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“Plus and Minus”
Review of Comfort Inn Bangor

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Comfort Inn Bangor
Ranked #3 of 26 Hotels in Bangor
Certificate of Excellence
Clarence Center, New York
Level 5 Contributor
66 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Plus and Minus”
Reviewed 18 July 2014

The location of the Inn was excellent. It was close to several restaurants, a gas station, and shopping. It had easy access to Interstate 95 (a big plus). Unfortunately, the Inn also had a few minuses. The young lady at the check-in was a bit too stern and cool in our opinion for that position. While our friends were told about the cheese and crackers and the milk and cookies, we were not told. In addition there was a paucity of the "cookies". The desk clerk had to be asked more than once to have a refrigerator in our room. The breakfast was tasty and warm. Anyone who went hungry did so by their own choosing. Unfortunately my husband got treated to a little more than he expected --- a hair in his egg. Lastly, we felt that the room was a bit pricey. We have recently stayed in a Hyatt Place with a better menu for breakfast, a bigger, nicer room, and for $20.00 less. We will try to find something less expensive in Bangor.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank LibraryLady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KathrynWells, Manager at Comfort Inn Bangor, responded to this review, 23 July 2014
Dear Guest,

Thank you for taking the time to provide us with feedback from your recent stay with us. We work hard to maintain high standards and are always striving to improve. I would like to apologize on behalf of our entire staff for failing to exceed your expectations. I would appreciate discussing your recent stay with us in detail. Please call the hotel and ask to speak to me at a time of convenience for you. We will use your feedback as a guidance for improvement and to ensure we resolve this issue differently in the future. We hope you will give us another try to provide you with a superior experience.

Kathryn Wells
Assistant General Manager
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602 reviews from our community

Traveller rating
    350
    194
    42
    13
    3
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (93)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Quispamsis, Canada
Level 4 Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 12 July 2014

We have been staying at this hotel (used to be the Hampton Inn by they moved to never never land) for a long time. Best service, rates are great, breakfast is nice, but we never seem to make it back for their lovely cookies they have in the evenings. They are friendly, rooms are lovely, we have never had an issue and we've been going there since 2007! Thank you Comfort Inn for always making our stay a nice one. We are on vacation in August and coming to see you once more:)

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Janet L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KathrynWells, Manager at Comfort Inn Bangor, responded to this review, 14 July 2014
Dear Guest,

We truly appreciate you taking the time to review our hotel. We look forward to feedback as we are always striving to improve. Thank you again and we look forward to having you again soon!

Sincerely,
Kathryn Wells
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carrabassett Valley, Maine
Level 5 Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 July 2014

The new beds here might just have given me the best night's sleep in a hotel room in quite a while. Linens, duvet and two choices of pillows topped it off. Updated decor in the bathroom as well. Excellent continental breakfast, something for everyone. Will definitely stay here again.

Room Tip: I don't think there is a bad room.
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  • Stayed June 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank catmandoo92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KathrynWells, Manager at Comfort Inn Bangor, responded to this review, 12 July 2014
Dear Guest,

Thank you for the feedback from your recent stay with us. We are so glad you enjoyed your stay and slept comfortably! We look forward to having you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Halifax, Canada
Level 5 Contributor
73 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 5 July 2014

We recently stayed three nights at the Comfort Inn and were very impressed with the hotel and the customer service. The rooms have recently been upgraded and are very well appointed with new pillow top queen beds and fluffy duvets. Four pillows per bed with a choice of soft or firm. Very clean and surprisingly quiet (2nd floor). Kyle at the reception desk was very friendly and helpful.
Great value and includes breakfast, and close to shopping and restaurants.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FoodLover082
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KathrynWells, Manager at Comfort Inn Bangor, responded to this review, 8 July 2014
Dear Guest,

We are so glad you enjoyed your recent stay with us! We work hard to provide the most comfortable and relaxing service to all of our guests. We hope to you have you again soon.

Kathryn Wells
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nova Scotia, Canada
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 July 2014

You will definitely be looked after at this hotel. Entrance staff and room service, and a clean room. Situated right next to a shopping mall makes for a good time killer if you're there too early. A winter storm overnight was cleared by the time we left at around seven in the morning.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SparkyFoxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KathrynWells, Manager at Comfort Inn Bangor, responded to this review, 3 July 2014
Dear Guest,

Thank you for the feedback from your recent stay with us! We appreciate your kind words. We are glad you enjoyed your stay and hope to have you again soon!

Kathryn Wells
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 July 2014

I needed a room for one night as my daughter was having an early morning surgery. I went to the comfort in because the hospital hotel was full and I was pleasantly surprised! My room appeared to be newly renovated and it was very clean and modern. The bed was so comfortable that I had one of my best nights sleep in a while, which is unusual while at at hotel. The bathroom was spacious, modern and clean with lots of towels and everything we needed. The complementary breakfast was also more than I expected. I am not a breakfast eater but I did make a breakfast sandwich to go with my coffee. I asked about about a discount due to my hospital stay and was given a great rate, no questions asked.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KathrynWells, Manager at Comfort Inn Bangor, responded to this review, 3 July 2014
Dear Guest,

Thank you for taking the time to review our hotel on TripAdvisor. We are so pleased you enjoyed your stay and hope that your daughter is recovering quickly. We hope to have you again soon.

Kathryn Wells
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maine
Level 6 Contributor
314 reviews
179 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
Reviewed 30 June 2014

We have stayed in several Comfort Inn and other Choice Hotels and find them all reliable. This is no exception - it was recently moved to this location when then Hampton Inn built a new hotel across I-95 (the old Comfort location is now a Quality). Room clean and comfortable -tho while there this time the mattresses were being changed and there was some mild disruption; coffee maker and tv, but no frig. or microwave in room; good wifi connection. Staff very friendly and efficient. breakfast an average, but adequate buffet for Comfort Inns. Being right next to I-95, there is some traffic noise, esp in rooms on E. side -- particularly the loud motorcycles. the biggest downside for us is there is no pool or hot tub, which many area hotels do have. TV reception for local channels was spotty while we were there.

Room Tip: Try upper floor on W. side (away from I-95)
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank heund
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KathrynWells, Guest Relations Manager at Comfort Inn Bangor, responded to this review, 1 July 2014
Dear Guest,

Thank you for taking the time to provide feedback on your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Kathryn Wells
Guest Services Manager
Comfort Inn, Bangor
207-990-0888
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn Bangor

Property: Comfort Inn Bangor
Address: 10 Bangor Mall Blvd, Bangor, ME 04401-3611 (Formerly Hampton Inn Bangor/Bar Harbor)
Phone Number:
Region: United States > Maine > Bangor
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Bangor
#3 Business Hotel in Bangor
#3 Romantic Hotel in Bangor
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Inn Bangor 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Hampton Inn Bangor/Bar Harbor Hotel Bangor
Hampton Inn Bar Harbor
Bangor Hampton Inn
Comfort Inn Bangor Maine

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