We stayed at El Dorado Maroma for the first time in July. We decided to try this resort because we had been to the marina next door to it and seen how beautiful the beach was. This was, by far, the most beautiful beach I have visited in Mexico. The sand is white and powdering and there were almost no rocks as you walked out into the clear blue water. There is also no seaweed like there is on a lot of other nearby beaches. The beach scored an A+! The resort staff were very nice and helpful, always greeting us and asking us if we needed anything. The rooms were beautiful and well laid out. We had a swim out with a large patio, a living area and a huge bedroom and bath. Again, no complaints here.
The biggest knock on the resort was the food. We left disappointed that not one of the meals blew us away. The staff seemed overwhelmed at dinner even when the restaurants were not that busy. The breakfasts were good and the lunches were nice, but nothing spectacular. However, the evening meals need improvement.
We would like to return, but hope that management makes some changes in the food department.
- Official Description (provided by the hotel):
- Located on one of Travel Channels Top Ten Beaches in the World, El Dorado Maroma is an upscale, exclusive Caribbean resort for romantic couples and active vacationers alike. Intimate and beachfront. Rustic and luxurious at the same time. the hotel provides outstanding services and gourmet cuisine. Receive personalized butler and concierge service, arrive with style with a champagne check in. It is rustic, because it is not pretentious and was built using traditional materials and with the philosophy of embracing the bounty of the nature and the local environment. It lies directly on the beach of Maroma, considered to be one of the best beaches in the world by independent reviewers, including the Discovery Channel. ... more less
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- Also Known As:
- El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen
- El Dorado Maroma Hotel
- El Dorado Maroma Resort