We were traveling east from Harper Texas to Ocala Florida with longhorn cattle in our trailer, and needed a place to stay for the night. After searching for local hotels I called this one. They were very friendly and offered us a good rate. The hotel is beautiful, but lacked a little in the houskeeping department. When we pulled up, I could not help but notice the trash barrel outside the front door was overflowing on the ground. Not a very good first impression,but we went in anyway. After checking in, I went down to the lobby to get coffee and found the coffee station poorly maintained and the trash can was overfull! I asked the front desk to please get me some creamer for my coffee, which he did immediately. However, when the kitchen help brought out the creamer he completely overlooked the tash spilling on the floor. (not in my job description?) maybe. Overall, we spent a comfortable evening there. We looked at the breakfast menu, but decided it was too pricey for us.
I would recommend this hotel, but would suggest the management look into these small details to help improve their image as a fine hotel that is interested in repeat business. (by the way, the trash out front was still overflowing when we left). Sad
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Lake Charles - West Sulphur Our Sulphur, Louisiana hotel is located off I-10 with convenient access to many nearby attractions and businesses. Just a few miles from Lake Charles, our hotel is 10 miles from Lake Charles Regional Airport (LCH). Visitors to our Sulphur hotel can enjoy a wide variety of southern Louisiana attractions. Within seven miles of our hotel, guests will find lovely Lake Charles Beach and downtown Lake Charles. Leisure travelers can experience the Louisiana outdoors by visiting the Sabine Refuge or the Creole Nature Trail, both within 20 minutes of our hotel. There are also several casinos within a five minute drive of our hotel in Sulphur. Business travelers can travel easily to and from their meetings, with our Lake Charles hotel's convenient location. Business offices within 10 miles of our hotel include Citgo, Conoco, Northrop Grumman, PPG Industries, the Lake Charles Civic Center, McNeese State University and the Port of Lake Charles. Our Lake Charles, Louisiana hotel features friendly accommodations, along with choice amenities. Guests can enjoy the convenience of complimentary high-speed Internet access, an on-site restaurant and a convenience store. Other amenities include a heated indoor pool, a 24-hour Fitness Center and a Business Center. Book your Lake Charles hotel reservations now and enjoy excellent Holiday Inn rooms and rates. ... more less
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