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“Excellent !!”

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The Gateway Hotel Marine Drive Ernakulam
Ranked #3 of 30 Hotels in Ernakulam
Certificate of Excellence
Reviewed 19 December 2013

Booked on phone few hours before reaching Cochin. Had stayed few years back and knew it is one of the best. The location is outstanding right on Marine drive. On arrival , traditional welcome was good. While checking in requested for the room with view and was upgraded to superior room . The check in and check out was smooth and staff was very pleasing. The room was excellent with all modern amenities, clean big and comfortable and with a great view. The in room dining was quick and good. The buffet breakfast although did not meet the expectation.

  • Stayed: December 2013, travelled as a couple
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Thank Nareshm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this reviewResponded 20 December 2013

Dear Guest,
Thank you for your feedback and review of the hotel. We are indeed glad that we could touch you to the extent that you were encouraged enough to do such a wonderful review for us. We have also designed the unique list of activities that one can do here so that the visitors are encouraged to try the different aspects that the unique culture of Kerala and the destination offers. At the same time, one would not even realize how the vacations have breezed past them. Apart from Bubble we have the all new Pan Asian restaurant "Sian" which offers a unique oriental experience of Chinese, Japanese & Thai options.

Me & my team look forward to welcome you to the hotel very soon.

Warm Regards

Sumit Nayar

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887 - 893 of 1,217 reviews

Reviewed 17 December 2013

Prior to returning to Mumbai at the conclusion of the South India vacation with friends; we stayed at the Gateway.

We were looked after from start to finish in all aspects (Arrival, Reception, Accommodation and Dining and Checkout).

The hotel is superbly managed and if like us you need to do Spice Shopping; this is the only place to stay!

  • Stayed: December 2013, travelled with friends
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Thank CalmEarth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this reviewResponded 18 December 2013

Dear Guest,

Greetings from the Gateway Hotel, Ernakulam!

This has reference to your feedback pertaining to your stay at the hotel .At the outset, I would like to thank you for your patronage of Taj Hotels Resorts and Palaces. Your feedback indeed is a great motivation for all of us in providing the best of services to our valued guests.I will surely pass on your valued comments to the team & look forward to welcome you back soon.

Warm Regards

Sumit Nayar

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Reviewed 16 December 2013 via mobile

Stopped here for 2 days visited Cochin 3 times a year for 8 years , never stopped here ! What a mistake the hotel treats you so special the moment you walk through the gates , the rooms are clean comfortable and my room was large , view ok , the food whether breakfast or the restaurant was of very high quality , I could not fault any food I consumed at the hotel , it's location is central to shopping .
The pool is well looked after and the pool boy was attentive and could not do enough to make us comfortable .
Bar well managed and friendly .


Stayed: November 2013, travelled solo
Thank Sonbou10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this reviewResponded 17 December 2013

Dear Guest,

Thank you for your feedback and review of the hotel. We are indeed glad that we could touch you to the extent that you were encouraged enough to do such a wonderful review for us.

I am also delighted to read that you found our team very friendly and helpful and that you very much enjoyed your our dinning experience. We have also designed the unique list of activities that one can do here so that the visitors are encouraged to try the different aspects that the unique culture of Kerala and the destination offers. At the same time, one would not even realize how the vacations have breezed past them. Apart from Bubble were you enjoyed your breakfast & the evening buffet we have the all new Pan Asian restaurant "Sian" which offers a unique oriental experience of Chinese, Japanese & Thai options.

Me & my team look forward to welcome you back to the hotel soon.

Warm Regards

Sumit Nayar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2013

I stayed in this Hotel for one day on 11th December, 2013 when I was on a business trip. The service extended was excellent and the staff were extremely courteous. Being at the heart of the city, it saves traffic time. I am highly recommending this property to all who are planning for a trip to Kochi.

  • Stayed: December 2013, travelled on business
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Thank Chandrajit1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this reviewResponded 13 December 2013

Dear Guest,

Thank you for your feedback on the Trip Advisor, it is a pleasure to read your review, your comments in full will certainly be distributed at all levels .I am also delighted to read that you found our team very friendly and helpful . I once again thank you for your patronage with the Taj Hotels & Palaces.

Me & my team wish to welcome you back at the Gateway Ernakulam.

Warm Regards

Sumit Nayar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2013 via mobile

Stayed for one night on 20th October, 2013 with family. Nice location, friendly staff, efficient service, great food. Value for money. The hotel also organized one harbour cruise for the guests to the mouth of arabian sea, that too a complementary one. Thoroughly enjoyed the stay. Thanks to Reema Chetri an executive of the hotel who took great great care of us. Definitely visit again. Highly recommended.

  • Stayed: October 2013
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Thank Manijyoti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this reviewResponded 10 December 2013

Dear Guest

Thank you very much for your lovely review and for taking the time to share your experience with Tripadvisor.

I am very happy to know that you had a wonderful stay. I am also delighted to read that you found our team very friendly and helpful and that you very much enjoyed your boat cruise experience. Please do come back to stay with us the next time in Kochi, we will love to see you again and help you to create some unforgettable memories.

Warm Regards

Sumit Nayar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2013

I had a great stay with my family for 5 nights here.The food was the highlight of the stay.Chef Sinu Vijayan prepared excellent dishes for us during the stay.Paneer butter Masala was the best we had till now in any Hotel/restaurant in the world.My son likes only Paneer butter Masala and he had a blast with food during the stay.

Buffet breakfast was also good with local and international dishes.I also liked the chinese food in the speciality restaurant.

location is centralised and the complimentary boat cruise was also good in the evening.

Reception staff and house keeping Department was excellent.

Lullu Mall 30 min drive from hotel

Looking forward to go again

Room Tip: river facing rooms
See more room tips
  • Stayed: December 2013, travelled with family
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Thank rpsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this reviewResponded 10 December 2013

Dear Mr Sharma

Thank you for your feedback and review of the hotel. We are indeed glad that we could touch you to the extent that you were encouraged enough to do such a wonderful review for us.

I am also delighted to read that you found our team very friendly and helpful and that you very much enjoyed your our dinning experience. We have also designed the unique list of activities that one can do here so that the visitors are encouraged to try the different aspects that the unique culture of Kerala and the destination offers. At the same time, one would not even realize how the vacations have breezed past them. Apart from Bubble were you enjoyed your breakfast & the evening buffet we have the all new Pan Asian restaurant "Sian" which offers a unique oriental experience of Chinese, Japanese & Thai options.

Me & my team look forward to welcome you back to the hotel soon.

Warm Regards

Sumit Nayar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2013

Excellent central location, very friendly and helpfull staff. Good buffet breakfast and excellent dinner with plenty of cusine to choose from. Pity only spent a night but will use this hotel again when we revisit Cochin.

  • Stayed: July 2013, travelled on business
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Thank YPAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this reviewResponded 6 December 2013

Dear Guest

Thank you very much for your lovely review and for taking the time to share your experience with Tripadvisor.

I am very happy to know that you had a wonderful stay. I am also delighted to read that you found our team very friendly and helpful and that you very much enjoyed our dining experiences. Please do come back to stay with us the next time in Kochi, we will love to see you again and help you to create some unforgettable memories.

Warm Regards

Sumit Nayar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Gateway Hotel Marine Drive Ernakulam

Address: Marine Drive, Ernakulam, Kochi (Cochin) 682011, India
Phone Number:
Region: India > Kerala > Kochi (Cochin) > Ernakulam
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Ernakulam
#3 Romantic Hotel in Ernakulam
#3 Business Hotel in Ernakulam
#3 Luxury Hotel in Ernakulam
#3 Family Hotel in Ernakulam
Price Range: £60 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Gateway Hotel Marine Drive Ernakulam 4.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Taj Residency Ernakulam Kochi
Taj Residency Ernakulam Hotel Kochi

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