This is to inform you that I have enjoyed my trip tyo Kerala by selectingh your hotels as Laspalmas at Munnar and Hotyel Silvbercresty at Thekkady. I am satisfied with service. From your springhill booking centre to places where I stayed.
Only at Threkkady I am litlebit annoyed because there recre4ation room was having problem e.g. carrom table was not proper so that it wwas leaning on one side. There should be stand for carrom and chairs were not in poosition to carreom board , because of that I had to lift my hand and play, which was difficult.
At the same place newspaper is coming which is one only. I asked at night 9.00 PM to carry out for reading , but your supervision staff re4fused for it, I wonder at night time if I carry out for reading and again keeping it back to same place what problem arise? Who was there to read in night? I f spe3nmding a lot If I am not getting sdmall service from yourf side what is the use of it? Please consider it . It is serious.
About other I am very happy for service.
Kishor P. Panchal
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