My husband and I spent last week at Secrets Maroma and were totally blown away by the quality of the food, service, rooms, resort, beach! They get everything right at this resort!
We have been going to Mexico for 30 years and usually stay at the Royal Playa del Carmen. Secrets meets and in some ways, even exceeds the Royal! The food and beach are even better than we've come to expect.
No reservations for a la carte restaurants, no towel tracking (they are plentiful and available all the time), service is over the top - they overlook nothing.
The beach is pristine white sand, clear turquoise water, no rocks anywhere, and if seaweed washes ashore they were out there raking it up within the hour.
Cleanliness is excellent, the grounds are beautiful, FREE phone calls anywhere in US and Canada and Wi-Fi works throughout the resort and rooms.
If we had a minor complaint it was that the hot water isn't very hot (need to run shower and tub with only the hot water tap on).
We stayed in the preferred club section, oceanview - and it was worth the extra cost! Closest to the beach and pools and a short walk to the main building and restaurants.
Even with 3 bad weather days (extremely unusual in Mexico but it's weird weather everywhere this winter) we managed to enjoy ourselves and relax completely.
Although we are members at the Royal Playa del Carmen, we will be transferring vacation points and returning to Secrets Maroma!
PS We are VERY fussy travellers and this is the best review I've ever had the pleasure to write!
Loved that this is an adults only resort!
- Official Description (provided by the hotel):
- Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, LoveHolidays, Holiday Gems, Destinology, Southall Travel, Hotels.com, Travelbag and Booking.com so you can book your Secrets Maroma Beach Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen