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Hilton Garden Inn Bangor
Ranked #2 of 26 Hotels in Bangor
Certificate of Excellence
Reviewed 26 April 2014

I have been staying here now for five or six weeks a year for the past several years. The staff has has been the same the whole time, which tells me that they are happy with where they work. It shows. I am always greeted by name now and receive excellent service throughout each stay. The rooms are perfect for my needs, as well. Quiet, comfortable, and clean.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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576 - 582 of 942 reviews

Reviewed 17 April 2014

This is an awesome hotel. The staff on the front desk were very helpful with directions needed to go shopping. They supplied maps as well as verbal directions. Even though the hotel is fairly close to a busy road there was absolutely no road noise. It was very quiet for sleeping. The bed was very comfortable. Bathroom was very clean.

Loved the cookies on the corner of the front counter! The plate was always kept full and free to take, which we did on our way by to our room... a very nice touch. The lobby with fireplace give the entrance a cozy appeal. It looks warm and inviting.

The breakfast buffet was excellent with lots of food to choose from. The cook was more than willing to make whatever I wanted.

The restaurant in the bar was just as good. Food was so good. Service was great also.

I would recommend this hotel to anyone visiting this area. I will definitely stay here again.

Room Tip: I think any room would be a good choice as the hotel is very soundproof.
  • Stayed: April 2014, travelled with family
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Thank Debbie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike M, General Manager at Hilton Garden Inn Bangor, responded to this reviewResponded 25 April 2014

Dear Guest,

Thank you for staying with us recently at our Hilton Garden Inn - Bangor property. We appreciate you taking the time to write us such a wonderful review on Trip Advisor - we find that many of our guest research our hotel on Trip Advisor before staying with us. Thank you for all your praise - we look forward to sharing your comments with our staff!

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Reviewed 15 April 2014

we had a worst stay in the hotel. the room was not comfy . the stuff was not helpful .when we were arrival it was 1 boy and 1 girl they were standing in the front desk having a good time talking. and i was standing on the front desk waiting till they finished. and after they checked me in . they didnt give me any information about the internet access or the breakfast time. i kept ask them what time for the breakfast ? what is the internet wi fi access ? and they didnt give me any information about anything . all she did have u been here before ? the kids really serious training. before they standing on the front desk . i was not happy about that stay at ur hotel at all. . at the morning when i checked out . the hotel receipt was not ready and i asked can i have my receipt please and the boy at the front desk just print it and handle to me and he was very RUDE here you go. i will not recommend the hotel to anyone.

  • Stayed: April 2014, travelled with family
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2  Thank micheal n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike M, General Manager at Hilton Garden Inn Bangor, responded to this reviewResponded 25 April 2014

Dear Guest,

We are very sorry to hear you had a less than exceptional stay with us recently. We take great pride in training our staff to always provide our guests with world-class service and ammenities, and if we fell short during your stay, I sincerely apologize. We will use this situation as a teaching opportunity for our front desk staff to show them how every small interaction is crucial to how a guest perceives our hotel. Thank you for taking the time to let us know. If you would contact me personally at our hotel, I will be glad to resolve this situation to your 100% satisfaction - we would love to see you staying with us again!

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Reviewed 14 April 2014

Hotel is clean. Breakfast is good. Spacious, comfortable, clean, room. Good exercise room. My only problem was that smokers had their own little shelter outside the back entry and I had to breathe in their filth.

  • Stayed: April 2014, travelled on business
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Thank HalanW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike M, General Manager at Hilton Garden Inn Bangor, responded to this reviewResponded 25 April 2014

Dear Guest,

Thank you for taking the time to review our hotel on Trip Advisor. Our staff loves to hear feedback from our guests - they work very hard every day to make sure our service level is exceptional, and we are always doing our best to go above and beyond for everyone staying with us. We look forward to seeing you again!

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Reviewed 14 April 2014

This hotel is very clean with friendly, helpful staff. I recently stayed here for a buisness trip/group meeting. Although the hotel is neither in downtown Bangor, nor Orono or Webster, it's conveniently located close to to all of these areas, as well as the Bangor Airport.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Emily T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike M, General Manager at Hilton Garden Inn Bangor, responded to this reviewResponded 25 April 2014

Dear Guest,

We're so glad to hear that you enjoyed your recent stay at our hotel. We appreciate you taking the time to give us feedback, especially on Trip Advisor, which is the website many of our guests review before making reservations in Bangor. We hope to see you again next time you're in town!

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Reviewed 9 April 2014

From the staff that greeted and check us in to the staff scheduling the Bangor Room to check everyone was extremely helpful and caring. Definately would stay here again. The pool was refreshing and the hot tub was relaxing.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Debbie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2014

We were in and out off the hotel in about eight hours, check in was easy and friendly as was check out. Breakfast looked good, would have looked much better if it was included. We will consider staying again if in the area.

Room Tip: Rte 95 road noise was a little loud, would suggest room on opposite side next time.
  • Stayed: April 2014, travelled with family
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Thank sxmonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Bangor

Address: 250 Haskell Rd, Bangor, ME 04401-4241
Phone Number:
Region: United States > Maine > Bangor
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Bangor
#2 Romantic Hotel in Bangor
#3 Family Hotel in Bangor
Price Range: £99 - £163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Bangor 3*
Number of rooms: 141
Official Description (provided by the hotel):
Welcome to Hilton Garden Inn Bangor, a great choice for hotels in Bangor, Maine. Our hotel offers a unique setting on a peaceful road, with easy access to fantastic shopping, dining and entertainment opportunities. Located within five miles of the University of Maine, Downtown Bangor, and the Bangor Mall, our hotel provides the perfect base to experience Maine. Discover comfortable accommodations and a convenient location at our bright and airy Bangor hotel. When choosing a hotel in Bangor, Maine, consider our comfortable beds, cooked-to-order breakfast and complimentary WiFi. Eat well at the Great American Grill(R) or grab a snack from the 24-hour Pavilion Pantry(R). Choose from refrigerated and microwaveable items to prepare in your in-room microwave, or simply relax with evening room service in a warm and inviting guest room. Unwind with a refreshing swim in the indoor pool or work out in the fitness center. Host a meeting or special event, and enjoy complimentary use of our business center. At our Hilton Garden Inn Bangor hotel, the options are limitless. ... more   less 
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Also Known As:
Hilton Garden Inn Bangor Hotel Bangor
Hilton Garden Inn Bangor Maine

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