The room had an odor and my wife and I are sick with coughing and sneezing that started yesterday. The night we arrived there was a dirty wash and towel hanging in the bathroom. The manager was nasty to the guests because of the children playing in the lobby. The 35 or so rooms were rented to a baseball program. What do you expect when you rent to parents and grandparents and 40 or 50 children and there is a storm and you close the pool. The night managers way to handle the situation was to threaten everyone with removal from the hotel with NO REFUND and we will remove you. I noticed the room wasn't clean and asked the maid about cleaning and she informed me that the same manager told the help not clean the rooms for the baseball teams. They were to empty trash cans , make the bed and replace towels. Every night most of the rooms had to get towels at the desk. So for 3 days the floors were not vacuumed, bathroom floors toilet and tub were not cleaned. I could go on and on. My only suggestion is stay as far away from this hotel as possible, for your own health.
- Official Description (provided by the hotel):
- Enjoy all-inclusive value and relaxed comfort when you book a room at our Wingate by Wyndham Sulphur hotel. Conveniently located off Interstate 10 less than 15 minutes from Lake Charles, our hotel in Sulphur, LA offers handy amenities and unique personal touches designed to make your trip easy. Start each morning with a free hot breakfast, and plan your day using free Wi-Fi Internet access. During your downtime, get a workout in our 24-hour fitness center, make a splash in our outdoor pool, or stay productive in our free 24-hour business center. Handicapped-accessible and non-smoking rooms are available, and kids 17 and under stay free with an adult at our hotel near Lake Charles. ... more less
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