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“Comfortable and clean”

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Premier Inn Edinburgh (South Queensferry) Hotel
Certificate of Excellence
Northumberland
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Comfortable and clean”
Reviewed 31 May 2014

Excellent refurbishment of hotel. Room was clean. Staff were friendly and helpful. The breakfast area was well stocked with a variety of options. Close to Edinburgh, Leith and East Lothian golf courses.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emma G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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446 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • French first
  • German first
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  • Any
English first
Aberdeen, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 May 2014

Spent 3 nights at Premier Inn South Queensferry and we thoroughly enjoyed our stay. Our room was on top floor and was very clean. Didn't hear the traffic and the views of the Bridges were wonderful. We found the staff to be very helpful and friendly. Bus stop just short walk across the road and we took bus into Edinburgh so didn't have to worry about parking.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Valerie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacqui S, Manager at Premier Inn Edinburgh (South Queensferry) Hotel, responded to this review, 7 June 2014
Dear Valerie S

Thank you for your recent review of your stay with us here at Premier Inn Edinburgh South Queensferry.

The team here are delighted that you had an enjoyable stay. We agree that some of our rooms have fantastic views of the forth, and our tower enables you to see the rail, road and building of the new Forth Crossing Bridges.

The public transport into Edinburgh City Centre is great, a very good way of exploring our Capital without the stresses of driving!

Yours Sincerely

Jacqui Scally
Premier Inn Team Leader
Premier Inn Edinburgh South Queensferry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 28 May 2014

The hotel itself has an entrance via the McDonalds layby. After initially having difficulty in finding the place, we managed to have a couple of days of decent stay.
We were booked for 2 family rooms and as with other Premier Inns, the beds were good, the rooms clean and overall a lovely stay.
Dont forget to headover to the town for an amazing view of the bridge

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Anuj G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacqui S, Manager at Premier Inn Edinburgh (South Queensferry) Hotel, responded to this review, 7 June 2014
Dear Anuj G

Thank you for your recent review of your stay here at Premier Inn Edinburgh South Queensferry.

The Team and I are disapointed that you found it difficult to locate our hotel, but are happy that you and your family enjoyed your stay with us.

We must agree that the town of South Queensferry has some beautiful views of the Forth Bridges and we have a few of our own view points at the hotel!

Yours Sincerely

Jacqui Scally
Premier Inn Team Leader
Premier Inn Edinburgh South Queensferry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lanark, United Kingdom
1 review
Reviewed 28 May 2014

First time at a Premier Inn and was really impressed-chose it because it was near wedding reception. Receptionist was very helpful. Room was spotless and very bright and airy and had everything I needed.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MollyS757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacqui S, Manager at Premier Inn Edinburgh (South Queensferry) Hotel, responded to this review, 7 June 2014
Dear MollyS757

Thank you for your recent review of your stay here at Premier Inn Edinburgh South Queensferry.

The team and I work hard to ensure our guests receive a warm welcome, a clean and comfortable bedroom, and a great nights sleep. We are glad that you enjoyed your stay, after attending the wedding reception.

Your Sincerely

Jacqui Scally
Premier Inn Team Leader
Premier Inn Edinburgh South Queensferry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Llanelli, United Kingdom
Level Contributor
123 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 27 May 2014

Spent two nights here as part of a touring holiday. The welcome was warm and friendly and the location was very handy for South Queensferry, the bars, restaurants and the Bridges, a 20 mins walk or a £3Taxi ride away. There was also easy access to the restaurant next door, a local Macdonalds and a garage. Having said that, the hotel itself, especially the interior, was tired looking and much in need of sound proofing and re-decoration. The rooms, though providing the usual Premier Inn facilities, looked tired and jaded and the shower was also on it's last legs. There was also a lot of traffic noise outside. Not one of the better Premier Inns that we have encountered.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YoohooWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Watford, United Kingdom
Level Contributor
76 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 27 May 2014

This was our last night on Scottish weekend for family of 5 adults. Booked and paid for three rooms in advance. Well impressed with price deal.
All very happy and convenient for airport and city centre the night before.
You know what you get with Premier Inn and this was no exception.

Stayed May 2014, travelled with family
Helpful?
1 Thank BruceMango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacqui S, Manager at Premier Inn Edinburgh (South Queensferry) Hotel, responded to this review, 7 June 2014
Dear BruceMango

Thank you for your recent review of your stay here at Premier Inn Edinburgh South Queensferry.

The team and I would like to thank you for your kind words and I agree that our Advance Saver Rates are excellent value.

Yours Sincerely

Jacqui Scally
Premier Inn Team Leader
Premier Inn Edinburgh (South Queensferry)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancaster, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 May 2014

Stayed at the Premier Inn at South Queensferry last week and had the worst experience ever!!! Unfortunately for the hotel they had workmen staying who clearly couldn't handle their drink. They were fighting, arguing, shouting banging on doors from around 11.30pm right through to 01.45am total nightmare. There was no contact details in the room for reception or the managers details which are provided as standard within the 'Goodnight Guarentee' packs in the rooms, no NOT this hotel and there was no way I was stepping out into the corridor to go down stairs with what was going on in the corridor!!! Next morning from 5.30am - 6.45am one of the guys decided he would be knocking on the doors of his workmates ever 15mins to make sure they were going to be ready on time. Not best pleased I got up and got ready well before the time I needed to packed my stuff and went to reception, explained what had gone on and said it was totally unacceptable. The receptionist would get the manager to call me. Which he did, I expressed my disappointment and he was going to send me an email with details on getting a stay for free as the refund was no good going back to the company it was myself who was inconvenienced!!! He has my contact number and email address yet received NOTHING!!! Goodnight guarentee or your money back definately NOT the case. Tried calling hotel left messages and nothing can't get an email address for the manager it's a joke never again!!! I will be taking this higher. Never in all the years of staying with Premier Inn have I had an issue there again I have NEVER had to complain before just goes to show they don't always provide what it says on the tin :-(

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kduncan2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacqui S, Manager at Premier Inn Edinburgh (South Queensferry) Hotel, responded to this review, 21 May 2014
Dear KDuncan

Thank you for your review of your stay here at Premier Inn Edinburgh South Queensferry.

I am extremely disappointed to read that you did not have the experience our usual standard on this occasion.

I unfortunately, do not have any details to contact you directly and I would ask if you can contact us on 0871 527 8364 or email me at pitl.edinburghsouthqueensferry@premierinn.com.

Yours Sincerely

Jacqueline Scally
Premier Inn Team Leader
Premier Inn edinburgh South Queensferry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Edinburgh (South Queensferry) Hotel

Property: Premier Inn Edinburgh (South Queensferry) Hotel
Address: Queens Crossing Builyeon Road, South Queensferry, Edinburgh EH30 9YJ, Scotland
Region: United Kingdom > Scotland > Edinburgh > South Queensferry
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in South Queensferry
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Edinburgh (South Queensferry) Hotel 3*
Number of rooms: 72
Official Description (provided by the hotel):
Set within the picturesque town of South Queensferry, just minutes from the iconic Forth Road Bridge ... more   less 
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Also Known As:
Premier Inn Edinburgh (South Queensferry) Hotel Edinburgh

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