We just returned from 8 wonderful, fantastic and relaxing days at the El Dorado Maroma resort. The 8 days were the best we could have spent anywhere with our special friends.
Apon arrival and until we left we were treated with the very best in service, quality and the very best in human kindness you ever could have wished for.
I can not understand others who have said this place was not for them ??? it was everything and more then what we expected so please don't hold alot into the others who said it was so-so, to us is was top notch 100%.. It is smaller then others we have been to but that is what we were looking for and I am so glad we tried it because we WILL be back..
The staff is unreal!! Luis from Lomas Travel, Hermanlinda the beach waitress, Isreal, Marcous and Auerelo the breakfast, lunch and dinner servers were all so wonderful and friendly all week, they did whatever they could to make you happy and feel like you were special..Paulina on the beach everyday was excellant and so very friendly to us as she always went out of her way to make sure we were treated so very well. Henry at the front was always so great and friendly and fast to always make sure our bags were handled and our rides to Puerto Morales and Playa were complete and safe. The room staff did a fatastic job each day with the towel art....Room service was very fast and very very good! Had pizza by the pool one night and it was perfect!
The Maroma marina next door had everything you wanted and they were very friendly and efficant to our needs, Luis from Lomas went out of his way to make sure we had our plans exactlly the way we wanted them and he personally took it apon himself to treat us so very well. We went deep sea fishing, snorkling and sunset cruise and lobster dinner which was fantastic and I highly recomand that during your stay...Luis will take care of you.and he is not pushy at all just ask him if you are interested in doing somthing other then relaxing..
We met some other wonderful people from Montreal and Minnesota who became just like family to us by the end of our trip, we miss you all.
We would endorse this place to others and give it "5++++ stars", it is smaller but the attention to your needs is 2nd to none in Mexico..
Thank you to the managment, staff and everyone at the EL Dorado Maroma you are # 1 in our book..
- Official Description (provided by the hotel):
- Located on one of Travel Channels Top Ten Beaches in the World, El Dorado Maroma is an upscale, exclusive Caribbean resort for romantic couples and active vacationers alike. Intimate and beachfront. Rustic and luxurious at the same time. the hotel provides outstanding services and gourmet cuisine. Receive personalized butler and concierge service, arrive with style with a champagne check in. It is rustic, because it is not pretentious and was built using traditional materials and with the philosophy of embracing the bounty of the nature and the local environment. It lies directly on the beach of Maroma, considered to be one of the best beaches in the world by independent reviewers, including the Discovery Channel. ... more less
- Reservation Options:
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- Also Known As:
- El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen
- El Dorado Maroma Hotel
- El Dorado Maroma Resort