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“Nice to Stay............” 5 of 5 bubbles
Review of Radisson Blu Kochi

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Radisson Blu Kochi
Ranked #5 of 29 Hotels in Ernakulam
Certificate of Excellence
Chennai (Madras), India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice to Stay............”
5 of 5 bubbles Reviewed 6 October 2013

This hotel located in the heart o the city ,is the best one I ever stayed..Their facilities and service are appreciable...,I would like show my gratitude towards the team behind Dream...Thanks and looking forward co operate with you more......

  • Stayed September 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Harsha121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Divakar S, General Manager at Radisson Blu Kochi, responded to this review, 9 October 2013
Dear Guest,

At the outset allow me to take this opportunity to thank you for the wonderful feedback, we at DREAM always emphasize in rendering best of services to all our esteemed guests and hence take pride in doing the same. It is a pleasure to learn that you had a wonderful stay with us.
Looking forwards to welcome you back in Dream soon.

Regards

Divakar Shukla
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

670 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (118)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Toronto
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
1 of 5 bubbles Reviewed 5 October 2013

I stayed at the Dream Hotel for one night on a work-related trip and I was very glad to leave the next day. My first indication that that I had a tough night ahead of me was when I saw the carpet in the lobby- it was dusty and looked like it hadn’t been cleaned in a while.
The check-in process was ok and the staff is terribly sweet but once in my room, I was a bit turned-off by the tacky ultra-modern décor. Don’t get me wrong I love ultra modern but it doesn’t work if the rooms are disgusting and dirty. The blue and white carpet was almost tan from dirt and the white leather chairs had numerous stains all around. In the bathroom the toilet seats were worn and could have been cleaned a little better. The hallways of the hotel had a bad smell in some areas.
From the reviews that I have read on tripadvisor, I would concluded that many local guests seem happy with the hotel however if you are an international traveler like myself I would suggest that you look for another hotel. The standards at the dream hotel just don’t measure up.

  • Stayed September 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
7 Thank siren_isis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Divakar S, General Manager at Radisson Blu Kochi, responded to this review, 9 October 2013
09th October 2013
Dear Guest,

First of all, let me extend my sincere apology for the inconvenience caused. We at DREAM ensure that all our esteemed guests are treated well with best of services and we are at toes to resolve any matter as it is never left unsolved. However, it is unfortunate that we could not meet up to your expectations. Nevertheless, I assure such kind of occurrences have never been a part of our service standards and is not taken for granted. Hence, we would like to serve you again with best of our hospitality.

I am sure you would give us another chance to serve you better on your next visit. We assure to render best of services to make it worth memorable.

Looking forward to your next visit very soon.

Regards

Divakar Shukla
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chennai (Madras), India
2 reviews
5 of 5 bubbles Reviewed 3 October 2013

I'am a business man from Indonesia, I stayed at Dream Cochin recently on a business visit.. Hotel is near to the shopping hub MG road, and whatever you want, u wil hv it near the hotel. Service of the hotel is swift, which is required for a businees traveller.. I hv a smooth check in/out ... stylish room, nice food a mediteranean resto.
Great Experience !!

  • Stayed September 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rahul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Divakar S, General Manager at Radisson Blu Kochi, responded to this review, 9 October 2013
Dear Guest,

At the outset allow me to take this opportunity to thank you for the wonderful feedback, we at DREAM always emphasize in rendering best of services to all our esteemed guests and hence take pride in doing the same. It is a pleasure to learn that you had a wonderful stay with us.
Looking forwards to welcome you back in Dream soon.

Regards

Divakar Shukla
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 bubbles Reviewed 29 September 2013

I was only in Kochi for one day and night and the hotel recommended to me was booked and I was referred to the Dream Hotel. This place looked great from the outside and the lobby was also very inviting. But that's where it stopped. I stood at the counter for over 10 minutes waiting to be attended to while 3 staff members seemed to be doing very little. Then I was told to wait and I would be seen to soon.
Not a good first impression. Checkin was very slow. The charge for internet use was excessive in the extreme. Double what I have paid at far better hotels. When I entered the room, the key did not activate the lights and a maintenance man was called to fix the problem. After half an hour sitting in the dark the room was finally ready.
The room was very tacky with old furniture disguised with badly painted white paint to try and make it look better. The room was small and airless with a view to nothing.
The experience was so bad I asked the Travel Desk to book a bus for me to return to Kannur later that night. My preferred carrier was Ashoka Travel but the travel desk said there were no buses going and they directed me to another service. I found out from Ashoka they had a bus going earlier but they do not pay any commissions to the Dream so I was booked on a carrier they could get a "kick back" from....to my detriment.
In all, I stayed in this hotel a total of 4 hours. It was that bad. However, I was charged a full nights rate even though I used nothing in the room.
I would highly recommend that travellers find another hotel in the area rather than use this one. No Dream here...only a Nightmare!!

  • Stayed August 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Graham P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Divakar S, General Manager at Radisson Blu Kochi, responded to this review, 3 October 2013
Dear Guest,

We are highly concerned with the sour experience of yours. It was an inadvertent happening which was never done intentionally and we extend our sincere apology for the same. We are extremely sorry that we could not meet up to your expectations and hope you would give us another chance to serve you better.

It was and unfortunate circumstance and such kind of happenings are never a part of our service level. DREAM as a whole ensures that all our guests have a memorable and comfortable stay and hence be regular with us and surely would like to make you next visit truly a wonderful one.

Once again I extend my sincere apology and look forward to your next.

Regards

Divakar Shukla
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gurugram (Gurgaon), India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 28 September 2013

A very vibrant hotel... at the time of check in was upgraded to a club suite... the decor and lighting are to be seen to be believed.....
the staff was very helpful... the food quality was very good.... the stay made our vacation a remember able one...

will recommend all staying in cochin to try this property.

Room Tip: Book a club room and in all likely means will get an upgrade!
See more room tips
  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank ruby197326
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Divakar S, General Manager at Radisson Blu Kochi, responded to this review, 3 October 2013
Dear Guest,

Let me take this opportunity to thank you for this wonderful feedback.

We are happy to learn that you had a comfortable stay with us and hence look forward to your next visit very soon.

Thank you once again.

Regards

Divakar Shukla
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 14 September 2013 via mobile

Amazing breakfast, clean, welcoming personal. Great gym. Sauna is not EU standard. Wery nice spa and massage area including ayurvedic procedures. Do not miss rooftop pool. Great place to refresh during traveling. Full service range available at high standard.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank vojtakalina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Divakar S, General Manager at Radisson Blu Kochi, responded to this review, 16 September 2013
Dear Guest,

Let me take this opportunity to thank you for your remarkable feedback. We are pleased to learn that you had a comfortable stay at DREAM. We ensure that all our guests have a memorable stay with us and we take pride in serving.

Thank you once again for this wonderful comment and we look forward to welcome you back in DREAM.

Regards

Divakar Shukla
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 13 September 2013

Excellent design, excellent standards, Good Breakfast and Friendly staff. Overall a memorable experience. I stayed in the month of September 2013 on Business travel. I would strongly recommend this hotel to my friends !!

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nagarajan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Divakar S, General Manager at Radisson Blu Kochi, responded to this review, 14 September 2013
Dear Guest,

It is indeed a pleasure to learn that you thoroughly enjoyed your stay at DREAM. It gives us extreme happiness when we are able to meet your expectations and we take pride in it. We at DREAM always work towards rendering the best of services and will continue doing the same.

Thank you once again for this remarkable comment and we look forward to see you soon.

Regards

Divakar Shukla
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Blu Kochi

Property: Radisson Blu Kochi
Address: S.A. Road, Elamkulam Junction | Kadavanthara, Ernakulam, Kochi (Cochin) 682020, India (Formerly Dream Hotel)
Phone Number:
Region: India > Kerala > Kochi (Cochin) > Ernakulam
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Ernakulam
#3 Spa Hotel in Ernakulam
#4 Family Hotel in Ernakulam
#5 Romantic Hotel in Ernakulam
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Radisson Blu Kochi 3.5*
Number of rooms: 150
Official Description (provided by the hotel):
The contemporary hotel design and concept marries the drama of the exotic east with the whimsy of the west, offering travelers a new vision of modern luxury. A life-style hotel in the heart of Cochin city that is closest to the International Airport and with unmatched ease of access to the commercial hubs and heritage sites of Cochin. Spoil yourself at this hip and trendy hotel with a new vision of modern luxury and design. Strategically located in the heart of Cochin and 2 kms away from the Railway and Bus stations. In close proximity to the commercial hubs like MG Road, Infopark, Smart City and heritage sites of Cochin. Cochin Int'l Airport: 32 kms, 45 minutes. ... more   less 
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Also Known As:
Dream Hotel Kochi

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