We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Find another hotel in Shreveport”
Review of Hilton Shreveport

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hilton Shreveport
Ranked #1 of 37 Hotels in Shreveport
Certificate of Excellence
Reviewed 30 April 2014

It started on arrival. I was sent upstairs to a dirty room. The next morning the wake-up call was 8 minutes late. Then it kept calling me every 3 minutes thereafter about 5 more times. My in room coffee maker kept turning itself off and I have to restart it 2 more times to get one full cup of coffee. The shower was barely a drizzle and it took forever to rinse the shampoo out of my hear. The next day for breakfast, I arrived at 7 am to an empty restaurant but had no place to sit because all of the tables were dirty. Strawberries on the buffet had mold on them. I don't mean mold spots, I'm talking about completely covered in mold. My final night, my bill wan't slipped under my door. Had to go to Front desk.

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank Mike N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (1,043)
There are newer reviews for Hilton Shreveport
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

737 - 743 of 1,043 reviews

Reviewed 24 April 2014

I was there for 1 night but the staff was really nice, the bed very comfortable, and the wifi connection very steady. I didn't use the shuttle system they offered but it seemed great and very useful if one were going to the casinos or other local establishments. I will definitely be back to this Hilton on my next trip there for business.

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank Joel E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2014 via mobile

My husband & some friends of mine came to Shreveport to gamble for my husbands birthday. We stayed at the hilton. Rooms were nice but the rooftop pool wasn't near as nice as the pictures looked and didn't have enough lounge chairs. The front desk people were rude but Dave our shuttle driver made up for that. Anytime we needed him he was there to take us wherever we wanted to go. Dave made our whole trip easy & stress free! We will stay here again as long as Dave is there! :-)

Stayed: April 2014, travelled with friends
1  Thank Colleenie101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2014

My boyfriend and I stayed here last weekend and it was awesome. Because this hotle is connected to the convention center there is a lot of traffic in the lobby area. The time it took to check in was a little longer that usual with wedding parties and other large groups checking in. The front desk staff was very friend though. This was my birthday weekend and they were kind enough to give us a vouch for free drinks and an appatizer at the hotels restaurant. We booked the junior suite which is located on the 9th floor, it was veryyyyy nice, it resembled a one bedroom apartment with a jacuzzi tub a great view of downtown and small snacks in the room. The gym at this facility was also very nice. They had more updated equipment than the average apartment complex ( laocted on the rooftop near the pool). I highly recommend this hotel.

Room Tip: 9th floor junior sweet
  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank JusDom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2014

If I could have rated them a -10 I would have. The first morning, we had no towels. Guest Services said that they would deliver some right away. They never arrived and we had to dry off with washcloths. As of 7:30 that evening, the room had not been cleaned. There was filth on the dresser top, candy wrappers under a chair, and hair pins on the floor. I asked them to clean the room three times, and they finally got it cleaned the fourth time. The manager would not come and look at how his hotel was being cared for....he just gave me some free bottles of water! We will NEVER stay at a Hilton again!

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Jane J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltonshreveport, Director of Sales at Hilton Shreveport, responded to this reviewResponded 16 April 2014

Jane,

Thank you for your feedback. We are glad you chose our hotel during your recent stay in the area and we apologize for the housekeeping problems you experienced. Unclean rooms are not typical at our hotel and we appreciate you bringing this to our attention. We will make every effort to ensure our rooms meet the highest housekeeping standards and that our guests are 100% satisfied with their stay. We hope you will give us another chance if you visit this area in the future.

Thank you,

Marianne M Nelson
Director of Sales and Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2014

We choice to stay here while we attended a function at the Convention Center. We arrived at the hotel about 6:30 pm checked in and assigned a room. When we went up to our room it was a mess, completely untouched by house keeping. Went back down to front desk and assigned a second room. Back up to another floor to check out our room and it to was not clean. Really by 7pm rooms should be ready for the next guest. So back down we go again to be met by I guess a member of management. The front desk girl gave him a list of possible rooms to go see if they would be ready. When had came back down he said they are going to clean a room for us and it would bed ready soon. As our function started at 7:00 pm and it was about 10 past we were asked go leave our luggage with the front desk and pick up after the function. Also the walls at this hotel are very very thin. We could hear the conversations of the guest next go us. With other hotel options in the area not sure if I would stay here again

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MyraS2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2014

One of the best Hilton's I have ever stayed at. Very clean, friendly and efficient staff. Very welcoming.Great location and very easy access from I-20, while traveling from Dallas TX to Atlanta GA I stayed at this hotel. Some issues with TV but problem was resolved very quickly.

  • Stayed: March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank AtlantaJme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Shreveport
0.2 mi away
The Remington Suite Hotel and Spa Shreveport
0.3 mi away
Sam's Town Hotel and Casino Shreveport
7.7 mi away
Hilton Garden Inn Shreveport
Hilton Garden Inn Shreveport
#10 of 37 in Shreveport
650 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Horseshoe Bossier City
Horseshoe Bossier City
#6 of 35 in Bossier City
4,984 reviews
6.6 mi away
Hampton Inn & Suites Shreveport-South
6.1 mi away
Hampton Inn Shreveport Airport
Show Prices
Show Prices
Show Prices

Been to Hilton Shreveport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Shreveport

Address: 104 Market St, Shreveport, LA 71101-2829
Phone Number:
Region: United States > Louisiana > Shreveport
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Shreveport
#8 Romantic Hotel in Shreveport
#8 Family Hotel in Shreveport
Price Range: £71 - £164 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Shreveport 3.5*
Number of rooms: 313
Official Description (provided by the hotel):
The Hilton Shreveport - contemporary comfort in the heart of Shreveport, Louisiana. Located just off I-20 downtown in Shreveport's Historic District, we are one of the premier places to stay for business or leisure. Our business guests will appreciate the proximity to Chesapeake Energy, Capital One, and Shaw Industries, in addition to being directly connected to the Shreveport Convention Center. For those on leisure - Barksdale Air Force Base, the Louisiana Boardwalk, Festival Plaza, Millenium Studios, and 5 nearby casinos are all available and waiting for you!Our hotel offers up 313 guest rooms, a heated rooftop swimming pool and whirlpool, 24 hour fitness center, and 3 different dining options to suit everyone's palette. Come stay with us at the Hilton Shreveport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travel Republic (UK), Expedia, Hotels.com, TripOnline SA, Evoline ltd, HotelQuickly, Cancelon, 5viajes2012 S.L. and getaroom.com so you can book your Hilton Shreveport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Shreveport Hotel Shreveport
Hilton Hotel Shreveport
Shreveport Hilton Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing