We visited this preserved railway today and were greeted like long lost friends. Everyone was so friendly and eager to explain the operation of the railway. We spend a very instructive half hour in the signal box with the signal man who was only too happy to answer our questions and explain the operation of the box. The shop and platform staff were more than happy to stop and chat.
Whilst this may not be the biggest preservered railway operation, it is certainly the friendliest. Some of the bigger concerns could learn a lot from the LWR's approach to customer service.
Would we visit again? Yes definitely. Thabks to all concerned for a great day out. Oh, excellent value for money as well.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.