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Reviews (280)
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Reviewed 31 May 2018

Our room was large and very clean, pet friendly and they even gave us a late check out without an additional charge. The laundry lady Ms. Lilly was so nice, each time we saw her in the halls she would ask if we needed towels. What a big help. The staff was friendly and always welcomed you as you entered or exited the hotel. My family and i would stay with them again.

Room Tip: Ask for the King Size suite, it is amazing and has separate quarters from the bedrooms.
  • Stayed: May 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank joshua309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2018 via mobile

My wife and I stayed here over the Memorial Day weekend. Joan was very helpful each day that we stayed there, and she let us have a late check-out time on our last day. This was a big help, as we were on grandparent duty. During a heavy rainstorm, Jeffrey got an umbrella and walked my wife to our car, so she wouldn't get wet. Now that is customer service!

Stayed: May 2018, travelled with family
Thank Billyuns55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2018 via mobile

The staff were so very friendly and very welcoming! My family and I have decided to call Candlewood Suites,Our go to hotels from now on!!!! The room that we stayed in was very clean and spacious. It’s right next to Sam’s Club,Walmart,and Shell Station.

Stayed: May 2018, travelled with family
Thank Christopher M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alex M, General Manager at Candlewood Suites - Slidell / Northshore, responded to this reviewResponded 16 May 2018

Dear Christopher M,
Thank you so much for taking the time out to write such an awesome review about your recent stay with us. I'm ecstatic to hear that your experience with us has made Candlewood Suites your go to hotel brand. We hope to see you and your family the next time you're in the area!
Sincerely,
Alex Mathis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2018

We were headed back to Texas from a cruise in Florida. We decided to visit a family member that was in the hospital in New Orleans. Hotels can be quite expensive in the heart of New Orleans, so we decided on Slidell off I12. The gentleman was very friendly and informative. The hotel is in a great location too.

Room Tip: We stayed on the second floor and it was really nice.
  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank Tammy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2018 via mobile

Very poor hotel, do not stay here unless you have no other choice(as we did not). The beds were extremely small and I think thebckeanin staff poured a while bottle o Febreeze in the room to disguise the smell. All I could breath was Febreeze smell. Really don’t know how they can charge $114 a night. On a scale of 1-10...they get a 2

Stayed: March 2018, travelled with family
Thank annhM1394JJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alex M, General Manager at Candlewood Suites - Slidell / Northshore, responded to this reviewResponded 19 March 2018

Dear annhM1394JJ,
Thank you so much for taking the time to write a review about your recent stay with us. Your feedback is very important and valuable to us. I'm incredibly sorry for odor issues you encountered during your stay. As you can see from other reviews, this is not our typical level of service. I would like to speak with you personally concerning the issues you mentioned and would like the opportunity to make it right with you. Please contact me at your earliest convenience, at 985-326-0120 or by email at cdwsl_gm@myhhotels.com. I look forward to speaking with you.
Sincerely,
Alex Mathis
General Manager

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