We stayed here for a week, this was the best resort we have ever stayed at. We wanted quite and fun mixed in one and we got it. There are only 72 rooms so very quite, great beach, activities (if you want), pool bars and anything that you can think of to do only a few hundred yards away. If you are looking to party this is not for you.
The staff what can I really say I have never seen better they don't want you to even put a towel on your chair by yourself. Anything you want or need they are right there to take care of it for you. They have waiters and waitresses on the beach getting your drinks for you you don't even have to move. Talk about customer service, I think some of the people in the service industry in the US could take some lessons from this staff. There are some staff members I want to recognize Paulina it was her first week while we were there and you could not tell at all, one of the nicest & sweetest people I have ever met and did her job as if she has been there forever. Ceaser pool bar so fabulous I can't even begin to tell you how wonderful he is you'll just have to go check it out for yourself, then we have Rene', Franklin, Israel, well just all of them. What a fabulous vacation it was.
- Official Description (provided by the hotel):
- Located on one of Travel Channels Top Ten Beaches in the World, El Dorado Maroma is an upscale, exclusive Caribbean resort for romantic couples and active vacationers alike. Intimate and beachfront. Rustic and luxurious at the same time. the hotel provides outstanding services and gourmet cuisine. Receive personalized butler and concierge service, arrive with style with a champagne check in. It is rustic, because it is not pretentious and was built using traditional materials and with the philosophy of embracing the bounty of the nature and the local environment. It lies directly on the beach of Maroma, considered to be one of the best beaches in the world by independent reviewers, including the Discovery Channel. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Prestigia, Travel Republic (UK), TravelUp, TripOnline SA, Ebookers, Evoline ltd, HotelsClick, 5viajes2012 S.L., getaroom.com and Cancelon so you can book your El Dorado Maroma, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen
- El Dorado Maroma Hotel
- El Dorado Maroma Resort