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“Couples Getaway” 5 of 5 bubbles
Review of Hampton Inn Sulphur / Lake Charles Area

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Hampton Inn Sulphur / Lake Charles Area
Ranked #1 of 21 Hotels in Sulphur
Certificate of Excellence
Baytown, United States
1 review
“Couples Getaway”
5 of 5 bubbles Reviewed 2 July 2014

I loved the location. It is just outside of Lake Charles. We stayed in the King Suite with whirlpool bath tub. They say the bathtub fits one but it is big enough to fit two comfortably. My husband stayed for a night time getaway. The hotel is nice, the bed is comfortable and they provide you with Neutrogena shampoo, conditioner, soap and lotion.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Brittany L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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303 reviews from our community

Traveller rating
    158
    94
    29
    17
    5
See reviews for
74
85
24
99
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Houston
Level Contributor
292 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
1 of 5 bubbles Reviewed 24 June 2014

very slippery tubs ..... like ski slopes.

unless you want to get hurt and fall...there are other properties.

wish they would get new owners that care about their property.

yes, it is convenient to casinos, but so are other hotels.

  • Stayed May 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank gailhouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lavette C, Director of Sales at Hampton Inn Sulphur / Lake Charles Area, responded to this review, 26 June 2014
Gail,

Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and apologize for your experience in our showers as your safety is our highest priority. We have shared your comments with our maintenance team who will keep them in mind as we constantly look for new ways to improve our guests' experience. We hope you will return to stay with us the next time you are in town and let us know how we are doing as we are now under new ownership as of May 2014. Our hotel will begin a complete remodel in the next few months of all guest rooms including the bathrooms.

Lavette Coleman
Director of Sales
Hampton Inn - Sulphur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 17 June 2014

This place is very clean and very close to the Casino in Lake Charles. Have more money to gamble by not paying the overpriced Casino rate and stay here its a very nice place. Its right off the freeway and despite the hotel being completely booked it was very quiet and comfortable.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Rod T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lavette C, Director of Sales at Hampton Inn Sulphur / Lake Charles Area, responded to this review, 19 June 2014
Thank you for taking the time to fill out a Trip Advisor review. As always, we loved having you here with us. It is our goal to be your home away from home while traveling. Should there be anything we can do to make your next reservation with us better, please let us know. Thank you once again for the kind review. Make it a great day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Franklin, Wisconsin
Level Contributor
65 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 17 June 2014

This Hampton Inn is super clean. The check-in and maintenance people are so friendly. The only downside is its location- right next to the freeway! Too close to the freeway! Zoom, Zoom truck noise all night, heard over the TV audio. In spite of the noise, I would stay here again, nice to be forwarned!!

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank grannymaryp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lavette C, Director of Sales at Hampton Inn Sulphur / Lake Charles Area, responded to this review, 19 June 2014
Thank you for taking the time to fill out a Trip Advisor. As always, we loved having you here with us. It is our goal to be your home away from home while traveling. Should there be anything we can do to make your next reservation with us better, please let us know. Thank you once again for the kind review. Make it a great day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Daleville, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 15 June 2014

The room was dirty especially the bathroom. Soap scum on tub and fixtures were very dirty. Rates extremely high compared to much better Hampton Inns in other cities. Seems to me that the rates were higher due to the hard working clientele. Easy to take advantage of companies with crews when there are limited choices.

  • Stayed June 2014, travelled solo
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Jayne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lavette C, Director of Sales at Hampton Inn Sulphur / Lake Charles Area, responded to this review, 19 June 2014
Jayne,

Thank you for sharing feedback on your recent stay with us. I understand you were unhappy with the cleanliness of your room and I am very sorry for this experience. We take a lot of pride in our guests being satisfied and apologize that we were unable to meet that expectation. I am working with our housekeeping staff to prevent this from happening in the future. I hope that if your travels bring you back to the area, you will consider staying with us again.

Thank you,

Lavette Coleman
Director of Sales
Hampton Inn - Sulphur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amite, Louisiana
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 10 June 2014

The rooms were very clean and the staff was great! Ms. Coleman was great to work with when our ball team was coming to Lake Charles for a tournament. The kids had a great time in the pool. Even though this hotel is close to the interstate you could not hear the traffic noise in the rooms.

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Christina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lavette C, Director of Sales at Hampton Inn Sulphur / Lake Charles Area, responded to this review, 12 June 2014
Thank you for taking the time to fill out a Trip Advisor review. As always, we loved having you here with us and were happy to hear that the kids enjoyed their pool time as well. It is our goal to be your home away from home while traveling. Should there be anything we can do to make your next reservation with us better, please let us know. Thank you once again for the kind review. Make it a great day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
shreveport, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 June 2014

the staff was great; helpful with recommendations and accommodating anything I needed. they were all very friendly including the breakfast staff, front desk and housekeeping. it has a very good Cajun food restaurant right outside the door. however it is close to the I-10 but I couldn't hear the noise while I was in the hotel.

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lavette C, Director of Sales at Hampton Inn Sulphur / Lake Charles Area, responded to this review, 12 June 2014
Thank you for taking the time to fill out a Trip Advisor review. As always, we loved having you here with us. It is our goal to be your home away from home while traveling. Should there be anything we can do to make your next reservation with us better, please let us know. Thank you once again for the kind review. Make it a great day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Sulphur / Lake Charles Area

Property: Hampton Inn Sulphur / Lake Charles Area
Address: 210 Henning Drive, Sulphur, LA 70663
Phone Number:
Region: United States > Louisiana > Sulphur
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 21 Hotels in Sulphur
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Sulphur / Lake Charles Area 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Hampton Inn Sulphur Hotel Sulphur
Sulphur Hampton Inn

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