I will try to keep this short because everything at this resort was amazing so that won't take long to say! This was our first time to a Secrets resort however we have been to the Mayan Riviera 5 other times......Secrets exceeded our expectations. We enjoyed a relaxing and hot vacation amongst adults with our every need attended to. There were lots of food options and while we had our favourites ( Japanese and Mexican) we appreciated the quality of each choice and that there were a variety of options for us. We had a swim out Junior suite and LOVED IT - no more needs to be said.....I highly recommend these rooms! The entertainment team was so much fun, always enthusiastic, and encouraging participation to those perhaps reluctant to take part in the daily 'games' throughout the day. We loved that they also took the time to know our names and remembered us...they made our stay feel like home and that we were around friends. We would especially like to make a shout out for Ivan.....he made our trip memorable. Ivan we were so glad we had the opportunity to meet you and kick your butt in water volleyball haha..but seriously this guys works hard, is truly genuine in his interaction with the guests - so much fun to be around....thanks for everything Ivan ( aka BOB)
Pool - Never felt crowded and "Umberto" was amazing.....always addressed us by our names, helped us find our lounge chairs, and ensured we had our drinks &/or food needs met:) The personal touch so much appreciated.
Beach - the best we have experienced ....swimmable, soft sand, cool sand, clean, beautiful. It is no wonder is amongst the top 5 beaches in the world!
If there was one thing to complain about....it would be the 3 hr 'sales pitch' we attended on our first morning.....we were told it would be 90 min...so to take that extra time out of our holiday was a disappointment.
Overall our Secrets Maroma Beach vacation ( celebrating our 24th wedding anniversary) was a 10/10 and we highly recommend this resort with no hesitation :) We have stayed at many 5* hotels and you will not be disappointed with this one! Ignore those reviews that say otherwise -they are ridiculous:)
- Official Description (provided by the hotel):
- Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more less
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- Also Known As:
- Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen