide great customer service but seem to have failed in this instance. We would urge you to visit our website & email us directly so that we can contact you directly & hopefully remedy this situation. Your comments are being forwarded to the casino and food & beverage departments. Thank you again for your concerns and we hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tallahassee, Florida
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 June 2013

We got a great deal at Sam's Town online, while on our way home from Oklahoma. It was not quite half-way home, but a good place to stop for the night. I loved that the Elevators required the use of our Room Card to go up. Our room was a King Room on the 10th floor overlooking the River and was FABULOUS! It was large, had a very large, great bathroom, with extra makeup counter and magnifying mirror. I would say there were not enough electrical outlets. I prefer the lamps with plugs in them, because we travel with 2 phones and 2 tablet, but theirs did not have those. The Casino was ok, we managed to drop some money there, which made up for the great room rate! I highly recommend the Hotel, especially if you can stay out of the Casino!!! Everybody was very friendly, as this is a Southern City! The young man who took care of our bags was the son of a Captain at the local Sheriff's office, so he and my husband had a lot to talk about.

Room Tip: Take a power strip, if you need extra plugs.
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  • Stayed May 2013, travelled with family
    • Value
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Helpful?
2 Thank KarenColson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 17 June 2013

We stayed at Sam's town for an overnight stay on our trip from Dallas to New Orleans. Hotel rooms are nice. It was clean.We had my daughter and her 2 year old. Room was a suite, non smoking and big. Daughter had couch that was like a bed, she like it. We had king. beds, sheets, blankets, and pillows clean. Rug, acceptable. Best to book in advance and on line as it seems they book up around 7 pm even on Thursday night from "foot traffic.". Hotel parking is Valet so just go to valet. If you refuse to use valet you have to park in general parking. Tipping for valet is up to you, no charge. You can not get a cart without a bellman so plan accordingly. Hotel does not guarantee a non-smoking room. Hotel is part of a casino complex and public area has smell of tobacco. Not bad, but if you go into casine plan on washing clothers. For breakfast, restaurant is typical holtel fare. coffee shop (starbucks) has cheaper fare. Can not comment on lunch or dinner. We arrived around 8 p.m. and left by 9 a.m. People friendly enough. Casino nice enough. It is a good place. I would do it again but I am not a big casino person.

Room Tip: If you have to have a guaranteed non-smoking room book ealry and arrive by 5 p.m. There are no guar...
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  • Stayed June 2013, travelled with family
    • Value
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Helpful?
2 Thank joeDallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 June 2013

Me and my wife go to Sams town once a year on her birthday. We have stayed at the other hotels but the rooms were a little pricey and we did not win much. we're not big gamblers but we play enough to have our rooms compt . the rooms are great this service is great we will always stay at Sams town

  • Stayed August 2012
    • Value
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Helpful?
2 Thank jameschampion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level Contributor
91 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 13 June 2013

Just got back from staying at Sam's Town Hotel Casino. The rooms have been renovated and are very nice and comfortable. The rooms are clean and well maintained. The hallways are well lighted and clean. The personnel at the front desk were friendly but not sufficiently staffed. If you check in between 3pm and 6 pm expect to wait in a long line. For some reason or another it seem they take a long time to process guests into the hotel.

Room Tip: Stay away from rooms near the elevators. Too much people traffic and noise from the elevators.
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  • Stayed June 2013, travelled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rager999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Argyle, Texas
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 June 2013

Stayed here in April for Hubby's High School Reunion which was next door at the El Dorado. Rooms were cheaper on the weekend at Sam's Town, so we elected to stay there. It was a great choice. No, the casino isn't fancy, but the rooms were large and clean, and the service was excellent - from the front desk, to the security at the elevators, to housekeeping. We would not hesitate to stay here again. It is an easy walk next door to the El Dorado if you want a prettier casino to gamble in.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank MissMaileLynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sam's Town Hotel and Casino Shreveport

Property: Sam's Town Hotel and Casino Shreveport
Address: 315 Clyde Fant Pkwy, Shreveport, LA 71101-3204 (Formerly Harrah's Shreveport Casino and Hotel)
Phone Number:
Region: United States > Louisiana > Shreveport
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Shreveport
#9 Romantic Hotel in Shreveport
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Sam's Town Hotel and Casino Shreveport 3.5*
Number of rooms: 514
Reservation Options:
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Also Known As:
Sams Town Shreveport
Sams Town Louisiana
Sams Town Hotel Shreveport

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