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“Clean Relaxing Rooms”

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Sleep Inn & Suites Medical Center
Ranked #22 of 38 Hotels in Shreveport
Reviewed 14 August 2013 via mobile

This hotel is the perfect location if visiting the LSU hospital. Rooms are clean and relaxed atmosphere. Night staff was nice and efficient. Day desk staff were rude and blamed miscommunication on check put time on pm shift. Not very professional. Overall, the rooms were nice and would stay again.

  • Stayed: August 2013
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1  Thank JenniferLynnG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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99 - 105 of 141 reviews

Reviewed 20 July 2013

During a recent vacation through Arkansas and Louisana, my family spent a disappointing night at this Sleep Inn. I wish I would have read the TripAdvisor website more carefully and stayed at the Sleep Inn located on Pines Road, off of I-20 in Shreveport (Ranked #2 in Shreveport).

After spending one or more very pleasant nights at several Comfort Inn and Suites in Arkansas, we were most disapointed with our "Sleep Inn Stay" in Shreveport. Upon arriving at the Inn, no one was at the desk. When the clerk arrived, we did not receive the friendly welcome so typical of ChoiceHotel properties (additionally, at no time during our stay were we greeted or welcomed by any member of the staff) and were never recognized as ChoicePriveleges' "Elite Members." To make our initial experience more unpleasant, we were given a room that our key did not unlock the door. Finally, after multiple tries and calls to the desk, the clerk came to our room, unsuccessfully tried to open the door with her master key, then informed us that the lock to that room was broken, and finally transferred us to another room.

Once in the room, I found it to be clean, but small and sparsely furnished. The only window in our room looked out on the railroad tracks and encourages one to keep the blinds closed. Carpets in the room and in the hallways showed signs of wear and had multiple spots on them. The bathroom also was very small, included minimal toiletries, and had only one light switch in it that also controlled the fan. After spending multiple nights at Comfort Inn and Suites and comparable properties during our recent trip, I would rate this bathroom as the smallest and the poorest in quality of all the rooms we stayed in.

Breakfast was adequate and there was plenty of food available for all guests. Still, nothing special, memorable, or even "really tasty" and I would rate the breakfast as "Very Average/Below Average" for ChoiceHotel properties.

I found my stay at this Sleep Inn to be an "Average," but disappointing one. With many excellent hotels/inns at comparable prices located in Shreveport and near the Medical District, I will look for other accomodations the next time I visit this city. I do not recommend this Sleep Inn to other TripAdvisor travelers.

Room Tip: If you are seeking a Sleep Inn in Shreveport, avoid this one and make reservations at the Speep Inn...
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  • Stayed: July 2013, travelled with family
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7  Thank CPGTheATeam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2013

This hotel is very clean the rooms were excellent and very clean,the front desk is very organize,clean,pretty and VERY VERY helpfull specialy Ms.Meshia she is very helpfull,professional and very friendly I will start using this hotel more because of her,I wish every hotel would have someone like her.
The breakfast is great and plenty of food,the spa and inside pool was heaven,yes have sometimes train passing however,on the 4TH floor you wouldn't know about it.
At night is very peacefull and my family and I will stay again anytime we pass by Shreveport,Louisiana.
Thanks Meshia for everything and for making us feel so special here.

Room Tip: I had two rooms and both were excellent on the 4th floor.
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  • Stayed: June 2013, travelled with family
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1  Thank TAMATexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2013

This hotel is very nice. Very friendly staff and clean rooms. There is a train track right by the hotel but can't even tell. Our room was on the side by the tracks and you just feel the vibration of the train when it goes by. The train does not blow its horn at all. I have a 4 month old and a 5 year old that slept right through the night. Very comfy beds. The comp breakfast was ok. Will definetly reccomend!!

  • Stayed: June 2013, travelled with family
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2  Thank Michelle O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2013

It started at front dest and continued. RUDE at check-in. Put us in a room with food in fridge, clothes in drawer and grease all over chair. Left water in elevator for 2 hours even though housekeeping knew about it. No hair dryer in room nor towels at pool and never brought them though front desk said it would. No one at front desk when we went to pick up. Clerk finally arrived from outside with purse in hand. No extra towels in room to use for second day. Horrible attitudes and service.

  • Stayed: June 2013, travelled with friends
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5  Thank mmjmb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2013

Customer service at this hotel is beyond terrible and disgusting. Checked into a dirty room and the front desk seemed to be busy on the cell phone. When I mentioned on the room, she says" Oh" no apology and then blamed hk for leaving room dirty. gave me another room facing the rail track and it was terrible noisy. breakfast in the morning was ok but they ran out of milk. Not sure why the management of this hotel is so poor and terrible. we will not come back again.

  • Stayed: March 2013, travelled on business
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6  Thank Suzanne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2013

Very professional demeanor of staff, very kind and welcoming. Staff very informative of hotel's accommodations. Smells so good! Fresh towels, bath tub WAS CLEAN AND YOU COULD SMELL IT WAS FRESHLY DISINFECTED! Very important because my son was having surgery the next day. For anyone to say it was less than great, they simply are impossible to please.

  • Stayed: April 2013, travelled with family
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2  Thank happymom8475
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sleep Inn & Suites Medical Center

Address: 3215 Samford Ave, Shreveport, LA 71103-4240
Phone Number:
Region: United States > Louisiana > Shreveport
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 38 Hotels in Shreveport
Price Range: £52 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn & Suites Medical Center 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
Welcome to the newly constructed Sleep Inn & Suites located right off Hwy 49 and within walking distance to the LSU Medical Center. Enjoy our complimentary Hot Continental Breakfast buffet in the morning featuring Fresh waffles along with several baked products, cold and hot beverages selection and fresh fruits, yogurt and much more. Take a refreshing dip in our indoor pool and relax by the spa to complete your day. Guest rooms feature free High speed internet access (wired & wireless), with the signature pillow top mattresses offering a contemporary class to the bedding package. Enjoy all the great features of this Sleep Designed to dream hotel when you stay with us the next time. Very conveniently located to shopping malls, eateries and different casinos in town. Our professional staff are looking forward to welcome you.... ... more   less 
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