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“Superb Hotel to stay... cool and outstanding - I have stayed with this hotel more than 5+ times plus stay”

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The Gateway Hotel Marine Drive Ernakulam
Ranked #4 of 30 Hotels in Ernakulam
Certificate of Excellence
Mumbai (Bombay), India
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Superb Hotel to stay... cool and outstanding - I have stayed with this hotel more than 5+ times plus stay”
Reviewed 5 April 2014

Superb Hotel to stay... cool and outstanding - I have stayed with this hotel more than 5+ times plus stay, Stayed during the year 2007 to 2012
Service superb,
Its worth Value for money,
Cleanliness outstanding,
Location : The best,
Rooms Very nice spacious
Food : Too good

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank parej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jimshy, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review, 7 April 2014
Dear Guest

We are delighted to receive your feedback and positive ratings of all facilities you have experienced. We are glad to have provided you with an enjoyable experience here, your appreciation about the hotel and services has been communicated to each and every one in the team.

We look forward to have you back in the near future.

Thank you & Regards
Sumit Nayar
Front Office Manager
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1,154 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (307)
Date | Rating
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English first
Bengaluru, India
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 April 2014

The Gateway Hotel Marine Drive Ernakulam has one of the best location in the city. Close to the Marine drive walk way and to the jetty, the sea facing rooms are to go for. Though the rooms sizes are small but they are clean and neat. The restaurant below is excellent with live music in the evening. The breakfast has a good mix. The hotel staff are very polite and go out of the way to help you. Great place to stay! I recommend this place for people visiting Cochin!

Room Tip: Sea facing rooms are excellent!
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  • Stayed February 2014, travelled as a couple
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Helpful?
Thank gthantry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review, 4 April 2014
Dear Guest

Thank you very much for your lovely review and for taking the time to share your experience with Tripadvisor.

I am very happy to know that you had a wonderful stay. I am also delighted to read that you found our team very friendly and helpful and that you very much enjoyed your "Bubble cafe" experience. The Bubble Coffee shop was renovated recently & we have the all new "SIAN" our Pan Asian Restaurant & "SWIRL" our Bar being also renovated .

Please do come back to stay with us the next time in Kochi, we will love to see you again and help you to create some unforgettable memories.

Warm Regards

Sumit Nayar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pune, India
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 April 2014

Sea facing rooms offer nice view with quiet surrounding, away from the busy noisy streets. Evening breeze brings fresh sea smell if you stand out in the balcony. Staff behaves warmly and greets you with a smile.
Restaurent at the ground floor offer good spread in breakfast. After a long day's work try the grilled fish with fresh 'catch of the day' - it's excellent.

Room Tip: Sea facing rooms offer nice view with quiet surrounding. Warm behaviour of staff adds flavour. Try...
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  • Stayed March 2014, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Abhijit B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review, 2 April 2014
Dear Guest

Thank you very much for your lovely review and for taking the time to share your experience with Tripadvisor.

I am very happy to know that you had a wonderful stay. I am also delighted to read that you found our team very friendly and helpful and that you very much enjoyed your breakfast spread & the grilled fish "Catch of the Day ' experience. Please do come back to stay with us the next time in Kochi, we will love to see you again and help you to create some unforgettable memories.

Warm Regards

Sumit Nayar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Holbeach, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 24 March 2014

A group of 8 of us stayed here for 4 nights in February after travelling around india. Some of the group loved it as it is a good standard well run hotel. On top of that we had the swimming pool to ourselves nearly the whole time as it doesn't seem to be strongly touristy. Breakfast was very good. I can't say anything bad about the hotel itself but for me its a hotel that could be anywhere and I personally would have liked something a little different. Not a lot outside the hotel but the ferry port is very close and easy to use to get around, also very cheap. We enjoyed our stay a lot.

  • Stayed February 2014, travelled with friends
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Helpful?
Thank Richard F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review, 25 March 2014
Dear Mr Richard,

Greetings from the Gateway Hotel, Ernakulam!

This has reference to your feedback pertaining to your stay at the hotel .Your feedback is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests.I am aware about the pool & please to inform that we continuously re think the options to make it more friendly for our guests.I appreciate that you enjoyed our breakfast spread.I would like to thank you for your patronage of Taj Hotels Resorts and Palaces.

Me & my Team look forward to welcome you back soon.

Warm Regards

Sumit Nayar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 March 2014

Stayed at the Gateway Hotel March 6,7,8 with our two children aged 8 and 5 - service was AMAZING. They couldn't do enough to make us comfortable - we were upgraded to a suite on check in- no charge for extra mattresses - complimentary fruit - every ready to help with any request. The breakfast buffet is superb and has something for everyone - great local and western food. It was served at the Bubble Cafe which became the children's favourite place to hang out with its giant TV screens. Nice swimming pool - just the right depth! The hotel is brilliantly situated with lovely views of the sunset/harbour - right next to the Marine promenade so an easy walk to the ferries to Fort Cochin and sightseeing. Would very highly recommend the Gateway for anyone staying in Cochin- we had a wonderful experience and will definitely be back.

Room Tip: Any room with a harbour view is stunning!
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  • Stayed March 2014, travelled with family
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Helpful?
Thank munchkinmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review, 19 March 2014
Dear Guest

Thank you very much for your lovely review and for taking the time to share your experience with Tripadvisor.

I am very happy to know that you had a wonderful stay and that you enjoyed the suite.I am also delighted to read that you found our team very friendly and helpful and that you & your family very much enjoyed your Bubble Cafe experience. Please do come back to stay with us the next time in Kochi, we will love to see you again and help you to create some unforgettable memories.

With best wishes.

Regards

Sumit Nayar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hereford, United Kingdom
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 16 March 2014

On a touring holiday of Kerala state we spent the first 3 nights here. The reception area is spacious, cool with marble floors and features decorative brass candle lamps and lotus flowers floating in water. The hotel is multi-storey but well served by lifts. Our room was clean and very comfortable, with a walk-in shower. There were numerous staff on duty at all times, and all extremely helpful. We used the hotel's Chinese restaurant on the first night but were more impressed by Debasish Nayak, the friendly Restaurant Manager of the hotel's large and airy Bubble Restaurant, who made a point of speaking to all the residents while dining and made us feel very welcome. He is very suited to his job! Indian wine from the Grover Estates is excellent! We were entertained by a 2-man Indian band singing English songs from the 1960s. Along with other residents, we made use of the Hotel's free boat service for a trip towards the new docks and islands. Can't imagine many western hotels providing that level of service.

  • Stayed February 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank probearly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review, 17 March 2014
Dear Guest

Thank you very much for your lovely review and for taking the time to share your experience with Tripadvisor.

I am very happy to know that you had a wonderful stay. I am also delighted to read that you found our team very friendly and helpful and that you very much enjoyed your boat cruise experience. Please do come back to stay with us the next time in Kochi, we will love to see you again and help you to create some unforgettable memories.

Warm Regards

Sumit Nayar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore, Karnataka, India
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 12 March 2014

Stayed at this hotel for 3 nights with my wife on a weekend holiday in March 2014. It was a wonderful experience. Fast check-in. We were selected as the "Guest of the day" and got a special room with an awesome view of the Kochi harbour. Additionally, we got complimentary bottle of wine and a sunset cruise. The room was spotless, service excellent, breakfast spread lavish with items with health benefits, etc. I could go on and on but in a nutshell, a perfect holiday.

Will definitely come back again for this magical experience

Room Tip: Take a room with a good view of the Kochi harbour and the Arabian Sea.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RusiGovernor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review, 13 March 2014
Dear Mr Governor

Thank you very much for your lovely review and for taking the time to share your experience with Tripadvisor.

I am very happy to know that you had a wonderful stay & enjoyed being our "Guest of the Day" .Your comments in will certainly be communicated at all levels ,I am also delighted to read that you very much enjoyed your boat cruise experience. Please do come back to stay with us the next time in Kochi, we will love to see you again and help you to create some unforgettable memories.

Warm Regards

Sumit Nayar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Gateway Hotel Marine Drive Ernakulam

Property: The Gateway Hotel Marine Drive Ernakulam
Address: Marine Drive, Ernakulam, Kochi (Cochin) 682011, India
Phone Number:
Region: India > Kerala > Kochi (Cochin) > Ernakulam
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Ernakulam
#3 Romantic Hotel in Ernakulam
#3 Luxury Hotel in Ernakulam
#3 Family Hotel in Ernakulam
#3 Business Hotel in Ernakulam
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — The Gateway Hotel Marine Drive Ernakulam 4.5*
Number of rooms: 108
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Also Known As:
Taj Residency Ernakulam Kochi
Taj Residency Ernakulam Hotel Kochi

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