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“Beach Absolutely Fabulous!” 4 of 5 bubbles
Review of Catalonia Playa Maroma

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Catalonia Playa Maroma
Ranked #4 of 5 Hotels in Playa Maroma
Certificate of Excellence
GreenLeadersPlatinum level
St. Louis, MO
Level Contributor
71 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
“Beach Absolutely Fabulous!”
4 of 5 bubbles Reviewed 7 May 2014

We stayed at Catalonia Playa Maroma April 27-May 4. It was about 25 minutes from Airport. We booked a Privileged Superior room through Funjet vacations. When we arrived at the hotel on April 27 we were taken to the Privileged check-in and informed that are room type wasn't available the first night and would have to stay in a regular room the first night. This happened to at least 5 other couples. For the inconvenience we were offered a free lobster dinner or a 25 minute massage for the both us. We took the lobster dinner. The first night we were in room 5226 – the room was fine and clean, but the bathroom was outdated. The next day we got building 6 (which we requested) and room 6118. The room was location was on the first floor overlooking the pool. It was a good location easy and fast to get to the pool and beach – less than a minute to either. The room was the same size as our other room, but definitely updated and very nice! Newer tiled floors, nice furniture and updated modern bathroom counter, sink & shower. The air conditioning worked good and mini refrig was restocked daily with water, beer and soda. However, the room could have used a dehumidifier – our clothes felt damp at times.

We were celebrating our 11th anniversary and at our first room they had put a Happy Anniversary sign on our door, decorated our bed nice with flower pedals & towel art. That night they delivered Champaign and a fruit bowl – both were nice touches.

Beach: absolutely fabulous! One of the best, if not the best beach in the Riviera Maya area! All previous comments about the beach are accurate and true! There are two different sections on the beach. The area to the right is for non-privileged guests that has just palm tree for shade. The area to the left is for privileged and has about 25-30 palapas and palm trees for shade. We usually were out by 8 am to reserve chairs under a palapas, but there was always plenty of chairs. They also had a few beds on this side. There is also beach service on this side.

Food/Drinks: The dinners were the best. The steak house was our favorite – we ate their twice and enjoyed the filet, New York strip and t-bone. The Italian restaurant was good too. We didn’t try the Mexican. Not having to make reservations was nice, you could just show up. We usually went to dinner around 7:30 and never had to wait. Being Privileged status, you could also have lunch and dinner at the Terrance restaurant (above beach bar). We ate dinner at the Terrance twice – the stuffed rolled chicken was really good and that’s also where we had our free lobster dinner. We enjoyed lunch at the Terrance restaurant several times since it was right by the beach & pool - it usually took about an hour since you ordered off a menu, but it was relaxing and had great views. We did walk up to the buffet near the lobby a few times. Breakfast and lunch were ok. Compared to other resorts we have stayed at this breakfast buffet was lacking with selection, i.e., didn’t always have bacon, hash browns, french toast and not a big selection for omelet toppings and not a big fruit selection. I did not care for the house white wine, the house red was ok. They did have a wine menu if you wanted to pay for a bottle of wine, which I saw several people doing. The bar at the beach is open from like 8 am to midnight and they lobby bar is open 24 hours. The beer on tap is Corona light. Pepsi products for soda.

Atmosphere: The resort is easy to get around, it might seem like a long walk from beach to lobby, but really only about 5 minutes and it’s a pretty walk with the lush surroundings. The area around the beach bar is nice with several shaded sitting areas with chairs or couches that you could enjoy relaxing on during the day or at night looking out over the beautiful turquoise ocean. Free WiFi access throughout the resort was wonderful! The gym was outdated and small … it includes 2 treadmills, a spin bike and free weights.

Pool: the pool is decent. Has several different areas of depth – some areas even over your head. I wish they had a swim-up bar. Not having a swim-up bar makes it more laid back.

Stay here if you want a nice beach, relaxing vacation, decent food, good size for families.
Go elsewhere if you don't care about the beach, want a swim-up bar, better food, and more party atmosphere.

In the past 10 years, we have stayed at Catalonia Riviera Maya, Catalonia Royal Tulum, Barcelo Maya, Iberostar Lindo and Maya, RIU Riviera Maya Palace and Valentin Imperial Maya. All have good beaches expect Catalonia Riviera Maya and Barcelo beach was ok.

Room Tip: Building six is closet to pool and beach and updated
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  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank sunandbeachSt.Louis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Denver, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 7 May 2014

We just returned from our trip. The place is nice. Beach and water are amazing!!!!! Staff is nice, but communicate mostly in french or italian/spanish. If you want low key and relaxing vacation, this is a place to stay at.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank denvergirl965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garland, Texas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 6 May 2014

We just returned from 8 days 7 nights - It was amazing. The beach was gorgeous. The water was perfect. We read many reviews before we left and went with a very open mind. We too had some issues with our reservation. We booked a Privilege Superior Ocean Room and when we checked in we had a courtyard view. When we met w/our Apple Rep he spoke with the front desk and they said the soonest they could move us was day 4 of our stay and offered us a Lobster dinner & couples message for the inconvenience. Long story short we were move to a Suite on day 3 and it was awesome. The staff was great, the food was way above average for an AI resort, the drinks were not weak, the grounds were beautiful and very clean. Tried all the restaurants except for the Italian and enjoyed all of them, even returned to the steak house twice. My husband was thrilled that he was not required to wear long pants and no reservations were needed (first come first serve) so we could decide last minute where we wanted to eat. Our favorite place for breakfast & lunch was at the Terrace (Privilege only). In a pinch even Room Service was amazing. WiFi throughout also another plus. The only complaints I have are they really don't explain anything at check in. We were lucky enough to meet some people who had been there a few days and told us the ins & outs. If you want tiki hut on the beach be prepared to go down between 6 - 6:30 a.m. The beach bar was located between the beach & pool but easy access and very quick. Several times a day they would have staff bring drinks around the beach and take orders - very nice unexpected service. Lots of activities at the pool and on the beach but they are not pushy if you choose not to participate. We were very pleasantly surprised and can't wait to return.

Room Tip: If you book and pay for a Privilege Superior Ocean Room, which I strongly suggest, make sure that is...
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  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
7 Thank seel95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed 4 May 2014 via mobile

The place is really pretty. The beach is nice. The staff are nice. Our check in was a nightmare. We had privileged check and it was bad. Had a room with a wall on the balcony that you could not see over. Food was average. I would go back to this only if the price was really good. We paid $155 a nite which was not bad but would spend a little extra for a better resort. We have stayed at catalonia royal tulum and it's much nicer .

Stayed May 2014, travelled as a couple
Helpful?
1 Thank nc-1traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, Ohio, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 4 May 2014

What a beautiful place and a super great value! The powder white sand was to die for! The grounds were so beautiful! Everything was clean and well kept. The open air lobby was so relaxing and beautiful so we spent time in the evenings and our last few hours before our shuttle arrived to take us back to the airport there. Very nice!

The staff were all very friendly although at times a bit challenging to communicate, it certainly gave us more appreciation for others coming into our country not knowing the language. The bartenders at each location were amazing!

Be prepared to walk! Although tiring at times, we looked at it as an opportunity to exercise off our meal and beverages. We enjoyed the breakfast buffet so got a chance to walk a way after eating too much. The drinks were very tasty and they would add alcohol if you asked. I found that if you didn't drink rather quickly and before it "unfrose" it didn't taste as well so I just drank those faster.

We were in building 6, closer to the beach and restaurants which was good but far from the lobby, shows and buffet. Our favorite food was the Mexican restaurant hands down. Best guac ever!

It was difficult finding covered seats on the beach unless you got there super early in the morning but by mid day a few spots started opening up so not too bad. The entertainments staff were fun! A few members of our group participated in a beer drinking contest against the staff which was really fun, the shows were decent and the beach dance party was a blast! Who knew dancing in the sand was so hard to do yet so much fun!

Room Tip: Consider what you will be doing the most and select a room closest to that area if you don't lik...
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  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Brenda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
91 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 bubbles Reviewed 4 May 2014

My wife and I visited this resort in March 2014.

We paid extra for the exclusive options, and we went to the smaller check-in office closer to the beach side of the property. As others have indicated, it is a long walk down a really pretty jungled path to get from the front lobby and buffet area to the pools, shops, and restaurants near the beach. Since we are walkers anyway, we really enjoyed the walk and our room was in building 4 which is close to the beach.

The room was very clean and comfortable and the bed was nice as well. The wifi at the resort was great; we had good coverage not only in our room, but even at the pool! I made an IP call to the US from my phone using the wifi while laying on a pool lounger!

We are not drinkers and ate mostly in the buffet. Not being foodies, it doesn't take a lot to satisfy us with the food. We found the buffet to be about average for an AI - not as poor as the Rui Santa Fe in Cabo, which was probably the worst, and not as good as the Iberostar Bavaro in Punta Cana, which we found to be among the best.

The staff were uniformly pleasant and provided good service, although one day they forgot to do our room, so we had to ask for spare towels. The shops were decent. The grounds were nicely maintained and the garden areas in the courtyard of our building were particularly pretty. The pools were clean and very nice. The entertainment staff was a little bit anemic compared to the Iberostars we have stayed at.

The beach was very nice with a good palapa selection as compared to some other resorts that have few palapas - this is for the privileged side, the regular side had no palapas, only tree shade. This alone would be enough for us to choose the privileged option since it wasn't much more expensive.

The beach was really nice and there were many large angel-type fish in the water - we even found them to be a big aggressive at times, brushing our legs as if they new humans might have food to feed them.

We took long walks on the beach in both directions. To the right are a couple of resorts, then a walk to a point with a tall metal tower that is slowly being reclaimed by the sea. It seems like there is some sort of park that way since there were trash cans along the beach once past the tower. To the left the beach gets very dirty with debris and trash which is unfortunate. There's an abandoned resort that didn't appear to have ever been finished - I'm guessing it might have been getting started when the economy crashed and it was just abandoned. It looked like it has been many years since it was touched by anybody.

There were lots of coatis on the path to the buffet and it was very interesting to watch them. At this resort they have large nets coverig the open-air buffet, which we suspect is to protect the buffet from birds and coatis.

This resort is far from towns - we took a cab to Playa del Carmen one day. The food is decent, the beach is great, and the resort is clean and well-maintained. It's not the best place I've ever stayed but it is relatively close to the CUN airport, so it's a good choice for a fairly budget trip, especially if you are low on time to go further down towards Playa or Tulum.

Room Tip: The privileged building(s) are nearest the beach and provide exclusive restaurants and palapas in a...
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  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank SoCa1l26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 3 May 2014 via mobile

Great place, highly recommended! Travelled with 2 kids, 4 and 7 who spent all day swimming in the awesome pool, playing at the super nice beach, and ate crepes & banana splits from the conveniently located snack, cafe, bar :) Good food and very friendly staff. Perfect place for families and couples wanting to relax in a great atmosphere!

Stayed May 2014
Helpful?
4 Thank Johan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Catalonia Playa Maroma

Property: Catalonia Playa Maroma
Address: Carretera Federal 307 Chetumal- Puerto Juarez Km. 306+250, Playa Maroma, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Playa Maroma
#3 Family Hotel in Playa Maroma
#4 On the Beach Hotel in Playa Maroma
#4 Romantic Hotel in Playa Maroma
#4 Top resorts Hotel in Playa Maroma
#4 Spa Hotel in Playa Maroma
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Catalonia Playa Maroma 3.5*
Number of rooms: 404
Official Description (provided by the hotel):
Catalonia Playa Maroma is situated in the Mayan Riviera, at only 35 kilometers south of Cancun and 20 kilometers north of Playa del Carmen. Regarding to the Travel Channel, Playa Maroma is one of the most beautiful beaches of the world. The typical Mexican decoration with its vibrant colors and palapa roofs surrounded by the native jungle make this resort the perfect place to spend a wonderful vacation. The Mayan World has to offer a lot to its visitors. ... more   less 
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Also Known As:
Catalonia Playa Maroma Hotel Playa Del Carmen
Catalonia Playa Maroma Del Carmen
Playa Maroma

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