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“Best hotel in Kochi!”
4 of 5 bubbles Review of Holiday Inn Cochin

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Holiday Inn Cochin
Ranked #4 of 29 Hotels in Ernakulam
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Best hotel in Kochi!”
4 of 5 bubbles Reviewed 13 July 2014 via mobile

A great hotel. I stayed off an on for five months and they really went out of their way to make things comfortable. Unlike most hotels in north america where you are faceless. The front desk staff knew who I was and would have my check in paperwork ready when I arrived. On top of it breakfast here is awesome combining both western and Indian dishes. The chefs would also be able to accommodate most any request.
If you are ever in Kochi I highly recommend staying here.
My only negative here is that check out always took longer than it should have. Unlike the north american efficiency of express check out here you had to go pay your bill and review it at the check out counter.

Stayed January 2014, travelled on business
Helpful?
1 Thank Hussein A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raju2362, General Manager at Holiday Inn Cochin, responded to this review, 14 July 2014
Dear Valued Guest

Namaskaram from Holiday Inn Kochi!

I thank you very much for taking out time to post your review on Tripadvisor for recent stay at Holiday Inn Kochi!

I thank you very much for your kind word for all my team members, and I am very glad to know that you are satisfied with the service and product offered by us. I am very happy to share this wonderful review with my team and your encouraging words will help us constantly improve our service.

Please accept my sincere apology for falling shot of your expectations on some aspects of your stay. We have noted your feedback about the check out experience, and please be rest assure that we have taken necessary corrective measures to avoid the same experience in future.

I thank you again for your feedback and support and we look forward to the pleasure of welcoming you back to Holiday Inn Kochi in the near future and I assure you of an enhanced stay experience on your future visit.

Sincerely
Raju Shrestha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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852 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (179)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
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  • Any
English first
Mumbai (Bombay), India
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 10 July 2014

Used this hotel for a night stay on one of my business trips. Fantastic services and the dinner spread was also great. Room was spic and span. The facilities like gym and pool were also well maintained.

  • Stayed May 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank Billy323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raju2362, General Manager at Holiday Inn Cochin, responded to this review, 12 July 2014
Dear Valued Guest

Namaskaram from Holiday Inn Kochi!

I thank you very much for taking out time to post your review on Tripadvisor for recent stay at Holiday Inn Kochi!

You have covered all aspects of your stay, and I am very glad to know that you are fully satisfied with the service and product offered by us.

I am very happy to share this wonderful review with my team and your encouraging review will help us constantly improve our service.

Thank you again, for your feedback and support and we look forward to the pleasure of welcoming you back to Holiday Inn Kochi in the near future. Thank you!

Regards
Raju Shrestha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
81 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 8 July 2014

I've been a frequent visitor to this hotel as my friends and I visit the restaurant, have dinner, drinks and play pool. The one time I've stayed here, I really enjoyed my stay, thanks to the very comfortable and clean beds and rooms. The service here is great and the buffet at both lunch and dinner is truly delicious and reasonably priced! Great food! It's not too far from the city centre and the airport is about 45 minutes away from the hotel. It's a great place to stay when you're in cochin and it's not too expensive either. I love this hotel!

  • Stayed August 2013, travelled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Arvind0288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raju2362, General Manager at Holiday Inn Cochin, responded to this review, 11 July 2014
Dear Valued Guest

Namaskaram from Holiday Inn Kochi!

Thank you very much for taking out time to post your review on Tripadvisor for recent stay at Holiday Inn Kochi!

I am particularly appreciating your comments about the room experience and meal experience with us. And I am very glad to know that you are fully satisfied with the service and product offered by us.

I am very happy to share this wonderful review with my team and your encouraging words will help us constantly improve our service.

Thank you again, for your feedback and support and we look forward to the pleasure of welcoming you back to Holiday Inn Kochi in the near future. Thank you!

Regards
Raju Shrestha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doha
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 4 July 2014

Recently spent 3 nights at this Hotel in India. As my days of seeking adventure are well behind me I just wanted to get in and complete my business without becoming ill. The hotel is an oasis and I highly recommend that you stay there. Service is good, if not a little too much at times, but the staff is attentive and very helpful. I took a single room with a king size bed and it was fine. Good bathroom with good water pressure and hot water (note room has large shower but no bathtub), comfortable bed, desk, sat TV, free wifi and was very quiet (room 607). The hotel is in a compound with security gate (that they use) and guards based around the perimeter. There is a pub with a decent selection and a pretty good Italian place within the hotel. The gym is superior to most hotels and has a nice outdoor pool overlooking the city. Water temp was nice and the pool water was clean. I had my breakfast (buffet) in the restaurant located on the ground floor near the coffee shop. It was decent and although it is definitely leaning towards local tastes you can get a decent western style breakfast with made to order omelette station etc. The Hotel is located off the main highway that runs east - west through the city. Airport is about 45 minutes during quiet time but plan for at least 90 minutes during rush hour as they are constructing a new elevated train system which causes some pinch points. All in all was pretty happy with stay, had a small issue with getting shoes shined, but it really was just a minor hick up. If you have to be in Kochi (Cochin) I highly recommend this hotel. Unless you are looking for some adventure of course. Please note the reason for the low rating for spa is that they do not have one. They do have steam room and sauna available at the gym.

Room Tip: Get a room beside the Fire Escape door for peace of mind
See more room tips
  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pat T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raju2362, General Manager at Holiday Inn Cochin, responded to this review, 10 July 2014
Dear Valued Guest

Namaskaram from Holiday Inn Kochi!

Thank you very much for taking out time to post your review on Tripadvisor for recent stay at Holiday Inn Kochi!

You have covered all aspects of your stay, and I am particularly appreciating your comments about the service of our team members, room & meal experience and the overall stay experience with us. I am very glad to know that you are fully satisfied with the service and product offered by us.

I am very happy to share this wonderful review with my team and your encouraging words will help us constantly improve our service.

Thank you again, for your feedback and support and we look forward to the pleasure of welcoming you back to Holiday Inn Kochi in the near future. Thank you!

Regards
Raju Shrestha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore
Level Contributor
47 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 4 July 2014

We stayed at Holiday Inn in June 2014 for 4 days.The rooms were awesome. Service was also impeccable.Have stayed at the other IHG hotels like Intercontinental Kuala Lumpur and IC Mauritius.The service was in fact better than those .

Rooms were luxurious, the Italian restaurant, Roma, was really good.The Indian restaurant was good as well.

Overall, an awesome stay.!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HighwayTraveller01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raju2362, General Manager at Holiday Inn Cochin, responded to this review, 8 July 2014
Dear Valued Guest

Namaskaram from Holiday Inn Kochi!

Thank you very much for taking out time to post your review on Tripadvisor for recent stay at Holiday Inn Kochi!

I thank you very much for your kind words especially about our service, and I am very glad to know that you are fully satisfied with the service and product offered by us.

I am very happy to share this wonderful review with my team and your encouraging words will help us constantly improve our service.

Thank you again, for your feedback and support and we look forward to the pleasure of welcoming you back to Holiday Inn Kochi in the near future. Thank you!

Regards
Raju Shrestha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thiruvananthapuram (Trivandrum), India
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 1 July 2014

Best business hotel in cochin ive seen. Great lobby...where you can enjoy your favourite book or have a informal meeting with peers.
Excellent gym, pool and decent rooms with one of the best bed/pillows ever seen ...
USP of this hotel i would say is the great buffet spread and live band

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bilal_hi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raju2362, General Manager at Holiday Inn Cochin, responded to this review, 29 July 2014
Dear Valued Guest

Namaskaram from Holiday Inn Kochi!

Thank you very much for taking out time to post your review on Tripadvisor for recent stay at Holiday Inn Kochi!

I am particularly appreciating your comments about the room experience, meal experience with us. And I am very glad to know that you are fully satisfied with the service and product offered by us.

I am very happy to share this wonderful review with my team and your encouraging words will help us constantly improve our service.

Thank you again, for your feedback and support and we look forward to the pleasure of welcoming you back to Holiday Inn Kochi in the near future. Thank you!

Regards
Raju Shrestha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
109 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 bubbles Reviewed 29 June 2014

We stayed here for a night enroute Munnar during our holiday in Kerala.

The hotel was a good one hour drive from the airport mainly due to the rain and congestion on the way here.

The welcome was good and the check in was prompt.

The rooms were well spaced and well maintained.

The main POI's of Cochin, namely Fort Cochin and The Jewish Synagogue seemed to be a little far from the hotel but the drive was comfortable.

Considering we were celebrating our anniversary on the holiday, the hotel had arranged a fantastic cake which was sent to the room.

The breakfast options were a large spread but left us wanting a few more options like a dosa live station / more buffet options.

The bar at the pool was supposed to be open at 3:00 PM but on our return we were told to bring the beer from the cafe downstairs and the bar would not open that day due to the rain. This was one of the main reasons for the 4* star rating.

The front office was very attentive and helpful.

The check out was prompt and all in all a good stay.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Punit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raju2362, General Manager at Holiday Inn Cochin, responded to this review, 4 July 2014
Dear Valued Guest

Namaskaram from Holiday Inn Kochi!

I thank you very much for taking out time to post your review on Tripadvisor for recent stay at Holiday Inn Kochi!

You have covered all aspects of your stay, and I am very glad to know that you are fully satisfied with the service and product offered by us. I am very happy to share this wonderful review with my team and your encouraging review will help us constantly improve our service.

Thank you again, for your feedback and support and we look forward to the pleasure of welcoming you back to Holiday Inn Kochi in the near future. Thank you!

Regards
Raju Shrestha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Cochin

Property: Holiday Inn Cochin
Address: Chakkaraparambu Junction 33/1739a | National Highway ByPass, Vennala, Ernakulam, Kochi (Cochin) 682028, India
Phone Number:
Region: India > Kerala > Kochi (Cochin) > Ernakulam
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Ernakulam
#2 Family Hotel in Ernakulam
#3 Luxury Hotel in Ernakulam
#4 Romantic Hotel in Ernakulam
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Holiday Inn Cochin 4.5*
Number of rooms: 211
Official Description (provided by the hotel):
Holiday Inn Cochin is Kochi's fresh destination for everyday people which offers the assurance of an international brand while capturing the essence of true Kerala hospitality. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Odigeo, Hotels.com, Expedia, Booking.com, TripOnline SA, IHG, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Holiday Inn Cochin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Cochin Hotel Kochi (Cochin)

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