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“Southern Hospitality”
Review of Hilton Shreveport

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Hilton Shreveport
Ranked #2 of 37 Hotels in Shreveport
Certificate of Excellence
Atlanta, Georgia
Level 2 Contributor
4 reviews
“Southern Hospitality”
Reviewed 27 January 2013

We arrived late on a Friday nite,I had made reservations on line and put in the wrong dates I was greeted with a "No problem I can take care of you Sir" I was checked in in a flash give my meal options and was asked was their anything else I needed. My wife had injured her self on the trip and I was able to secure a wheelchair for upon her our return from dinner.I was greatful for the attntion to servuce A++++++ for this staff!!!!!

  • Stayed January 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Papadog815
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (125)
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Wylie, Texas
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 January 2013

Unbelievable staff!!! Caring, helpful, friendly. Hotels are a regular part of my week and this is by far the best location for SERVICE AND STAFF!!! Rooms were very nice, as any Hilton property, it is the entire staff that make this wonderful difference. We enjoyed it so much that we have scheduled another stay for Feb. and March 2013.

  • Stayed January 2013, travelled as a couple
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Helpful?
Thank LABCON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shreveport
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 January 2013

I enjoyed my stay. The staff was amazing and he room was nice! I had and executive suite and i loved it. Well worth the money. I love the location of downtown Shreveport. The boardwalk was less that five miles away. Perfect for work or play.

  • Stayed January 2013, travelled on business
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    • Location
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Helpful?
Thank Brittany F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 January 2013

Drinks in the bar and the excellent 3am suggestion of the night check-in clerk to try their preferred out-of-hours bar/pizza restaurant as an alternative to room service made our stay at the Hilton Shreveport an extremely pleasant if only partially remembered one. Free shuttle must have found us and brought us home on at least 3 separate occasions, so big shout-out to shuttle guy for that. If you're going to the El Dorado, stay at the Hilton for the service and the shuttle and because, with all the money you're going to lose, it won't have mattered how much you spent on a hotel. The Shreveport Hilton is a must-visit destination in a bizarre alternate dimension much superior to our own. Ain't no party like a coonass party.

  • Stayed December 2012, travelled with friends
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Helpful?
1 Thank mbdunham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltonshreveport, General Manager at Hilton Shreveport, responded to this review, 25 February 2013
We sincerely appreciate the positive feedback and continuously strive to satisfy our guests and their requests. Thank you for taking the time to share you experience with us and we look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Round Rock, Texas
Level 1 Contributor
3 reviews
Reviewed 12 January 2013

The food is not very good and the only sundries area is in Starbucks which kept very short hours (closing around 1:30 in the afternoon). The room was clean and fine, but since it is not by any restaurants or convenient stores, you are at their mercy for food. At least I finally found a vending machine on the 12th floor!

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank laurie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltonshreveport, Director of Sales at Hilton Shreveport, responded to this review, 14 January 2013
First of all, thank you for your candid feedback of your stay with us. I apologize that we did not meet expectations. I was extremely disappointed to read from your review that you had some issues at our hotel. I am sorry that you found our food to not be to your standards. I can assure you that our main priority is for our guest to have an exceptional stay with us and we will do everything we need to do to ensure that these issues are corrected. I am always looking for reviews to provide insight into our guest experience and I will keep your review in mind. Thank you again for your feedback and I invite you back to stay with us the next time your travels bring you to the area.
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Little Rock, Arkansas
Level 4 Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 January 2013

The Hotel was nice with very friendly staff and guests. The great thing about this hotel was the Shuttle service that was 24/7 that not only dropped us off anywhere we wanted to go they also came and picked us up. I would definitely recommend this place.

Room Tip: The 12th floor has the spa, gym, and heated swimming pool.
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  • Stayed December 2012, travelled with friends
    • Value
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Helpful?
Thank bgme79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltonshreveport, General Manager at Hilton Shreveport, responded to this review, 25 February 2013
We sincerely appreciate the positive feedback and continuously strive to satisfy our guests and their requests. Thank you for taking the time to share you experience with us and we look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Frisco, Texas
Level 4 Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 6 January 2013

Very nice property, clean, convenient and has a first rate staff. Bed was very comfortable, valet parking a bargain, located close to major freeways, overall, the best hotel we have found in Shreveport. Without exception every employee we encountered at the Hilton was friendly, helpful and made the stay very pleasant. If you are fortunate enough to have Elonda working the front desk when you check in you will have no worries at all. We have stayed in hotels all across the country and have not had an experience more pleasant than our stay at this Hilton. There is a Starbucks located in the lobby - a huge plus for me. All our meals were off property so can not comment on the restaurant or lounge. Hotel was not very busy during our stay so there were no delays in any request (more towels, valet bringing the car around, etc). One more thing - on a very cold morning valet turned our seat heaters on as she was bringing the car around - loved getting in the car and the seat was already warm! There were NO negatives during our stay - everything was completely positive.

Room Tip: Rooms facing the river provide a great view.
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BayouBelle51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltonshreveport, General Manager at Hilton Shreveport, responded to this review, 25 February 2013
We sincerely appreciate the positive feedback and continuously strive to satisfy our guests and their requests. Thank you for taking the time to share you experience with us and we look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Shreveport

Property: Hilton Shreveport
Address: 104 Market St, Shreveport, LA 71101-2829
Phone Number:
Region: United States > Louisiana > Shreveport
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Shreveport
#8 Family Hotel in Shreveport
#8 Romantic Hotel in Shreveport
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hilton Shreveport 3.5*
Number of rooms: 313
Official Description (provided by the hotel):
The Hilton Shreveport - contemporary comfort in the heart of Shreveport, Louisiana. Located just off I-20 downtown in Shreveport's Historic District, we are one of the premier places to stay for business or leisure. Our business guests will appreciate the proximity to Chesapeake Energy, Capital One, and Shaw Industries, in addition to being directly connected to the Shreveport Convention Center. For those on leisure - Barksdale Air Force Base, the Louisiana Boardwalk, Festival Plaza, Millenium Studios, and 5 nearby casinos are all available and waiting for you!Our hotel offers up 313 guest rooms, a heated rooftop swimming pool and whirlpool, 24 hour fitness center, and 3 different dining options to suit everyone's palette. Come stay with us at the Hilton Shreveport. ... more   less 
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Also Known As:
Hilton Shreveport Hotel Shreveport
Hilton Hotel Shreveport
Shreveport Hilton Hotel

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