Stayed at SMB from 12th of October for a week with my husband. We needed a well deserved break without the kids and that's certainly what we got. When we arrived, check in was very quick - we were greeted with cold towels (no champagne, though!) and shown to our room. There was no ipod docking station, which was a problem as we didn't bring a charger with us, but once I pointed this out to the concierge, the docking station was sent to our room within 5 minutes.
Service certainly exceeded our expectations the whole week, especially in the restaurants and on the beach/pool. Alejandro on the beach worked so hard and always remembered our drinks, even bringing us bottles of water in between just to keep us going!
Food was excellent, no complaints whatsoever.
We went to the beach party one night and we really loved that, other than that we didn't take part in any of the entertainment.
To sum this place up, if you are looking for a relaxing break in the sun in beautiful surroundings and to feel pampered, this is very highly recommended!
- Official Description (provided by the hotel):
- Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more less
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- Also Known As:
- Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen