I have been to the Dakota several times now and the last few occassions the service in the grill has been very poor. My husband and I stayed the night on 11/11/2011. The room and reception staff were great, however the grill staff are very disorganised. They could not answer simple quetions I had about the food or wine. They brought our mains out before the starters, and forgot our sauces for the steaks, and two of the sides. We has to point this out to them, and were left waiting several minutes for them to come. We ordered a bottle of wine at £24, but were charged £40. I had to ask to speak to the manager, who was very sory and deducted a large part of the bill.
We will not be back, as this appears to be a common problem now.
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- Also Known As:
- Dakota Forth Bridge Edinburgh
- Dakota Forth Bridge Hotel Edinburgh