When my wife and I walked through the front doors of the Dakota Hotel on Monday, July 14th we were impressed with the design of the lobby area and the restaurant. Equally “wowing” was the courteousness and helpfulness of the reception staff.
By the time we left on Tuesday morning (room 223), we were left saying that with the above two exceptions, your hotel room is wholly inadequate.
Our conclusion was that the developer of the hotel gave an opportunity to a young “interior designer / architect” who had little or no experience in designing a hotel room. To wit:
· The bed mattress was very uncomfortable and flimsy
· The pillows were “thin” and even though there were two of them offered less support than one really good pillow
· It took us several trips to the lobby and new passwords to finally achieve a level of acceptable internet use
· You had to be a contortionist to plug in your computer at the receptacle under the desk
· The beautiful shower knob came off in my hand as I tried to turn off the shower
· There was very little sink surface space- why not put a shelf to the left where the mirror is located?
· The design of the shower allowed water to spill on to the floor while adjusting the temperature- it must be very time consuming for the staff to clean a bathroom
· There was slight mold at the bottom of the shower
We just spent eighteen days in Scotland and Ireland in fine hotels, guest houses and bed and breakfasts. Experienced travelers don’t just want “Wow”, they want a good night’s sleep and an appropriately designed and comfortable room.
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- Also Known As:
- Dakota Forth Bridge Edinburgh
- Dakota Forth Bridge Hotel Edinburgh