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Best Western Plus Brunswick Bath
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Reviews (453)
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All reviewsbrunswick baththe salt water poolwafflesnice hotelwooded areabreakfast was excellentswim meetindoor poolroom was cleanstay there againfree breakfastquiet locationwaffle makerthe staff was friendly and helpfulfirst flooreasy accessfresh fruit
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Reviewed 27 July 2013

We were searching by price on a rainy night and picked this because it was cheaper than others in the area. What a surprise! The hotel had obviously been redone recently and the room was huge. The bathroom was the nicest I've seen in a long, long time. It came with a free breakfast- scrambled eggs, bacon plus the usual cereals and waffle maker- and the staff couldn't have been more helpful.
We'll definitely stay here again!

Room Tip: Obviously get a room away from an elevator and vending machines. Our room wasn't the quietest.
  • Stayed: July 2013, travelled with family
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Thank RoyM1336
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc W, Asst. General Manager at Best Western Plus Brunswick Bath, responded to this reviewResponded 14 August 2013

Thank You RoyM1336 for your review of the BEST WESTERN PLUS Brunswick Bath. Our great rates make us the perfect choice for lodging when traveling through Brunswick, especially when we toss in free hot breakfast! I will pass along to all the staff here your kind words and hope to see you soon!

Thank You!

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Reviewed 24 July 2013

We stayed there one night on our trip back home as we could not find a room in Portland Me. Although price was a bit high. I was real impressed with the room ,We a had a suite with a queen bed was very clean and comfortable...

  • Stayed: July 2013, travelled as a couple
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Thank Cdn64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc W, Asst. General Manager at Best Western Plus Brunswick Bath, responded to this reviewResponded 14 August 2013

Thank You for your recent review! I am glad you enjoyed you stay at the BEST WESTERN PLUS Brunswick Bath, and next you travel through Brunswick from Canada be sure to give us a call!

Thank You!

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Reviewed 24 July 2013

The hotel was very well kept. The rooms were nice and included a frig and microwave. Adequate amount of retaurants close by as well as a Wal Mart. Would definetly stay here again. Easy interstate access.

  • Stayed: July 2013, travelled with family
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Review collected in partnership with Best Western
Thank Quinn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc W, Asst. General Manager at Best Western Plus Brunswick Bath, responded to this reviewResponded 14 August 2013

Thank You Quinn K for your review. Some amenities that we take for granted at the BEST WESTERN PLUS Brunswick Bath are not basic at other properties. Our guests love that each room has a mini fridge, microwave, and Keurig coffee maker.

Thank You!

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A TripAdvisor Member
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Reviewed 23 July 2013

Most of the reviews are correct. Older hotel, quiet location and very busy because of price and good Tripadvisor rating. Bit worn, staff was polite but no effort to sort out problems. Despite booking 6 months ahead with 2 requests, away from elevator and vending machines, you guessed it, we got a room beside both. Offered option of 1st floor rooms, but then they checked and hadn't been cleaned. Staffer actually called the earlier person to tell them to get back to work to sort out. Never mind. Later in the night when I waited to talk to staffer, another guest on 3rd floor was grilling the clerk about the beds and she was assuring guest that "all the mattresses were new" and had been changed a month ago. I didn't probe what that meant. Room turned out OK, but housekeeping poor. Forgot toilet paper, room not cleaned one day after we were wokened up by cleaning staff at 9 am. No "Do Not Disturb" sign so I don't fault her, but her English was poor so she didn't understand when I asked to come back later. When I mentioned to the night clerk as we came back from beach day, zero reaction or offer to clean the room, do something. Shrug. We did get fresh towels eventually. Most days beds made and towels there, but empty cups, missing shampoo or toilet paper not replaced. They either busy or sloppy. I mentioned to various staffers about things, but no sign of a manager and clearly no one passes info or comments along for follow-up. Having one staffer working nights, you can see they're pretty busy. Ditto with lunch staff - one person running around trying to keep up, so it must be tough and I did think they were trying to do their best, Pool was tiny and a bit dark, breakfast was basic but OK, room was pretty spacious though the bathroom door didn't close. You were getting a good room at an affordable rate so you can see people made the calculation that they'd put up with some issues as overall they got a pretty good deal. I think maybe managers might try a bit harder beyond just dining out on a steady stream of Tripadvisor bookings. Despite all this, the room was fine, price was right and it was quiet - there was nothing too annoying or stupid to merit a room change or a meltdown, but most hotels would have made more of an effort or had some basic customer service levels to deal with my complaints.

  • Stayed: June 2013, travelled with family
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Review collected in partnership with Best Western
2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc W, Asst. General Manager at Best Western Plus Brunswick Bath, responded to this reviewResponded 14 August 2013

Thank you for taking the time to write a review for the BEST WESTERN PLUS Brunswick Bath. As you can see from other previous comments we were having some internal problems with housekeeping. These problems have since been fixed and all housekeeping have undergone or retaken their training, to hopefully stop any problems from occurring again. I am sorry that there were a lot of little things, even if they weren't enough for a meltdown on your end they are enough on my end to look into who was suppose to clean your room and why it wasn't cleaned properly. breakfast is always changing and we encourage feedback from our guests on how we can improve their most important meal of the day. Again, I am sorry our problem had to affect your stay and hope should you return to Brunswick you think of the BEST WESTERN PLUS Brunswick Bath.

Thank You for your detailed response!

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Reviewed 22 July 2013

We were travelling for the first time with a dog, and so were seeking a place friendly to them. This was a great option. The price was good, they had a decent indoor pool, and offered a complimentary buffet breakfast. Standard room, clean and plenty big enough. There was also a door out the back to our own patio with a table, and lawn! Great location in Cook's Corner near movie theater and plenty of dining.

  • Stayed: July 2013, travelled with family
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1  Thank J W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc W, Asst. General Manager at Best Western Plus Brunswick Bath, responded to this reviewResponded 14 August 2013

Thank You for your review J W. Traveling with your pets can be stressful, especially when less and less hotels are willing to accommodate them. Our designated pet friendly rooms come with that back deck to make it easier for you to take your pet outside. And with an indoor salt water pool and included breakfast, kind of hard to pass up.

Thank You again for your review!

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