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“Overpriced for what you get”

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Holiday Inn Express Biddeford
Ranked #1 of 5 Hotels in Biddeford
Certificate of Excellence
Oklahoma
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Overpriced for what you get”
Reviewed 20 August 2012

We understood this is a huge tourism area and hotels are higher priced but what a disappointment for our money. On the plus side - the front desk staff were quite friendly and helpful. And the room was a very nice size. Now to the negatives: the room smelled awful. Maybe old cigarette smell or mildew or something. It wasn't that clean. Bathroom counter hadn't been cleaned off for one and didn't feel like much had been done to room. Updating would also be nice.
Our room didn't have an iron and the hair dryer didn't work. Now back to the front desk - they were willing to bring us another iron but she was so busy that she didn't get to it for awhile. Finally we said nevermind and we'd wear things that didn't need ironing. She was willing to help though! And - when the hair dryer didn't work the next day - this new girl at the front desk quickly gave me a key to a nearby empty room to use that hair dryer.

  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ruckusy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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233 reviews from our community

Traveller rating
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    21
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Sidney ME
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 August 2012

Spent one night here due to doctors appointment in the morning. It is located in a Business Park close to a hospital. It was very clean, beds were comfortable, and perhaps because it was a corner room, very quiet for sleeping. The only suggestion I would make would be to change the drapes as one of them was very obviously torn (room 201). The complimentary breakfast was good and plentiful. Would stay here again.

Room Tip: Corner rooms are very quiet and roomy.
See more room tips
  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveler0014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halifax, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 August 2012

Our room on the first floor smelled of cigars and smoke. Room 122. There were cigar wrappers under the bed. Supposed to be non smoking room. I informed the staff, and they replied they knew of this room, and that it did smell of cigars. Not ideal with 3 small children, one of whom has asthma! The staff couldn't have cared less. The bath tub drain did not work, so when I wanted to bath my kids, I had to run the water continuously so that my kids could have a few inches of water! Not happy with this place at all. Dirty is all I can say! Will never stay at this place or any other comfort for that matter. Switching chains after this experience.

  • Stayed July 2012, travelled with family
    • Value
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    • Sleep Quality
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Helpful?
2 Thank lisa h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Little River, South Carolina
2 reviews
Reviewed 6 August 2012

Very clean, excellent and helpful staff, great location....restaurants, and beach (about 5 miles). Indoor pool is great after spending day at the beach. Shopping malls within few miles and easy location off of Route 95/Maine Turnpike.

Room Tip: Day Manager, Tanya, very helpful and courteous.
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  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lee Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sun Prairie, Wisconsin
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 July 2012

We planned to stay at this location for 4 days and barely made it through one.

We checked in and got a room on the first floor. On entering, the room smelled very musty and moldy. We also found a pair of blue jeans on the table from a previous occupant. Not a good start. We asked for another room and were given a room on the second floor. On entering that room, there was no smell, but when we turned on the Air Conditioner, the room quickly filled with the mold/must smell. Luckily, the hot weather wasn't expected for another day or two and we were able to sleep with the window open.

The pool was over chlorinated and the kids could barely stand it.

We were able to find a MUCH better accommodation for the remaining days of our trip...and at a better price to boot!!!

I cannot recommend this hotel, not even for a day. There are simply too many options in the area to settle for this place. Don't stay here.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank KentDisch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 June 2012

The room was magnificent. Large flat screen, clear tv. Comfortable bed. Spacious area. Sit down couch with coffee table. A WOW bathroom.. Great big jacuzzi tub shower. The staff treated us very well. Location is close to beach, but also close to major highways. Only downfall was that the pool was too chlorinated. Wouldn't go in 'cause I was afraid my skin would fall off :-)
Happy with stay- will come again.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ft26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
northern maine
Level Contributor
86 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 7 May 2012

My husband and I recently stayed at the Comfort Suites Biddeford after attending a wedding closeby. We found staff to be very pleasant and helpful. Rooms were immaculate and we could not ask for a cleaner or more spacious room. It was very quiet and relaxing. We did go downstairs for the continental breakfast the following morning and all looked very well laid out and plentiful, however, way too many kids trying to make toast, etc. Of course-no fault of the hotel but maybe a few more toasters would have been very nice!! I would not hesitate in staying at this hotel again.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kitmustang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Biddeford

Property: Holiday Inn Express Biddeford
Address: 45 Barra Rd, Exit 4 Business Park, Biddeford, ME 04005-9459 (Formerly Comfort Suites)
Phone Number:
Region: United States > Maine > Biddeford
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Biddeford
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express Biddeford 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Comfort Hotel Biddeford
Comfort Suites Biddeford
Biddeford Comfort Suites
Holiday Inn Express Biddeford Maine

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