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“Mean front desk clerk” 2 of 5 bubbles
Review of Rodeway Inn & Suites

Rodeway Inn & Suites
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Rodeway Inn & Suites
Ranked #3 of 3 Hotels in Winnfield
Houston
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Mean front desk clerk”
2 of 5 bubbles Reviewed 7 January 2011

Everything about the hotel was great except the smoky smell in a room that should not smell that way. When I asked the front desk clerk to move, the heavy set blond treated me like a child. She was very ugly to me and did not seem very sympathetic. We paid for non-smoking and that is the treatment we received. I will travel an hour out of my way to avoid that kind of treatment.
The part that bothered me the most is that she would not give me her supervisors phone number. I would have thought it was my right to speak to someone higher than that. Go figure.

  • Stayed January 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank insurancegirl053
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lajagu, General Manager at Rodeway Inn & Suites, responded to this review, 9 November 2011
I apologize for your experience here at La Jagu Inn & Suites. We pride our self on Southern Hospitality and exceeding a guests expectations. It is apparent from your posting that you did not feel you received either. I invite you to give me a call to receive your discounted rate and hope you give us a second chance.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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22 reviews from our community

Traveller rating
    4
    5
    3
    5
    5
See reviews for
6
3
2
8
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Belton
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 4 August 2010

The rooms were nice, but once it was time to check out had the most problems ever! Had to get a maid to verify with the clerk the number of people in the room...even though we stated how many people during check-in and everyone had their own key. Should have been a no-brainer but turned into chaos. Very poor customer service! Recommend you have them put it in writing when you check-in, the number of guests for the not-so-bright employees.

  • Stayed July 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank liltnme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 1 February 2010

The Inn is beautiful and great location. The Inn is near a major Hwy (Hwy 167) and Wal-Mart is next door. The rooms are spacious & very comfortable. Each room has a 42" LG flat screen HDTV. The bedding is great and the cleanliness of the rooms is unbeatiable. The staff is helpful and friendly.

  • Stayed January 2010, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chuck_T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lajagu, GM at Rodeway Inn & Suites, responded to this review, 15 April 2010
Thank you very much for the great review. I look forward to building a business relationship with you in the future.

Again, thank you for taking the time to do a review and for staying with us.

Tammy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Louisiana
1 review
5 of 5 bubbles Reviewed 9 November 2009

It is about time that travelers to Winnfield have a choice at lodging. I have traveled to Winnfield many times and was never please with the accomadations there. The hotel is beautifully decorated and the the rooms are spacious and comfortable. The bedding is great and the cleanliness of the rooms is unbeatiable. The staff is professionally dressed and friendly. Good job

  • Stayed October 2009, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank travelercfo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rodeway Inn & Suites

Property: Rodeway Inn & Suites
Address: 5930 Hwy 167N, Winnfield, LA 71483
Phone Number:
Region: United States > Louisiana > Winnfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Winnfield
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Rodeway Inn & Suites 2.5*
Number of rooms: 43
Official Description (provided by the hotel):
We offer a Deluxe Hot breakfast, 24 hour business and fitness center. All rooms have micorwaves & refrigerators,42" LCD tv's, wireless internet, residential grade mattress' and desk workspace.. Beautiful decor' and wonderful landscaping with an outdoor pool. Non-smoking and smoking rooms available. We also have a guest laundry center. ... more   less 
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