We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very nice, friendly hotel for the money.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hilton Garden Inn Freeport Downtown
Ranked #2 of 11 Hotels in Freeport
Certificate of Excellence
GreenLeadersBronze level
Reviewed 20 February 2013

Very nice hotel with very helpful/friendly staff and nice amenities. Only issue is having passing train whistles waking us at night ... but the room was very nice (especially for the price) and the staff members were terrific.

  • Stayed: February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kevin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIFreeport1, Guest Service Supervisor at Hilton Garden Inn Freeport Downtown, responded to this reviewResponded 6 March 2013

Thank you so much for staying with us at the Hilton Garden Inn Downtown Freeport! We greatly appreciate your kind comments about our staff members and thank you for taking the time to share your recent experience! I am so sorry the train was a bother to you during your recent visit with us. Just recently, Freeport has passed a quiet zone so that the train can no longer sound its whistle, and this will take effect in just a few months! In the future though, we do have rooms on the front side of the building that do not face the train tracks and would be less noisy for you. We can definitely assign you to one of those if you find yourself in Freeport again. We hope to see you soon!

Kaitlin Roderigue
Guest Service Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,083)
There are newer reviews for Hilton Garden Inn Freeport Downtown
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

838 - 844 of 1,083 reviews

Reviewed 18 February 2013

My wife and I spent one night in this hotel while spending an extended weekend in Maine. This is not an expensive hotel but it was clean and the staff was very friendly despite our very late arrival (1:30am).

The biggest advantage of this hotel is it's location. It is close to all of the shopping on Freeport's main street and within walking distance of LL Bean. We much prefer to stay in B&B's but this is a good alternative for a quick night or two.

  • Stayed: October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ChinaDuo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIFreeport1, Guest Service Supervisor at Hilton Garden Inn Freeport Downtown, responded to this reviewResponded 6 March 2013

Thank you so much for taking the time for share your comments about your stay here at the Hilton Garden Inn Downtown Freeport! We appreciate your positive comments about our staff and we are pleased that you were satisfied with our services! Thank you for choosing to stay with us, and we look forward to seeing you again soon!

Kaitlin Roderigue
Guest Service Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2013

I've stayed here many times and have never had a bad experience. That said, it's certainly not the nicest hotel in town. The rooms are clean, but could afford some updated decor. The staff is friendly and welcoming. The wifi is free and fast and there is a decent breakfast available each morning. Some coworkers found the beds to be very uncomfortable, but I didn't have the same experience. Either way, you can't beat the location! Walking distance to the main shopping area of Freeport.

  • Stayed: February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ladyedmonds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIFreeport1, Guest Service Supervisor at Hilton Garden Inn Freeport Downtown, responded to this reviewResponded 27 February 2013

Thank you for taking the time to share your recent experience here at the Hilton Garden Inn Downtown Freeport! We appreciate your loyalty in choosing to stay with us! We agree with regard to some updates being needed & we are very excited to share that we have started renovating our lobby with a brand new décor and soon to come is new carpeting & furniture throughout the Garden Grille & Bar by the end of the year! In the next month, we will be installing new guest room carpet in all guest rooms, as well as, sofa beds (in those rooms that have them), and some other exciting touches. I hope that you will be back to enjoy these new updates! I want to thank you again for staying with us, and we hope to have you as our guest again soon!

Kaitlin Roderigue
Guest Service Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2013

Staff was very friendly and responsive. Dinner service was great but the kitchen was painfully slow. Rooms and lobby were clean and nice. Workout machines could use a tune up and temperature control in there was not working.

Stayed: February 2013, travelled with friends
Thank Tina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIFreeport1, Guest Service Supervisor at Hilton Garden Inn Freeport Downtown, responded to this reviewResponded 20 February 2013

Thank you for staying here at the Hilton Garden Inn Downtown Freeport and thank you for taking the time to share your recent experience. We greatly appreciate your feedback and suggestions as we are always looking for ways to better our guests’ experiences! I have passed your comments and suggestions onto our team to be addressed. Thank you again for staying here, and we look forward to having you as our guest in the future!

Kaitlin Roderigue
Guest Service Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2013

The Hilton Garden Inn in Freeport is within walking distance to all the attractions in Freeport. It is comfortable, inviting and cozy. We had a delicious room service meal, and 2 delicious breakfasts. Free coffee all day at the event we were attending. Great hotel!

  • Stayed: February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jackie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIFreeport1, Guest Service Supervisor at Hilton Garden Inn Freeport Downtown, responded to this reviewResponded 20 February 2013

Thank you so much for taking the time to share your recent experience here at the Hilton Garden Inn Downtown Freeport! We appreciate your positive comments regarding our restaurant, The Garden Grille & Bar, and your kind words about the hotel! Thank you again for choosing to stay with us, and we look forward to having you as our guest in the future!

Kaitlin Roderigue
Guest Service Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2013

Stayed this past weekend with our two young boys. Room was spacious and very clean. Reception was helpful and accomodating. Location is within a 5 minute walk to any of the Outlets or restaurants in town. My boys loved the swimming pool and hot tub and free afternoon cookies. Husband and I loved the inroom coffee and lobby coffee service: )
After leaving, we realized that we had lost a pricey electronic item and called the hotel as we were driving home. The front desk tracked it down while we were on hold and had it waiting when we swung back to pick it up. Thanks to housekeeping for finding it!
Highly recommended for any sort of Freeport visit.

Room Tip: Note: The hotel is on the train tracks (maybe 15-20 feet from our window to the tracks). This was a...
  • Stayed: January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Elsiedog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIFreeport1, General Manager at Hilton Garden Inn Freeport Downtown, responded to this reviewResponded 28 January 2013

Thank you for taking the time to share your wonderful comments and feedback about your recent stay with us at the Hilton Garden Inn Downtown Freeport! We appreciate your kind words and acknowledgement of our housekeeping and front desk staff. I have passed on your comments to our team! Thank you again to staying here with us, we look forward to seeing you again soon!

Kaitlin Roderigue
Guest Service Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2013

We spent a night at the Hilton Garden Inn this past weekend, and had a great time. Our room was very clean and spacious. The kids loved the pool (despite the fact that it's a little small). And the staff was gracious and accommodating. Perfect location just down the hill from L.L. Bean and the outlets. Please note--it is VERY close to the railroad tracks, but we didn't mind that at all. Our sons enjoyed watching the Downeaster go by--which it did at a very slow and quiet pace. Family members recently moved to the area, and we'd definitely consider staying here again.

Room Tip: Ask for a room opposite the train tracks if you're a light sleeper--but we enjoyed watching them...
  • Stayed: January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Cantabrig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIFreeport1, General Manager at Hilton Garden Inn Freeport Downtown, responded to this reviewResponded 28 January 2013

Thank you so much for choosing to stay here at the Hilton Garden Inn Downtown Freeport! We greatly appreciate your positive feedback and kind comments! I am happy that the noise from the Amtrak did not bother you during your stay, and that your sons actually enjoyed watching it pass by! In the spring time, the Amtrak will no longer be whistling their horn, as the town of Freeport has passed a “quit zone”. Thank you again for taking your time to share your experience with us. We look forward to seeing you again soon!

Kaitlin Roderigue
Guest Service Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Freeport hotels
0.2 mi away
Harraseeket Inn
Harraseeket Inn
#1 of 11 in Freeport
966 reviews
2.0 mi away
Holiday Inn Express Hotel & Suites Freeport
1.8 mi away
Quality Suites
Quality Suites
#9 of 11 in Freeport
322 reviews
Show Prices
Show Prices
Show Prices
1.2 mi away
Hampton Inn Freeport/Brunswick
3.9 mi away
Best Western Freeport Inn
Best Western Freeport Inn
#8 of 11 in Freeport
452 reviews
3.6 mi away
Casco Bay Inn
Casco Bay Inn
#3 of 11 in Freeport
393 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Freeport Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Freeport Downtown

Address: 5 Park St, Freeport, ME 04032-1533
Phone Number:
Region: United States > Maine > Freeport
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Freeport
#2 Family Hotel in Freeport
#2 Green Hotel in Freeport
#2 Romantic Hotel in Freeport
Price Range: £111 - £216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Freeport Downtown 3*
Number of rooms: 99
Official Description (provided by the hotel):
Park once, walk everywhere! Discover the Hilton Garden Inn nestled in the heart of Freeport village just two blocks down the hill from L.L.Bean®. Shop ‘til you drop at over 150 up-scale outlets and restaurants, most within walking distance. Unwind with a dip in the pool or hot tub. Enjoy a cocktail in our Pavilion Lounge then sit down to a scrumptious meal prepared by one of our talented chefs in the Great American Grill. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Booking.com, Hotels.com, Ebookers, 5viajes2012 S.L., Evoline ltd, HotelQuickly, Cancelon and getaroom.com so you can book your Hilton Garden Inn Freeport Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Freeport Downtown Hotel Freeport
Hilton Freeport
Hilton Garden Inn Freeport Downtown Maine

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing