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“Overall very good”

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Best Western Stateline Lodge
Certificate of Excellence
Mountain Home, AR, United States
1 review
“Overall very good”
Reviewed 2 September 2013

The service was great. Bed covers need replacement as worn and bed was harder than normal, but the overall stay was OK. Breakfast was great with a lot of choices. Lobby clean and hotel staff helpful. Location very near where we wanted to be.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Bill D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Margaret C, General Manager at Best Western Stateline Lodge, responded to this review, 5 September 2013
Thank you for reviewing your recent stay at our hotel. We gain insightful knowledge from our reviews and appreciate your taking the time to complete it.

We hope you consider us for future stays when you are in our area.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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115 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Houston, United States
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 26 August 2013

Great place and great value. Very convenient to town, right on the edge of the Ozarks and really pretty place. Free shuttle to Cherokee casino. Very clean and well-kept. Friendly staff and all the necessary amenities available. We go back there several times a year and have never had a complaint. Recommend this hotel highly to anyone staying in the area.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Charlotte L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Margaret C, Manager at Best Western Stateline Lodge, responded to this review, 28 August 2013
We appreciate your taking the time to fill out the survey for our hotel. We apologize for any problems that arose during your stay and thank you for bringing them to our attention. We value your business and will utilize this information to improve the performance of our property. We hope you will consider us for your future travel needs in our area.

Again, thank you for filling our the survey card.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Monett, United States
2 reviews
Reviewed 6 August 2013

Breakfast had eggs, sausage, biscuits, gravy, waffles, cereal, cinnamon rolls. Saved our family of 4 a large breakfast bill. Room was comfortable, shower had great pressure and large shower head. Very nice.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Dawn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Margaret C, General Manager at Best Western Stateline Lodge, responded to this review, 14 August 2013
Thank you for your recent stay with us. We are glad you enjoyed your time in our hotel and hope we will have the chance to accomodate you again in the future.

With Appreciation,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Davenport, Oklahoma
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 July 2013

Stayed at tis Best Western and had a really great stay. Nice folks at front desk. Enjoyed the stay. And will return again and again. Thanks Best Western .My wife and 2 grand children also enjoyed there stay. Nice clean pool.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank papacall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Margaret C, General Manager at Best Western Stateline Lodge, responded to this review, 14 August 2013
We are happy you enjoyed your recent stay with us. We appreciate your business and look forward to serving your future hotel needs in our area. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Springfield, Illinois
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 July 2013

The room was nice. I liked the bed and the amenities, but the walls and drapes still reeked of smoke, although this was a non-smoking room. The bathroom needed to be cleaner. It did not smell the way a clean bathroom smells (I am being nice). When I checked out, the woman at the desk kept me standing there five minutes while she chatted on the phone about personal business, not with a customer. I had already paid- all I needed was a copy of my receipt! Terrible service. Then a phantom $9.68 charge appeared on my credit card account two days after I had checked out. What the heck kind of garbage were they trying to pull? The charge was denied and removed from my credit card. That really put me off of this place.

  • Stayed June 2013, travelled on business
    • Value
    • Location
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Helpful?
Thank Dean S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tulsa, Oklahoma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 June 2013

nice thurs fri stay...clean room nice bed clean recieved by young blond woman who i assume was manager my wife was the one who noticed that she appeared to be there EVERY TIME we came and went? bubbly very personable and effecient but whatever time we were comeing or going from casino, it seemed see was working? as nice as she was..she looked tired. mananagement? owners? dont LOSE this one!

Room Tip: hope they dont change or lose staff
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank rubuwuchumarash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Stateline Lodge

Property: Best Western Stateline Lodge
Address: 273 S Highway 59, West Siloam Springs, OK 74964-5004
Phone Number:
Region: United States > Oklahoma > West Siloam Springs
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in West Siloam Springs
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Stateline Lodge 2.5*
Number of rooms: 50
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