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“Luxury stay ”

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The Gateway Hotel Marine Drive Ernakulam
Ranked #4 of 29 Hotels in Ernakulam
Certificate of Excellence
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Luxury stay ”
Reviewed 16 December 2013 via mobile

Stopped here for 2 days visited Cochin 3 times a year for 8 years , never stopped here ! What a mistake the hotel treats you so special the moment you walk through the gates , the rooms are clean comfortable and my room was large , view ok , the food whether breakfast or the restaurant was of very high quality , I could not fault any food I consumed at the hotel , it's location is central to shopping .
The pool is well looked after and the pool boy was attentive and could not do enough to make us comfortable .
Bar well managed and friendly .


Stayed November 2013, travelled solo
Helpful?
Thank Sonbou10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review, 17 December 2013
Dear Guest,

Thank you for your feedback and review of the hotel. We are indeed glad that we could touch you to the extent that you were encouraged enough to do such a wonderful review for us.

I am also delighted to read that you found our team very friendly and helpful and that you very much enjoyed your our dinning experience. We have also designed the unique list of activities that one can do here so that the visitors are encouraged to try the different aspects that the unique culture of Kerala and the destination offers. At the same time, one would not even realize how the vacations have breezed past them. Apart from Bubble were you enjoyed your breakfast & the evening buffet we have the all new Pan Asian restaurant "Sian" which offers a unique oriental experience of Chinese, Japanese & Thai options.

Me & my team look forward to welcome you back to the hotel soon.

Warm Regards

Sumit Nayar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,152 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (306)
Date | Rating
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English first
Mumbai (Bombay), India
Level Contributor
2 reviews
Reviewed 13 December 2013

I stayed in this Hotel for one day on 11th December, 2013 when I was on a business trip. The service extended was excellent and the staff were extremely courteous. Being at the heart of the city, it saves traffic time. I am highly recommending this property to all who are planning for a trip to Kochi.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chandrajit1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review, 13 December 2013
Dear Guest,

Thank you for your feedback on the Trip Advisor, it is a pleasure to read your review, your comments in full will certainly be distributed at all levels .I am also delighted to read that you found our team very friendly and helpful . I once again thank you for your patronage with the Taj Hotels & Palaces.

Me & my team wish to welcome you back at the Gateway Ernakulam.

Warm Regards

Sumit Nayar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guwahati
Level Contributor
36 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 9 December 2013 via mobile

Stayed for one night on 20th October, 2013 with family. Nice location, friendly staff, efficient service, great food. Value for money. The hotel also organized one harbour cruise for the guests to the mouth of arabian sea, that too a complementary one. Thoroughly enjoyed the stay. Thanks to Reema Chetri an executive of the hotel who took great great care of us. Definitely visit again. Highly recommended.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Manijyoti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review, 10 December 2013
Dear Guest

Thank you very much for your lovely review and for taking the time to share your experience with Tripadvisor.

I am very happy to know that you had a wonderful stay. I am also delighted to read that you found our team very friendly and helpful and that you very much enjoyed your boat cruise experience. Please do come back to stay with us the next time in Kochi, we will love to see you again and help you to create some unforgettable memories.

Warm Regards

Sumit Nayar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
india
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 9 December 2013

I had a great stay with my family for 5 nights here.The food was the highlight of the stay.Chef Sinu Vijayan prepared excellent dishes for us during the stay.Paneer butter Masala was the best we had till now in any Hotel/restaurant in the world.My son likes only Paneer butter Masala and he had a blast with food during the stay.

Buffet breakfast was also good with local and international dishes.I also liked the chinese food in the speciality restaurant.

location is centralised and the complimentary boat cruise was also good in the evening.

Reception staff and house keeping Department was excellent.

Lullu Mall 30 min drive from hotel

Looking forward to go again

Room Tip: river facing rooms
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rpsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review, 10 December 2013
Dear Mr Sharma

Thank you for your feedback and review of the hotel. We are indeed glad that we could touch you to the extent that you were encouraged enough to do such a wonderful review for us.

I am also delighted to read that you found our team very friendly and helpful and that you very much enjoyed your our dinning experience. We have also designed the unique list of activities that one can do here so that the visitors are encouraged to try the different aspects that the unique culture of Kerala and the destination offers. At the same time, one would not even realize how the vacations have breezed past them. Apart from Bubble were you enjoyed your breakfast & the evening buffet we have the all new Pan Asian restaurant "Sian" which offers a unique oriental experience of Chinese, Japanese & Thai options.

Me & my team look forward to welcome you back to the hotel soon.

Warm Regards

Sumit Nayar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 December 2013

Excellent central location, very friendly and helpfull staff. Good buffet breakfast and excellent dinner with plenty of cusine to choose from. Pity only spent a night but will use this hotel again when we revisit Cochin.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YPAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review, 6 December 2013
Dear Guest

Thank you very much for your lovely review and for taking the time to share your experience with Tripadvisor.

I am very happy to know that you had a wonderful stay. I am also delighted to read that you found our team very friendly and helpful and that you very much enjoyed our dining experiences. Please do come back to stay with us the next time in Kochi, we will love to see you again and help you to create some unforgettable memories.

Warm Regards

Sumit Nayar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 December 2013

We started our Kerala tour at the Taj Gateway Kochi and it was not a mistake.
Since we landed early morning i had asked for an early check in which without any delay. From what I recall I had booked a City View room but surprise surprise......my room had a wonderful view of the River/ ocean along with a city view, this was another pleasant surprise.
While this may be a half brother Taj (gateway) but the people and their commitment to guests is par excellence and maybe even beyond what one can expect at a full board Taj. The staff are very warm and accommodating, my 4 year old had a great time, he was pampered by the staff like anything...
The evening cruise was just wonderful, we skipped it the first day thinking it would just be another boat ride but when we decided to go for it on day 2 as we had some time on hand we realized what we could have missed out on .... it was truly fantastic

The breakfast spread is very good and room service food and service was delicious and wonderful.
The hotel is surrounded by commercial shops/ small malls ...food joints, and for bargains go to broadway.....all within walking distance
The rooms....yes they need a touch up, but I am not complaining, we had everything we wanted

Room Tip: take a river view....higher the better !!
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Varun1706
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review, 5 December 2013
Dear Guest,

Thank you for your feedback and review of the hotel. We are indeed glad that we could touch you to the extent that you were encouraged enough to do such a wonderful review for us.

I am also delighted to read that you found our team very friendly and helpful and that you very much enjoyed your our dinning experience & the sunset cruise. We have also designed the unique list of activities that one can do here so that the visitors are encouraged to try the different aspects that the unique culture of Kerala and the destination offers. At the same time, one would not even realize how the vacations have breezed past them. Apart from Bubble were you enjoyed your breakfast & the evening buffet we have the all new Pan Asian restaurant "Sian" which offers a unique oriental experience of Chinese, Japanese & Thai options.

Me & my team look forward to welcome you back to the hotel soon.

Warm Regards

Sumit Nayar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pune, India
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 November 2013

We and my friend's family stayed from 15th to 17th Nov'13 at this hotel. We were driving from Munnar and requested for early check in which was smilingly accepted. Evening cruise arranged by hotel was breath taking. Next day we wanted to visit alleppy for back water. Hotel suggested another option of backwater @ 35 kms away from hotel in a smaller village. It was one of the best experience of our life. Very senene ,isolated place with narrow water canals .Experienced Toddy and local snacks and tea. The guide Peter was fantastic.Do visit this place rather than going to a bigger back water places.
Evening spent is a hotel restaurant. Bets serivce you could hope for, a tradition of Taj hotels. That is the reason I always like to stay at Taj property whenever possible. What is more, late check out was also allowed without any issue.

Great value for money and you live in a different world.

My compliments to the hotel management.

Bhalchandra Ogale/Meera Ogale

Room Tip: I suppose all rooms are great.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ogale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review, 29 November 2013
Dear Mr Ogale

Thank you for your feedback and review of the hotel. We are indeed glad that we could touch you to the extent that you were encouraged enough to do such a wonderful review for us. We have also designed the unique list of activities that one can do here so that the visitors are encouraged to try the different aspects that the unique culture of Kerala and the destination offers. At the same time, one would not even realize how the vacations have breezed past them. Apart from Bubble we have the all new Pan Asian restaurant "Sian" which offers a unique oriental experience of Chinese, Japanese & Thai options.

Me & my team look forward to welcome you back to the hotel very soon.

Warm Regards

Sumit Nayar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Gateway Hotel Marine Drive Ernakulam

Property: The Gateway Hotel Marine Drive Ernakulam
Address: Marine Drive, Ernakulam, Kochi (Cochin) 682011, India
Phone Number:
Region: India > Kerala > Kochi (Cochin) > Ernakulam
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Ernakulam
#3 Family Hotel in Ernakulam
#3 Romantic Hotel in Ernakulam
#3 Business Hotel in Ernakulam
#3 Luxury Hotel in Ernakulam
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — The Gateway Hotel Marine Drive Ernakulam 4.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Taj Residency Ernakulam Kochi
Taj Residency Ernakulam Hotel Kochi

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