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“Staff was excellent” 4 of 5 bubbles
Review of Hampton Inn Freeport/Brunswick

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Hampton Inn Freeport/Brunswick
Ranked #4 of 11 Hotels in Freeport
Certificate of Excellence
Upper Sandusky, Ohio
Level Contributor
70 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Staff was excellent”
4 of 5 bubbles Reviewed 15 June 2013

We stayed her 2 nights early June,and had been here before in aug.of 2011 .this is a very nice Hampton inn.and I will definitely stay here again.we stayed on the first floor in a king/handicap room.very clean and just a few blocks from downtown,probably too far for most to walk ,but Freeport has plenty of public parking.the staff was sure to let us know to be sure to have some fresh baked cookies and the breakfast was very good.this is an excellent example of a Hampton inn.

  • Stayed June 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jeff H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPWMFP, General Manager at Hampton Inn Freeport/Brunswick, responded to this review, 5 July 2013
Hello and thanks for your repeat business! We do appreciate your comments and sincerely hope to see you again soon. Until then, Happy Travels! Angela D'Amours, GM, Hampton Inn Freeport
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577 reviews from our community

Traveller rating
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    75
    22
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Turkish first
  • Any
English first
Halifax
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 4 June 2013

I was recently in the area to do some shopping with a friend. I booked this hotel based on the ratings I had seen here on Trip Advisor.
So happy I listened to the people! What a great selection this was. The staff were impeccable. We arrived in around 10am(as we'd been driving) decided to check on the off chance we could get checked in early. Normal check in is...3pm i am pretty sure.
Anyway the agent was able to get us right in. We were impressed off the bat.
Any questions they were eager to help us out. One evening we were headed out across the street for dinner and asked if perhaps they'd had a complimentary umbrella we could borrow. They didnt. But management went as far as checking their own personal car to see if they could help us out. We appreciated the gesture for sure.
There were warm cookies at the front desk each evening, the continental breakfast had lots of options to choose from. There was coffee and tea available throughout the day.
The rooms were clean, spacious & well decorated .
One thing that my friend and I both mentioned was the fact that we both slept very well during our stay. For me I tend to wake through out the night and toss and turn alot in Hotel beds. This bed was comfy and the pillows were nice and fluffy. I slept great!
The wifi service was fantastic. Probably the best Ive seen in a hotel really. No issues with it at all.
We had no complaints!
The only complaint we had was the weather! It rained the entire time we were there until the day we left for home. It was gorgeous.. Hehe.
If ever in the area again--- I wouldn't think twice about Re visiting this fabulous Hotel.
Well done staff!!!

Room Tip: Only 3 floors to choose from. We stayed on the 3rd and it was very quiet during our stay.
See more room tips
  • Stayed May 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tanya L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPWMFP, General Manager at Hampton Inn Freeport/Brunswick, responded to this review, 5 June 2013
Hello from Maine, where we say "If you don't like the weather, wait a bit, it will change". Unfortunately, it took quite some time to change over during your visit! From the bottom of our Hampton hearts, THANK YOU for the wonderful review. We are honored you stayed with us, and shared your experience here on Trip Advisor! We hope to see you again, and perhaps the weather will cooperate on your next visit. Happy Travels, Angela D'Amours, General Manager, Hampton Inn, Freeport, ME
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Chandler, United States
1 review
5 of 5 bubbles Reviewed 3 June 2013

This is the fifth time that I have stayed at this particular Hampton Inn. It is not the most posh hotel I have ever stayed at, but it has always provided a solid experience. The staff is always friendly, saying hello as I leave and return. It is great to be at a hotel where you do not get nickel and dimed to death with paying for the Internet. Overall, I really have no complaints with the stays that I have had at this hotel

  • Stayed May 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Adam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPWMFP, General Manager at Hampton Inn Freeport/Brunswick, responded to this review, 5 June 2013
From our team here in Freeport, thanks for giving us a great review! Your comments have been shared with the team, and we truly appreciate your business and the faith you have put in us. We look forward to visit #6! Happy Travels, Angela D'Amours, General Manager, Hampton Inn, Freeport, ME
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dalhousie, NB, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 May 2013

I really like this place, exceptional services, very good communication and well organized people. I am a bus tour organizer, and it is my third time booking approx. 20 rooms every time, and my passengers where very pleased with this hotel. They have good hot and cold breakfast included in the price.

  • Stayed May 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank scubaphotoguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPWMFP, General Manager at Hampton Inn Freeport/Brunswick, responded to this review, 5 June 2013
Hello from your friends in Freeport! THANK YOU, THANK YOU, THANK YOU for the five bubble review! We always have fun with your group, and we certainly hope to see you and your group again this coming fall. Until then, Happy Travels! Angela D'Amours, General Manager, Hampton Inn, Freeport, ME
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
5 of 5 bubbles Reviewed 15 May 2013

The room was clean and comfortable. The refrigerator in the room and the microwave was nice to have. I would highly recommend this hotel if you have to stay for business or pleasure. It is close to Portland and is just outside the heart of Freeport.

  • Stayed May 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPWMFP, General Manager at Hampton Inn Freeport/Brunswick, responded to this review, 5 June 2013
Hello from Freeport! We realize you have many lodging options when you stay in Freeport, and the surrounding area, and are very thankful you chose to stay with us! THANKS for sharing your experience on Trip Advisor, and we sincerely hope to see you again soon. Happy Travels, Angela D'Amours, General Manager, Hampton Inn, Freeport, ME
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ormond Beach, Florida
Level Contributor
274 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
3 of 5 bubbles Reviewed 12 May 2013

it's fine but it's exactly on the edge of why I usually try to avoid Hampton Inn's unless they are new or newly renovated. it needs a major makeover. It's just a little bit on the shabby side. The staff was nice.

My room was fine but worn looking and with pretty inadequate lighting. And if you ever want to see what you'll look like in ten years, stay here. the bathroom lighting is poor. I thought my room was actually pretty clean until I got in the shower and found a large hairball on the shower wall which clearly wasn't mine. YUCK.

The location is decent but not really a good location for walking Freeport. It's just good cuz it's right off the highway.

if they re-do this place, I will stay here again. if not,, then no.

  • Stayed May 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank bonsai35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPWMFP, General Manager at Hampton Inn Freeport/Brunswick, responded to this review, 20 May 2013
Hello from Freeport, ME. I am sorry to hear of your experience at the hotel, and apologize for the state of your room. I would like an opportunity to speak with you concerning this, so if you have a chance to contact me at the hotel, I would appreciate it. Regarding your question about renovations, we are planning some for later on this year. I sincerely hope this incident does not prevent you from visiting us, or another Hampton, in the future. Yours In Hospitality, Angela D'Amours, General Manager, Hampton Inn, Freeport, ME
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fairfield, Connecticut
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 11 May 2013

We were in the area for just 1 night and the Hampton Inn was recommended. Very nice place to stay - great price as well. Very clean hotel and very courteous staff. Allowed us to check in early. Close to Freeport shops and restaurants.

  • Stayed May 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Jon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPWMFP, General Manager at Hampton Inn Freeport/Brunswick, responded to this review, 20 May 2013
Hello from Freeport! Please thank the person who made the recommendation about us, and thank you for staying and posting your experience here on Trip Advisor! We appreciate the feedback, and hope to host you again in the future. Happy Travels, Angela D'Amours, General Manager, Hampton Inn, Freeport, ME
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Freeport/Brunswick

Property: Hampton Inn Freeport/Brunswick
Address: 194 Lower Main St, Freeport, ME 04032-1001
Phone Number:
Region: United States > Maine > Freeport
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Freeport
#4 Family Hotel in Freeport
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Freeport/Brunswick 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
feel at home at the Hampton Inn Freeport/Brunswick hotelHave a comfortable and relaxing stay at Hampton Inn Freeport/Brunswick, our Freeport, Maine hotel. Unwind in welcoming bars and inviting restaurants. Enjoy the great outdoors with a mountain hike or cross country ski adventure. Walk through gorgeous forests, relax on beautiful beaches and enjoy ocean cruises just minutes from this Freeport/Brunswick hotel. Spend an afternoon shopping in some of the 120 outlet stores near the hotel. Visit L.L. Bean's Outdoor Discovery School and learn biking, kayaking, archery and fly fishing skills. Our complimentary shuttle service can get you to and from the Freeport Train Station to connect to the Amtrak Downeaster, which is located one mile from the hotel. We also make scheduled stops to downtown Freeport daily.Unwind and feel at home at our Freeport, Maine hotel in a comfortable guest room with thoughtful amenities. Relax on a clean and fresh Hampton bed® and stay entertained with a range of premium TV channels and free high-speed internet access. Start your day with Hampton’s free hot breakfast before heading off for a day’s business or sightseeing. Keep in shape during your stay in the indoor pool, and rejuvenate with a workout in the fitness center. Four versatile meeting rooms accommodate board meetings for ten or receptions for up to 100 attendees. ... more   less 
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Also Known As:
Hampton Inn Freeport/Brunswick Hotel Freeport
Freeport Hampton Inn
Hampton Inn Freeport/Brunswick Maine

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