The manager blindsided my husband with threats of throwing us out of the hotel because others in our "group" were reportedly being disruptive. WE were certainly not being disruptive, so it was completely offensive to us that she approached him in that manner. He didn't even know what she was talking about. Her condescending attitude and blatant hostility towards our entire organization made our stay so uncomfortable that the dead outlets, stopped up toilets, slow-draining tub, lack of access to fresh towels, severely understaffed housekeeping crew, and broken washer and dryer PALED in comparison. Furthermore, there are significant discrepancies in rates being charged, policies being quoted, etc. -- the word "unscrupulous" definitely comes to mind with regards to this hotel's business practices. Take my advice and drive the 10 minutes to Lake Charles to stay somewhere else!
- Official Description (provided by the hotel):
- Enjoy all-inclusive value and relaxed comfort when you book a room at our Wingate by Wyndham Sulphur hotel. Conveniently located off Interstate 10 less than 15 minutes from Lake Charles, our hotel in Sulphur, LA offers handy amenities and unique personal touches designed to make your trip easy. Start each morning with a free hot breakfast, and plan your day using free Wi-Fi Internet access. During your downtime, get a workout in our 24-hour fitness center, make a splash in our outdoor pool, or stay productive in our free 24-hour business center. Handicapped-accessible and non-smoking rooms are available, and kids 17 and under stay free with an adult at our hotel near Lake Charles. ... more less
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