Stayed here for 3 nights in January , 3 people in 2 rooms. After having written a letter to the Manager Mr Shukla , explaining that my wife and I would be with my 85 year old Mother –in-Law and required rooms close to each other, Mr shukla upgraded us to club rooms and ensured our rooms were next to each other.
Our welcome to the hotel and check in was very cordial and swift. The rooms were large and very comfortable.
Every single member of staff I interacted with were professional, kind, friendly, respectful and always went the extra mile to ensure our stay was the best it could possibly be. I had one small problem whilst we were there which is to small to even mention really but I relate it here because upon hearing of this very minor problem one of the day managers informed me that, and I quote, “A small problem for you sir, is far from minor for us”. Needless to say it was rectified almost immediately.
I will not this time commend any particular member of staff because to do so would be unfair to all the other members of staff who were to a woman and a man, truly excellent representatives and ambassadors for their hotel. The higher management should be proud of their staff and proud of their own training and recruitment programme.
The amenities we used were all ‘top notch’. The roof top bar and grill we used each day. It has a good selection of beers, spirits and wines. The Indian Sula red wine is a good Cabernet/shiraz red. The Mohito cocktails were very good. The Chinese restaurant was the best we had tried since a trip to Singapore some years back. The Indian/fusion cuisine restaurant ‘Keisha’ was also good value and good food.
The roof top pool was very welcome after a few hours of the dusty streets of Kochi and fort Cochin
The reason for choosing this top class hotel for our first full three days in India was to be able to acclimatise and rest somewhat, after our 26 hour journey. The hotel and it’s staff fulfilled all our requirements and went above and beyond what we expected.
I heartily recommend this hotel.
- Official Description (provided by the hotel):
- The contemporary hotel design and concept marries the drama of the exotic east with the whimsy of the west, offering travelers a new vision of modern luxury. A life-style hotel in the heart of Cochin city that is closest to the International Airport and with unmatched ease of access to the commercial hubs and heritage sites of Cochin. Spoil yourself at this hip and trendy hotel with a new vision of modern luxury and design. Strategically located in the heart of Cochin and 2 kms away from the Railway and Bus stations. In close proximity to the commercial hubs like MG Road, Infopark, Smart City and heritage sites of Cochin. Cochin Int'l Airport: 32 kms, 45 minutes. ... more less
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- Also Known As:
- Dream Hotel Kochi