Checked in and specifically asked for a room on the non train side of the hotel and got to the room .............you guessed it so back down to reception - could I please have a room with an even number ? this worked much better and the room was quiet.
Room was nicer than last time, better maintained except for the toilet with dodgy linkage and lamp out in the bathroom, neither fixed in a three night stay.
Restaurant food is actually very good but servers really couldn't care less.
I think what's really missing in this place is 'caring' for guests from the checkin guy who didn't know which side the quiet rooms are on to the maid who doesn't get broken stuff fixed to the waiting staff in the restaurant who go about their business in a slovenly way avoiding eye contact .
I stay here because of my Hilton Gold membership but no special room, no free water and no preferential treatment at all really, maybe it was poor all in all ?
- Official Description (provided by the hotel):
- The Hilton Shreveport - contemporary comfort in the heart of Shreveport, Louisiana. Located just off I-20 downtown in Shreveport's Historic District, we are one of the premier places to stay for business or leisure. Our business guests will appreciate the proximity to Chesapeake Energy, Capital One, and Shaw Industries, in addition to being directly connected to the Shreveport Convention Center. For those on leisure - Barksdale Air Force Base, the Louisiana Boardwalk, Festival Plaza, Millenium Studios, and 5 nearby casinos are all available and waiting for you!Our hotel offers up 313 guest rooms, a heated rooftop swimming pool and whirlpool, 24 hour fitness center, and 3 different dining options to suit everyone's palette. Come stay with us at the Hilton Shreveport. ... more less
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- Also Known As:
- Hilton Shreveport Hotel Shreveport
- Hilton Hotel Shreveport
- Shreveport Hilton Hotel