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“Poor conditions.”

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Wingate by Wyndham West Monroe
Ranked #10 of 14 Hotels in West Monroe
Monroe
1 review
“Poor conditions.”
Reviewed 26 July 2014

The room was #205 and was a handicap equipped room. It had a strong odor and was in need of a thorough cleaning and some repairs. The bathroom door jam had bad stuff on the bottom. The toilet lid did not work and the carpets needed cleaning. I asked if we could change rooms after the first night but was told they were sold out - sorry. Will never stay at a Wingate again.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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629 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
DeSoto, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 July 2014

I stayed at this hotel with my mother and my 3 teenagers. The room was very large and we were told that we would be able to fit up to 2 roll out beds in are room. When I checked in they informed me that there were not any roll outs available even though I had just called an hour before to ask ( that was my only real complaint). Between the king size bed, couch, and comfy chair with a footstool most of us slept very comfortably. My son was the only one who slept on the floor but he does that at home all the time anyway ( like he doesn't have a bed)!

Room Tip: The king size suites on the back of the motel are large and quiet.
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank monshiniqueb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monroe
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 July 2014

Upon entering the room, we noticed that the toilet was constantly running and the two beds were at different heights. As we inspected the beds, we realized that one of them was broken. We contacted the front desk and were told that the property was booked solid and no other rooms were available. The manager came to check the room and turned off the water supply to the toilet, acting as if this fixed the problem. When she looked at the beds, she told us she would call maintenance but didn't think they could do anything about the bed. After a short time, she tried to fix the problem by putting us in a king bed room. Since we had three adults, this was unacceptable. After much discussion, she found another room for us. We felt that the solution should have been done immediately. It was apparent that if we had not insisted, we would have been left in the room with a broken toilet and bed. We have stayed here previously and not had issues like this.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
2 Thank Kim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Wingate by Wyndham West Monroe

Property: Wingate by Wyndham West Monroe
Address: 228 Blanchard St, Exit 114 North Thomas Road, West Monroe, LA 71291-7370
Phone Number:
Region: United States > Louisiana > West Monroe
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 14 Hotels in West Monroe
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Wingate by Wyndham West Monroe 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Wingate West Monroe Hotel West Monroe

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