I thought I would give this place a try for lunch - I waited nearly 4 minutes while a woman worked behind the counter - not even noticing my presence, while a cell phone on the counter rang several times and finally another phone rang that prompted her to come out and tell me to wait as she took the call.
When she finally got to me I ordered a simple roast beef sandwich with Mayonnaise - she asked me if I wanted it on any bread ... I didn't just want a pile of roast beef so I said I wanted it on a long roll. I did not want the onions, pickles, peppers, tomatoes and cheese -- if this was a pizza all of those would all be at an extra cost.
About 5 minutes later the sandwich comes and I am charged the same amount as if I had it loaded with all the extras - they said there was just one price. So much for the pizza topping analogy!
I noticed the sandwich felt pretty light and in the car I opened the sandwich to find it quite lacking in the amount of roast beef and no mayo. Having invested nearly 20 minutes and not wanting to wait another undetermined amount of time I just went to the local grocery store, bought roast beef and mayo and reconstructed the sandwich when I got home.
The local Irving Gas Station sells sandwiches at half the price of this place and their sandwiches contain about double the filling.
I wanted to try one of their pizzas this past week but was told they shut down their ovens at 7:30 PM on Fridays.
If you are looking for a quick sandwich - My advice - just go to the Irving station. You will be in and out faster, will save some $$$ and you will get a much better value.
This place needs to reconsider their business model - if they even have one. Often constructive feedback prompts a business owner to take action - let's hope this place does just that as there is a lot of room for improvement. This place could be a hidden gem like some other establishments around the area and considering their [off the beaten path] location they should be working harder to exceed peoples expectations and to gain a reputation that makes people want to return.
I sincerely hope they step up to meet that challenge - soon!.
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