I was in town and stayed here under a group reservation that was made by a relative who lives near the hotel.
Im in the military so after checking in I asked if I was getting the government rate. They told me that I was getting their "best available rate." So I asked what that was and was told $70/night. However, the gov't rate listed on the BW website is $60/night. Even after I showed the website to the manager, he still still refused to adjust the price of the room. He explained that the website I was looking at was corporate Best Western and that the Monroe Best Western charges $70 for gov't.
A reasonable expectation would be for the manager to honor the on line rate until the discrepancy between theirs and the corporate rates can be corrected.
Aside from the rate issue, I found the service to be quite poor. They just weren't very friendly. Not at all what I expect from a hotel. They didn't even ask me if I enjoyed my stay when I checked out.
I called the front desk my first night because I couldn't get wifi to work, but no one answered. I let the phone ring for several minutes to no avail.
Other than that the room was clean and quiet and the bed was comfortable.
That said I will not stay here again.
- Official Description (provided by the hotel):
- Americas Best Value Inn Winnsboro offers the most value for your money when staying for business, pleasure, or just passing through. We offer clean spacious rooms, a 24-hour front desk, free coffee in lobby, free deluxe continental breakfast, and free Wi-Fi throughout the property. Have lunch or dinner and unwind at our on-site restaurant, San Marcos Mexican Restaurant. Enjoy a refreshing swim in our outdoor pool, open from June to September. Our guest rooms include microwave, mini-fridge, hairdryer, 32 inch flat panel cable TV, HBO, ESPN, iron, ironing board, and clock radio. Take advantage of our extremely comfortable beds and relax while saving money year-round with our Kids Stay Free Policy (11 and under in parent's room). For your convenience our hotel offers both smoking and non-smoking rooms. Sorry, no pets allowed. We are located on Front Street, and are near attractions such as Big Lake State Wildlife Management Area, Poverty Point Reservoir State Park and Schepis Museum. Americas Best Value Inn Winnsboro is your best choice within the parish seat of Franklin Parish of Louisiana. We offer ideal accommodations and location whether you are in town for business, vacation, sightseeing, music or food festivals, or simply passing through on your way to Baton Rouge or Monroe. At Americas Best Value Inn Winnsboro our goal is to provide our guests a great experience, not just a place to stay. At Americas Best Value Inn Winnsboro, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more less
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- Also Known As:
- Winnsboro Best Western