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“Good stay- Value for money”

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The Gateway Hotel Marine Drive Ernakulam
Ranked #3 of 35 Hotels in Ernakulam
Certificate of Excellence
Reviewed 16 June 2014

The staff were very friendly and helpful. The rooms are spacious with a serene view. Food at the bubble cafe is good and the view from the coffee shop is beautiful in the mornings. Their oriental restaurant Sian is a must try. Their seafood teppan grill platter is one of the best I have had in India.

  • Stayed: May 2014, travelled with family
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1  Thank harshavardhini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this reviewResponded 18 June 2014

Dear Guest

Thank you very much for your lovely review and for taking the time to share your experience with Tripadvisor.

I am very happy to know that you had a wonderful stay. I am also delighted to read that you found our team very friendly and helpful and that you very much enjoyed your meal at the SIAN.

Please do come back to stay with us the next time in Kochi, we will love to see you again and help you to create some unforgettable memories.

Warm Regards

Suju Krishnan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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870 - 876 of 1,252 reviews

Reviewed 15 June 2014 via mobile

Really good hotel.Truly value for money.Nice location. Good rooms and bathrooms. Very good staff.Restaurant is very good with good menu.At most care is taken to keep hotel neat and clean.Enjoyable stay.

  • Stayed: April 2014
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2  Thank Anil4169
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this reviewResponded 18 June 2014

Dear Guest,

Thank you for your feedback on the Trip Advisor, it is a pleasure to read your review, your comments in full will certainly be distributed at all levels .We take our guest comments positively as it gives us a feedback were to improve. I once again thank you for your patronage with the Taj Hotels & Palaces.

Me & my team wish to welcome you back at the Gateway Ernakulam.

Warm Regards

Suju Krishnan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2014

Period of Stay - 05 June to 07 June.

It was a tiring road trip from Coimbatore to Cochin through the pot holes of Palakkad/Walayar which took us hours to reach Thrissur from CBE from where on the drive was comfortable until we entered Cochin.

Getting in and out of Marine drive where the hotel is located took quite a bit of time through the traffic jams/signals on account of the rains along with the ongoing Metro work.

However once we got to the hotel, everything from check-in till check-out was quick and smooth as the NH 47....

The service levels at this hotel was fantastic - all our requests right from Valet parking, room service, laundry and house keeping were catered to quickly and we were impressed with the attitude of the staff who always greeted us and catered to our requests with a genuine smile.

Food - South Indian Kerala Food is the best. Malabar Parottas/Chicken curry & starters were excellent on a rainy night. Breakfast was good though we were a bit disappointed with their continental food which we tried for Dinner as well as on the breakfast buffet. Try stick to their South Indian food.

Rooms: Very comfortable and complete with a scenic view of the Harbour and the onset of the monsoons / rain made it even more spectacular... We were in the 6th floor and that made a difference I suppose. The toilets were clean, trusted Biotique toiletries,,, excellent house keeping. No health faucets though keeping in line with European standards...seperate shower cubicles with plenty of hot water.

Restaurants: We only tried the Bubble Cafe overlooking the backwaters for the breakfast buffet. We would try Sian during our next visit for sure. Bubble cafe was well spaced out with comfortable seating.

Centrally located close to Malls and shopping areas like Convent Road junction - The Goodwill Collections that kept my wife busy apart from the famous Lulu Mall ( approx 9 km away ). Fixed a Radio taxi for Rs. 250 for a drop to the Mall.

Overall VFM and a property that I would choose once again for my next trip to Cochin despite the hassle of traffic and the Metro work in progress.

Excellent service is what matters most apart from the ambience and dining - that is what differentiates a good property from the ordinary ones - Gateway does provide that.

Room Tip: Go for South Indian Kerala Food. Choose rooms on the higher floor levels.
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  • Stayed: June 2014, travelled with family
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2  Thank Vinay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this reviewResponded 11 June 2014

Dear Mr Vinay,


Greetings from the Gateway Hotel, Ernakulam!

This has reference to your feedback pertaining to your stay at the hotel .At the outset, I would like to thank you for your patronage of Taj Hotels Resorts and Palaces. Your feedback is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests.

Me & my Team look forward to welcome you back soon.

Warm Regards

Suju Krishnan

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Reviewed 3 June 2014

I stayed @ Gateway hotel Taj Ekm for 3 days and the experiance was really Taj. I am a die hard fan of Taj group and this experiance was never less satisfying than any previous experiances.

Truely we were pampered by the Staff..... Totally satisfied...

  • Stayed: May 2014, travelled with family
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1  Thank rajukamath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this reviewResponded 4 June 2014

Dear Mr Kamath,

Thank you very much for your lovely review and for taking the time to share your experience with Tripadvisor.

I am very happy to know that you had a wonderful stay. I am also delighted to read that you found our team very friendly and helpful .I would like to thank you for your patronage with the Taj Hotels,Resorts and Palaces.

Please do come back to stay with us the next time in Kochi, we will love to see you again and help you to create some unforgettable memories.

Warm Regards

Suju Krishnan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2014

One of the best and very well managed small property from Taj at Kochi. Excellent rooms with sea view and great F & B. The property gives you a feeling of your own home away from home. Excellent Hospitality of Taj in full force, you feel like coming again and again at this Hotel.

Room Tip: Sea view rooms are excellent.
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  • Stayed: May 2014, travelled on business
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Thank Kakkar H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this reviewResponded 4 June 2014

Dear Mr Kakkar,

Thank you for your feedback and review of the hotel. We are indeed glad that we could touch you to the extent that you were encouraged enough to do such a wonderful review for us. We have also designed the unique list of activities that one can do here so that the visitors are encouraged to try the different aspects that the unique culture of Kerala and the destination offers.

Me & my team look forward to welcome you to the hotel very soon.

Warm Regards

Suju Krishnan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2014

We happened to stay in this hotel for a couple of days we were allotted the old rooms they have renovated ones on the 5th and 6th floors which were full then but we got a nice harbour view which was ok. The hotel was quite understaffed at the front desk we had to wait awhile to get checked in and even check out.

This hotel has an excellent view of the harbour from the terrace the best place to be in the evening. The rooms will not disappoint you its clean and well kept.

Room Tip: Choose the 5th or 6th floor rooms they are renovated when I last went.
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  • Stayed: May 2014, travelled with family
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Thank Nitin_Sreenivasan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this reviewResponded 31 May 2014

Dear Guest,

Thank you for your feedback on the Trip Advisor. We are indeed glad that we could touch you to the extent that you were encouraged enough to do such a wonderful review for us. it is a pleasure to read your review, your comments in full will certainly be distributed at all levels .We take our guest comments positively as it gives us a feedback were to improve.
I once again thank you for your patronage with the Taj Hotels & Palaces.

Me & my team wish to welcome you back at the Gateway Ernakulam.

Warm Regards

Suju Krishnan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

The check-in was swift. There are complementary drinks in the lobby if one chooses to partake. You go up to your room, and the bellhop swiftly brings your luggage up once you've had a moment to absorb what your room looks like, etc. The bed was comfortable. You get free bottles of still water per request (plus, the bottles look like they'd be a great souvenir, or home accessory, per se). The bathroom was clean. My one con about the shower area is that the hotel only provides you with bar soap for showering, and shampoo alone. A liquid option for body soap is appreciated. Also, having conditioner with the shampoo is appreciated as well. The dining hall was pleasant - they have a buffet option for breakfast and dinner. A breakfast option is available when booking one's room from the get-go. The dinner buffet is a separate fee. My SO who accompanied me to dinner enjoyed it very much - there was a brief karaoke session going on the night we had dinner there. Depending on the individual, the a la carte option might be a better option versus the buffet option. The dining area was well-kept and quiet. A wonderful ambiance indeed, with a candle-light dinner to top it all off. Check-out was effortless and cordial.

With the hotel being literally on Marine Drive, one has easy access to the shopping and sightseeing venues. Sadly, Marine Drive walkway is riddled with "MOODS Condoms" advertisements - not the ideal thing to have in one's line of sight when trying to enjoy the atmosphere and views.

Rating: 9/10. Will recommend to others.

Room Tip: The city view room was surprisingly aesthetic to wake up to in the morning.
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  • Stayed: April 2014, travelled as a couple
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2  Thank Alex T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this reviewResponded 31 May 2014

Dear Guest,

Greetings from the Gateway Hotel, Ernakulam!

This has reference to your feedback pertaining to your stay at the hotel .At the outset, I would like to thank you for your patronage of Taj Hotels Resorts and Palaces.We have also designed the unique list of activities that one can do here so that the visitors are encouraged to try the different aspects that the unique culture of Kerala and the destination offers.Being in the city centre gives us the unique advantage of both proximity & the beautiful view of the mouth of the sea which is treat itself .I am pleased to know that we were able to deliver upto your expectations & will continue in this endevour.We understand the feedback mentioned by you & assure you that we will definitely resolve the issues mentioned by you

Me & my Team look forward to welcome you back soon

Warm Regards

Suju Krishnan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Gateway Hotel Marine Drive Ernakulam

Address: Marine Drive, Ernakulam, Kochi (Cochin) 682011, India
Phone Number:
Region: India > Kerala > Kochi (Cochin) > Ernakulam
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Ernakulam
#3 Luxury Hotel in Ernakulam
#3 Business Hotel in Ernakulam
#3 Family Hotel in Ernakulam
#3 Romantic Hotel in Ernakulam
Price Range: £58 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Gateway Hotel Marine Drive Ernakulam 4.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Taj Residency Ernakulam Kochi
Taj Residency Ernakulam Hotel Kochi

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