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“Hampton Freeport”

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Hampton Inn Freeport/Brunswick
Ranked #4 of 11 Hotels in Freeport
Certificate of Excellence
Reviewed 12 November 2013

Nice quiet location, great staff, convenient to Freeport, Yarmouth, etc. Brochures available for tourist attractions. Staff very friendly and helpful. This was my 2nd stay for business and I would not hesitate to stay again, for business or leisure.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Hampton
Thank Michelle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPWMFP, General Manager at Hampton Inn Freeport/Brunswick, responded to this reviewResponded 13 November 2013

Michelle H,

I and our staff greatly appreciate your continued loyalty to our property and to the Hampton brand. Our repeat guests certainly mean a lot to us.

I’m pleased that our location and accommodations have met both your leisure and business needs. We look forward to the next time that we can be your host.

Best regards,

Chris Barstow
General Manager

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478 - 484 of 680 reviews

Reviewed 11 November 2013 via mobile

Hampton Inns in general have become more desirable of late because of significant upgrades in the quality of bedding, which after all is the most fundamental part of any hotel stay.
There is good soundproofing between rooms, and staff are pleasant and helpful. This location is not really within easy walking distance to the main shopping area but quite close by car. Breakfast quality is rather below average.
Overall, a pleasant place to stay.

Stayed: November 2013, travelled solo
Thank GrandVoyager2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPWMFP, General Manager at Hampton Inn Freeport/Brunswick, responded to this reviewResponded 13 November 2013

Grandvoyager2012,

I am delighted that you chose us for your recent visit to Freeport and appreciate your loyalty to the Hampton Inn brand. We and fellow properties in our brand continuously strive to provide quality, comfort and consistency. Judging from your feedback overall, it appears that we met your expectations in that regard.

Should you stay with us in the future, you will be happy to know that we offer a complimentary shuttle in concert with our sister property, the Hilton Garden Inn. We would be pleased to provide that to you upon a future visit.

Also, you will be pleased to hear that the Hampton brand, including our hotel, is currently initiating improvements to our On The House Hot Breakfast. As you travel to our sister properties in the future, you will hopefully discover and enjoy this improvement as well.

Your perspective and patronage is genuinely appreciated. We look forward to your next visit with us in mid coast Maine.

Best regards,

Chris Barstow
General Manager

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Reviewed 7 November 2013

We only stayed at this hotel for 1 night after a long day of shopping! It was easy to find - only a short drive from the outlet stores (which were fantastic). Our room was very basic and clean. The internet connection was good enough to catch up on email etc. The bathroom was very clean with and the shower had good water pressure. Staff members were very friendly. Overall - great service, great experience.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Hampton
Thank Rachel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPWMFP, General Manager at Hampton Inn Freeport/Brunswick, responded to this reviewResponded 8 November 2013

Rachel G.,

It sounds like you had a wonderful visit to Freeport and enjoyed all that our community has to offer. I appreciate that you chose us to be your host while visiting.

We certainly are grateful that we met your expectations regarding accommodations and service. I wil also be sure to take your individual category ratings into consideration for future operational improvements.

Many thanks again for your patronage and for sharing your perspective.

Best regards,

Chris Barstow
General Manager

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Reviewed 6 November 2013

During a business trip we needed to stay in a central location in Maine. Freeport was our choice and thankfully there was a Hampton Inn. At the end of a long day, the start of the next long day the in between stay at the Freeport Hampton Inn allowed me to rest & relax. A plus it is located very close to downtown Freeport so food and shopping (if you want) is very close.

  • Stayed: October 2013, travelled on business
    • Value
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Review collected in partnership with Hampton
Thank Kally A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPWMFP, General Manager at Hampton Inn Freeport/Brunswick, responded to this reviewResponded 8 November 2013

Kally,

It is wonderful when our guest feel they received comfort and rest during their stay with us. Especially when you are in the area on business and your work requires extensive travel I can certainly relate to the need to recharge, and am happy that we were able to meet that need.

Your loyalty to the Hampton brand and your visit to our property is greatly appreciated. Should your travels bring you back here for leisure purposes, we would certainly welcome the opportunity to host you in that regard also.

Best regards,

Chris Barstow
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2013

The hotel is located on Lower Main Street, less than a 5 minute drive from the centre of town. We checked-in at 9pm and were greeted by a very friendly front desk attendant. The hotel offers free breakfast, fitness room and a pool.

Our 2-queen bedroom was on the 3rd floor. The room was a decent size, with a fridge, microwave and flat screen tv. The beds seemed a little smaller than normal queen's, the decor somewhat outdated and the walls thin (you could see gaps in the front door seal), but all of this doesn't really matter when you're only spending enough time in your room to sleep!

The breakfast was tasty, with a wide selection (great coffee, waffle maker, fresh fruit, 2 hot options, cereal, baked goods, etc.) The attendant in the room was friendly and attentive.
There is a pizza restaurant across the street, however we drove to the microbrew pub, Gritty's, one night (2 minute drive) and ate in town on the second night.

Would we stay here again? Yes. With a little updating to the rooms, this hotel would be even more appealing.

  • Stayed: November 2013, travelled as a couple
    • Value
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Thank doucetja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPWMFP, General Manager at Hampton Inn Freeport/Brunswick, responded to this reviewResponded 8 November 2013

doucetja,

Thank you for allowing us to be your host during your recent visit to Freeport. Furthermore, I am pleased that you had a positive experience, and that you were willing to share the highlights of our property on Trip Advisor.

We strive to provide service that is indicative of Maine hospitality. It is good to know that you were properly welcomed by our front desk staff and that our breakfast attendants, Sue and Sarah, provided a quality start to the day.

As you may have read from some of my responses to previous posts, our property is in the planning stages of making improvements to our facility in the months ahead. I would agree with your assessment that modernization would assist in making the quality product that we strive to provide even better.

Thank you again for making us your hotel of choice in Freeport. It is my hope that you may visit us again, and that we will have renovation improvements in place during your next stay.

Best regards,

Chris Barstow
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2013

We greatly appreciate that we can expect a good experience staying at a Hampton Inn and our recent stay in Freeport totally lived up to our expectations. The room was very clean, staff very friendly and helpful and the complimentary breakfast offered many choices. Good job Hampton Inn!

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Stephanie I G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPWMFP, General Manager at Hampton Inn Freeport/Brunswick, responded to this reviewResponded 4 November 2013

Stephanie,

A perpetual goal in hospitality and with the Hampton brand is to delivery consistency throughout all aspects of our property. Judging by your comments, I am pleased that we were able to meet those expectations.

Many thanks for choosing us as your host during your visit to mid coast Maine and for sharing your perspective with regard to your stay. It is my hope that we may host you again in the future.

Best regards,

Chris Barstow
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2013

Rooms are tired and dark. Light bulbs must have been about 25 watts - hard to read in room. Carpet looked stained. Just needs to be refreshed - like the travelers who come to the hotel. Not what we expect of a Hampton Inn.

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Martin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPWMFP, General Manager at Hampton Inn Freeport/Brunswick, responded to this reviewResponded 4 November 2013

Martin M,

I appreciate your recent visit with us and for sharing your perspective concerning your stay.

At the Hampton Inn Freeport-Brunswick, we strive to provide the best in Maine hospitality, in the areas of accommodations, guest services and amenities. Though you did rate us high in our location and service categories, I regret that we did not meet your expectations concerning your guest room and for your visit overall.

You will be pleased to know that we will soon be embarking on renovations with the purpose of modernizing our property. In the coming weeks, we will be installing new corridor carpeting and wall decorating, which will complement our recently completed Perfect Mix lobby and breakfast area.

Further, we will be initiating plans in the months ahead to refresh our guest room accommodations. It is my hope that in the future, you will find our property to have met the expectation of what you personally expect for a lodging experience.

Thank you again for your feedback and patronage. It is genuinely appreciated.

Best regards,

Chris Barstow
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Freeport/Brunswick

Address: 194 Lower Main St, Freeport, ME 04032-1001
Phone Number:
Region: United States > Maine > Freeport
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Freeport
#4 Family Hotel in Freeport
Price Range: £65 - £173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Freeport/Brunswick 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
Have a comfortable and relaxing stay at Hampton Inn Freeport/Brunswick, in Freeport, Maine. Unwind in nearby welcoming bars and inviting restaurants. Enjoy the great outdoors with a mountain hike or cross country ski adventure. Walk through gorgeous forests, relax on beautiful beaches and enjoy ocean cruises just minutes from this Freeport hotel. Spend an afternoon shopping in some of the 120 outlet stores near the hotel. Visit L.L. Bean's Outdoor Discovery School and learn biking, kayaking, archery and fly fishing skills. Unwind and feel at home at our Freeport, Maine hotel in a comfortable guest room with thoughtful amenities. Relax on a clean and fresh Hampton bed® and stay entertained with a range of premium TV channels and free high-speed internet access. Start your day with Hampton’s free hot breakfast before heading off for a day’s business or sightseeing. Keep in shape during your stay in the indoor pool, and rejuvenate with a workout in the fitness center. ... more   less 
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Also Known As:
Hampton Inn Freeport/Brunswick Hotel Freeport
Freeport Hampton Inn
Hampton Inn Freeport/Brunswick Maine

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