In full disclosure I am a Hilton Diamond level customer. I stayed two nights here this week and the property is generally very nice and comfortable. The front desk staff was very nice and accommodating. The restaurant at breakfast is another story. Both mornings upon arrival, there was no one at the desk to welcome me or seat me at a table. I had to wait several minutes for attention. I might suggest they were busy but not in my opinion. Short staffed maybe. Once i was seated the buffet was my next stop. The floor inside the buffet area was very sticky, it seems that whatever was spilled there is still on the floor. This was very annoying. The first day the wait staff was very a tentative, the second day, not so much. I was almost finished with my breakfast before coffee was offered. I later asked for a glass of water-I'm still waiting for it. I have stayed here several time before and this restaurant has fallen on hard times.
- Official Description (provided by the hotel):
- The Hilton Shreveport - contemporary comfort in the heart of Shreveport, Louisiana. Located just off I-20 downtown in Shreveport's Historic District, we are one of the premier places to stay for business or leisure. Our business guests will appreciate the proximity to Chesapeake Energy, Capital One, and Shaw Industries, in addition to being directly connected to the Shreveport Convention Center. For those on leisure - Barksdale Air Force Base, the Louisiana Boardwalk, Festival Plaza, Millenium Studios, and 5 nearby casinos are all available and waiting for you!Our hotel offers up 313 guest rooms, a heated rooftop swimming pool and whirlpool, 24 hour fitness center, and 3 different dining options to suit everyone's palette. Come stay with us at the Hilton Shreveport. ... more less
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- Also Known As:
- Hilton Shreveport Hotel Shreveport
- Hilton Hotel Shreveport
- Shreveport Hilton Hotel