Planing a visit to Ernakulam after almost 22years and looking for a Hotel to spend the holiday, finally after much deliberation chose The Mercy,Stayed for two nights with family.I have to mention here from the day I made the reservation till I checked out the service was impeccable.You can feel the warmth from the time you enter the gate be it the gentlemen who opens the door for you the young boy with a permanent smile on his face, the room service or the restaurant.Excellent hotel to stay with the family,our only disappointment was not finding a LED TV or Kettle in the room.Nice roof top pool,clean and well maintained.Great effort by John,Deepu Sunny and rest of the team.Shall meet you all again, hope to find an LED TV and Kettle in the room by then.
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