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“Great hotel for the price”

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BEST WESTERN PLUS Brunswick Bath
Ranked #2 of 11 Hotels in Brunswick
Certificate of Excellence
Monticello
1 review
“Great hotel for the price”
4 of 5 bubbles Reviewed 9 August 2014

Though the 1 room (we had 2 rooms) was not ready, they were very accommodating and immediately informed us when the room was ready. The rooms were clean and the price was right. The breakfast was excellent though there were not enough table for their guests, we ended waiting until some guests are done. The location was very convenient to restaurants and malls and the interstate and easy access to the nearby beaches and they have a pool incase the kids wants to swim again.. Its a great place to stay and the staffs are friendly and helpful. Would stay there again

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Corazon A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review, 15 August 2014
Dear Corazon A.,

Thank you so much for your wonderful review of our hotel! We are glad you enjoyed your stay and we will certainly hope to see you on your next trip to Brunswick!

Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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368 reviews from our community

Traveller rating
    167
    126
    41
    21
    13
See reviews for
137
138
13
40
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Nijmegen, The Netherlands
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 7 August 2014 via mobile

The hotel had a good location, just a bit away from all the main roads and fast food restaurants. Makes it quiet.

Our room was very clean, had a nice coffee machine and a nice big bed. Everything in the hotel looked quite new and in a good condition.

The public laundry room has enough dryers and washers that work fine.
The gym is small but sufficient. The swimming pool in indoors which makes it a bit too hot in the room for our liking.

Breakfast has enough variety: eggs and sausages, fruit, yogurts and cereals. The breakfast room can get a bit crowded, and eating from plastic plates is no joy but otherwise this breakfast makes for a good start of the day.

All in all this hotel is pleasure to stay in and good value for money.

Stayed August 2014, travelled as a couple
Helpful?
Thank broset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review, 8 August 2014
Dear broset,

Thank you so much for your comments regarding your recent stay in our Brunswick hotel. We are pleased that you enjoyed yourselves. We hope to see you again on your next trip to the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
3 of 5 bubbles Reviewed 6 August 2014 via mobile

We stayed here 3 years ago and it wasn't properly cleaned back then either. We thought, based on a lot of good reviews, they must've shaped up so we tried it again. It's also much more affordable than other places we looked at. Upon first glance the room seemed clean, but upon further inspection there were many dirty items noticed throughout room. My list of negatives from our stay:

-they needed to check if room was ready even though we arrived at 4:00 (check in is 3:00)
-microwave not cleaned (seeds from perhaps a bagel in there)
-empty water bottle under one bed and rice, corn flake and hair under the other (it was obvious they don't lift the bed skirts to clean/vacuum, which means bed skirts aren't changed between guests)
-one bedspread had what looked like a blood stain on it, hopefully it was coffee. Luckily cleaning lady was in hallway so I got a new one quickly
-we also needed to replace some stained pillowcases
-tub not scrubbed
-tissue box only had about 3-4 tissues in it, ran out first night
-toilet paper really cheap/thin; we went out to CVS to buy our own
-dirty desk chair
-ran out of waffle batter at breakfast and they didn't have more to refill
-sticky table at breakfast
-someone tried to reach me at hotel and was put on hold for 5 minutes while waiting to be transferred to my room, said person who answer was rude
-overall customer service was average to poor
-pool looked cloudy

I'm not looking for anything fancy. All I ask for is a clean, comfortable room. I'm not spending time in the hotel other than to shower and sleep. So, it's very disappointing when just the basic needs aren't met.

The reason this is 3 of 5 and not 2 is that it's affordable and convenient. The breakfast was fair, waffles are a hit with the kids (if you get there early), but another waffle iron would be great as there is just one and each waffle takes 2.6 minutes. Long lines.

Stayed August 2014
Helpful?
Thank Jennifer W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review, 8 August 2014
Dear Jennifer W.,

Thank you for taking time out of your schedule to write this review about your recent stay at our hotel! We value your feedback and will use it further train our staff. It is vital to know the negatives as well as the positives, that is how we make ourselves better. I'm sorry that we did not meet your expectations. Thank you very much for giving us another try. We hope to see you again!
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Riverview, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 5 August 2014

We arrived late and were very tired but thought we would never arrive at hotel- is a hike from the 95. Were greeted by an unprofessionally dressed, distracted young woman who kept us waiting to check us in. Hotel was expensive, but room decor was very dated and no coffee provided with coffee maker. Breakfast had few healthy options and breakfast room wasn't very clean.We plan to look elsewhere the next time we need to stop over on our way to Boston. We expected more from a Best Western.

Room Tip: Keep driving.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank DNPIpes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review, 8 August 2014
Dear DNPIpes,

Thank you very much for your review of your recent stay at the BEST WESTERN PLUS Brunswick! We appreciate the feedback you have given us. Please know that your comments will be reviewed by all staff so that we can better our service and products. I'm sorry that your stay did not meet your expectations. Training is always on going and all the comments we receive are very valuable to that training process. Thank you again for your review. We are glad you stayed with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Willis, Texas, United States
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 August 2014

the hotel and rooms are very nice. a little pricey. the room was clean it had a nice whirlpool tub. The bed was nice need better pillows. The breakfast was very good. Fresh hot food the staff was right there if you needed anything. my wife and I will be staying here again.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Judy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review, 4 August 2014
Judy S.,

Thank you so much for your recent review of our hotel! We know your time is valuable and we appreciate the feedback! We will look forward to your next stay here! Thanks again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 28 July 2014

Registration was fast and accurate. Breakfast was good and accessible. Room and bed were comfortable. Parking was adequate. Staff was very nice. Air conditionning was excellent. Small fridge was very cold and big enough.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Andre D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review, 30 July 2014
Dear Andre D.,

Thank you so much for this review! We appreciate your comments and hope to see you again the next time you are in Brunswick!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shelburne, United States
2 reviews
2 of 5 bubbles Reviewed 28 July 2014

The building is a little long in the tooth and cosmetic changes didn't make a lot of difference. Fitness room was a joke: 3 machine, 2 didn't work and the 3rd barely did. Breakfast pretty mediocre with bad coffee.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Cynthia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review, 30 July 2014
Dear Cynthia M.,

Thank you for taking the time to write this review about your recent stay. I apologize that we did not meet your expectations. We are working on fixing the fitness equipment. We value your feedback! Thanks again and we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Brunswick Bath

Property: BEST WESTERN PLUS Brunswick Bath
Address: 71 Gurnet Rd, Route 24, Brunswick, ME 04011-9328 (Formerly Parkwood Inn)
Phone Number:
Region: United States > Maine > Mid Coast Maine > Brunswick
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Brunswick
#3 Family Hotel in Brunswick
#4 Romantic Hotel in Brunswick
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN PLUS Brunswick Bath 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
Mid Coast Maine is the home of the newly remodeled Best Western Plus Brunswick Bath formerly, The Parkwood Inn. The hotel, known to locals and visitors as "The Crown Jewel of Brunswick, Maine" offers updated and cozy accommodations.Experiencing spring and summertime in mid- coast Maine is a pure delight. There are plenty of walking, hiking and biking opportunities in the Bath and Brunswick area including the Androscoggin Bike and Walk Path and the Androscoggin Riverwalk. The Best Western Plus Brunswick Bath is surrounded by the secluded ocean peninsulas of Bailey and Orr's Islands; the beautiful state parks at Popham Beach, Wolf's Neck and Reid, plus Hermit Island; and the rich shipbuilding history of Bath. We are minutes away from Brunswick Executive Landing and the prestigious Bowdoin College, and a just short drive to world-class shopping in Freeport including L.L. Bean.In the mood for some golf? Check out Mere Creek Golf Course, the Brunswick Golf Club, Highland Green Golf Club, Bath Country Club and more all located within a short drive of our hotel!Enjoy our free continental breakfast with gluten free options! Come and relax in our comfortable guest rooms that feature convenient refrigerators, microwaves and Keurig coffee makers! Featuring romantic getaway rooms, as well as family, business and executive accommodations, The Best Western Plus Brunswick Bath stands out as a quality place to stay in Maine. ... more   less 
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Also Known As:
Parkwood Hotel Brunswick
BEST WESTERN PLUS Brunswick Bath Maine

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