Casino is really bad compared to the new Margaritaville and the remodeled Horseshoe or Eldorado. I am so shocked that the Casino is still so small and smoky and people still want to go here. The slots let you play a little as long as you keep your bet at the minimum; but the minute you raise your bet the machines shut down. I guess they only want the penny players here. I like to play the penny slots, but at the $1.50 to $3.00 per spin and that’s the amount they shut down and you get no play for your money. They really need to upgrade their Casino drastically and add escalators and a larger gaming area where you don’t get knocked in the head every time you move; and, you forget about getting a drink, they seem to hang around the table game people on the middle floor only. I use to love going to Sams Town, but they have pretty much lost my business to Margaritaville and Horseshoe due to their Casino is so little, smoky, tight slots and little to no drink service at Sams Town. The rooms were remodeled a few years back and they are very nice with large windows with a great view; but they aren’t cleaned very well and if you stay on one of the end rooms by the street all’s you hear is horns honking and traffic all hours of the night. I had used the valet and I know if you’re an Emerald Card holder you get faster service and they give you one of the green valet tickets. I used to be an Emerald Member, but found the services are not worth the extra hard play to stay at that level and find the Diamond Level at Horseshoe “Caesars Prosperities” were worth more and actually get you better comps. Anyway, I gave them my valet ticket and stood there over 20 minutes waiting on my car and notice that a person that had a white regular ticket the same as I did got there after us, yet they got their car 10 minutes before we did. When that person came down and gave his ticket the person seemed to know him very well and I am sure he got preference over us because the valet knew him. I haven’t stayed here in a long time and wanted to see if they had upgraded their Casino and loosened their slots a little with all the new competition now, but no, it was just as bad as it was the last time I was there and the Casino clientele to me has even gone downhill in my opinion. Smokey Joe’s used to have pretty good service, but the servers are too busy standing around talking to each other or hanging around tables where they know the person talking all night to get good service here; and, I don’t even really go into how slow and how bad the service is at the little deli…it was really horrible. I ordered room service that morning and it took over an hour to get my food, the person said if I had placed the order with the door hanger I would have gotten it in better time; I told them I didn't have one of those door hangers. I felt the person was very rude. I won't do that again.
- Official Description (provided by the hotel):
- Sam's Town Shreveport is located on the historic Red River in downtown Shreveport, just blocks away from museums, botanical gardens, an I-Max Theater and many other local attractions. Guests can enjoy all their favorite casino games at Sam's Town on an authentic dockside riverboat, a 19th century paddlewheel featuring approximately 1,200 slots, gaming machines and table games. The sleek 23-story hotel tower includes more than 500 luxurious guest rooms and suites featuring pillow-top mattresses, feather pillows, marbled floors, granite countertops and oversized tubs. The top floor houses multi-room suites, ranging in size from 1,000 to 1,500 square feet. ... more less
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- Also Known As:
- Sams Town Shreveport
- Sams Town Louisiana
- Sams Town Hotel Shreveport