Stayed here after not reading reviews as a colleague was staying and really wish I'd stayed at the number 1 choice in Shreveport which is soooooo much better than here.
Also interesting to hear management call maintenance issues 'beyond their control', maybe that's the problem right there .......
- Check- in friendly enough
- room nice enough on first look but door hanging off the minibar, big gap down the side of the main door meaning lots of noise from corridor
- shower broken, had to hold two parts of the it one with each hand to adjust temp
- cleanliness, lots of strange fluff appeared night two on the chair and one bed, wasn't cleaned day three
- no shampoo and towels not replaced on day 2
Didn't eat here so kept at three stars rather than 2 but a pretty poor experience all in all.
The train that woke me up both nights really is out of hotel's control but what about all these maintenance and maid service faults and the fact that the track winds round two sides of the hotel, my suggestion would be to avoid, and follow Tripadvisor to better places.
- Official Description (provided by the hotel):
- The Hilton Shreveport - contemporary comfort in the heart of Shreveport, Louisiana. Located just off I-20 downtown in Shreveport's Historic District, we are one of the premier places to stay for business or leisure. Our business guests will appreciate the proximity to Chesapeake Energy, Capital One, and Shaw Industries, in addition to being directly connected to the Shreveport Convention Center. For those on leisure - Barksdale Air Force Base, the Louisiana Boardwalk, Festival Plaza, Millenium Studios, and 5 nearby casinos are all available and waiting for you!Our hotel offers up 313 guest rooms, a heated rooftop swimming pool and whirlpool, 24 hour fitness center, and 3 different dining options to suit everyone's palette. Come stay with us at the Hilton Shreveport. ... more less
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- Also Known As:
- Hilton Shreveport Hotel Shreveport
- Hilton Hotel Shreveport
- Shreveport Hilton Hotel