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“Nice hotel, but a bi expensive”

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Hampton Inn Freeport/Brunswick
Ranked #4 of 11 Hotels in Freeport
Certificate of Excellence
Reviewed 13 July 2014

Hotel was quite nice, but the price was definitely higher than it should have been... The staff was very friendly and breakfast was ok, but not the best. Pool was also nice, nothing very special, but clean and our kids splashed around for a while :)

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Hampton
Thank Igor Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPWMFP, General Manager at Hampton Inn Freeport/Brunswick, responded to this reviewResponded 18 July 2014

Igor,

I appreciate your recent visit with us and for providing your feedback here on Trip Advisor, so that other guests may learn about our hotel.

We take pride in serving families that choose us for their lodging needs, and am glad that your family enjoyed their stay overall. Our pool is a great place for kids and adults alike, which I am happy you were able to utilize. I am also glad that you were able to enjoy our complimentary hot breakfast in the morning.

Concerning our pricing, I regret that you felt we did not provide value for the rate paid. As we look to establish our rates going forward, while remaining comparable to our other area hotels, we will be sure to take your feedback into consideration.

Many thanks again for your comments and patronage. It is my hope we may again be your host in the future.

Sincerely yours,

Chris Barstow
General Manager

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Reviews (635)
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372 - 378 of 635 reviews

Reviewed 7 July 2014

It was our first time in the freeport, me area and was initially hesitant to stay here due to less than comfortable stays at other Hampton Inns. But, chanced it and was one of the best stays we've experienced. Great and friendly service. Brett took care of us, we arrived one day late due to bad weather that cancelled our flight. The general manager there has a great crew, including himself. No doubts about staying here again.Clean and very close to attractions. If you are a hilton gold or platinum, a complimentary drink and snack is given as an amenity. Continental breakfast is provided and coffee and tea is available 24 hours in the lobby. Rooms have a coffee maker. microwave and a small refrigerator.

  • Stayed: July 2014, travelled with family
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1  Thank alank1101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPWMFP, General Manager at Hampton Inn Freeport/Brunswick, responded to this reviewResponded 8 July 2014

Thank you very much for your recent visit with us and your kind words in relation to your visit. I am more than pleased that we were able to provide a visit that met your expectations, and rebuilt your trust with our Hampton brand family.

In the hospitality industry, a hotel is only as good as its staff. As General Manager, I am extremely fortunate to have people who care about their work and the guests that they serve. It is great that you were able to experience our Maine hospitality during your visit to mid coast Maine.

It is also good to know that you found our breakfast and other amenities enjoyable, and our accommodations to be comfortable, clean and quiet.

Many thanks again for your feedback and patronage. We look forward to your next visit with us here in Freeport.

Best regards,

Chris Barstow
General Manager

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Reviewed 7 July 2014

You will be glad you picked this hotel. The staff are charming and extremely helpful, the rooms are spotlessly clean and spacious and I didnt hear a peep from the next door rooms. It is set back off the street so it is quiet and safe. I am not a breakfast person - just coffee - but I was tempted by the generous selection each morning. This hotel is a perfect fit for families, friends, and like me, someone traveling alone.

  • Stayed: July 2014, travelled solo
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Review collected in partnership with Hampton
1  Thank meganr506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPWMFP, General Manager at Hampton Inn Freeport/Brunswick, responded to this reviewResponded 18 July 2014

Hi Megan,

Thank you for your feedback concerning your recent stay with us. On behalf of our team, thank you for choosing the Hampton Inn Freeport/Brunswick for your accommodations.

We as a team strive to provide the best in Maine hospitality. Judging by your comments, I am pleased that we were able to meet that goal. I am also glad that you found your accommodations to be clean and quiet.

I wish you the best for the remainder of the summer season, and thank you again for your kind words and patronage.

Best regards,

Chris Barstow
General Manager

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Reviewed 30 June 2014

Friendly staff, easy check in, great location. The room was big & very clean. Nice breakfast buffet, too. We visited for one night and would stay again. Safe spot. Very convenient to shopping & restaurants!

  • Stayed: June 2014, travelled with family
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2  Thank Upstatekl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPWMFP, General Manager at Hampton Inn Freeport/Brunswick, responded to this reviewResponded 18 July 2014

Upstatekl,

Thank you for your feedback on your recent stay with our property. We appreciate your choice of our hotel for your lodging needs.

I am glad that you were able to experience our Maine friendliness, as well as an efficient check in and clean, comfortable accommodations. I'm also pleased that you enjoyed our complimentary breakfast as well.

Upon your next trip north to Maine, it is my hope that we may again be your host. Thanks again for your patronage and kind words.

Best regards,

Chris Barstow
General Manager

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Reviewed 23 June 2014

Very easy access; close to great dining options, clean, helpful staff; I love staying here. We have a history of staying here with youth soccer teams (the Freeport Hampton was one of our perennial favorite lodging options) and it is great for that sort of travel as well.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Hampton
1  Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPWMFP, General Manager at Hampton Inn Freeport/Brunswick, responded to this reviewResponded 29 June 2014

Hi Steve,

Thank you very much for sharing feedback concerning your recent stay with us. I appreciate your loyalty to our property and your kind words regarding our hotel and staff.

Whether it be for a family weekend getaway, or hosting families as part of a youth sports tournament weekend, we take pride in being able to provide clean, comfortable accommodations that meet those needs.

We hope to again be your host in the future, and genuinely appreciate your patronage.

Best regards,

Chris Barstow
General Manager

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Reviewed 20 June 2014

I have stayed in this hotel before. consistently been very good in every aspect.excellent hotel. very clean. great staff.good loction. close to all shopping. highly recommend this hotel.If you want a good price book well in advance. unlike other hampton inns cancellation policy is 24hrs before than 6.00pm same day.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Hampton
1  Thank RexEdward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPWMFP, General Manager at Hampton Inn Freeport/Brunswick, responded to this reviewResponded 29 June 2014

Rex Edward,

Many thanks for your review and for your continued loyalty to our property. I am glad that you have found our hotel and staff to consistently meet your expectations.

I also appreciate your mentioning of our hotel policies regarding reservations. We certainly do encourage guests to reserve in advance, since our demand can be high, and advance reservations allow us to provide the best value for our patrons.

It is my hope that we may host you again this season. Thank you again for choosing our Hampton Inn for your mid coast Maine travel needs.

Best regards,

Chris Barstow
General Manager

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Reviewed 5 June 2014

Beside the extreme quality of services and amenities, the hotel is well located for business as well shopping, with an easy access from the hwy. The park like surrounding generates a peacefull atmosphere. The cookies are excellent too......

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Hampton
1  Thank Jean R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPWMFP, General Manager at Hampton Inn Freeport/Brunswick, responded to this reviewResponded 9 June 2014

Jean,

Thank you so much for your positive review of our hotel. I am glad that you were able to enjoy our location and the amenities and service our property has to offer.

We do take pride in providing a comfortable, peaceful environment for our guests. I am happy that you could enjoy the environment yourself on your visit to our region.

We genuinely appreciate your patronage, and hope that upon your next trip south, we may again be your host.

Best regards,

Chris Barstow
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Freeport/Brunswick

Address: 194 Lower Main St, Freeport, ME 04032-1001
Phone Number:
Region: United States > Maine > Freeport
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Freeport
#4 Family Hotel in Freeport
Price Range: £77 - £226 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Freeport/Brunswick 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
feel at home at the Hampton Inn Freeport/Brunswick hotelHave a comfortable and relaxing stay at Hampton Inn Freeport/Brunswick, our Freeport, Maine hotel. Unwind in welcoming bars and inviting restaurants. Enjoy the great outdoors with a mountain hike or cross country ski adventure. Walk through gorgeous forests, relax on beautiful beaches and enjoy ocean cruises just minutes from this Freeport/Brunswick hotel. Spend an afternoon shopping in some of the 120 outlet stores near the hotel. Visit L.L. Bean's Outdoor Discovery School and learn biking, kayaking, archery and fly fishing skills. Our complimentary shuttle service can get you to and from the Freeport Train Station to connect to the Amtrak Downeaster, which is located one mile from the hotel. We also make scheduled stops to downtown Freeport daily.Unwind and feel at home at our Freeport, Maine hotel in a comfortable guest room with thoughtful amenities. Relax on a clean and fresh Hampton bed® and stay entertained with a range of premium TV channels and free high-speed internet access. Start your day with Hampton’s free hot breakfast before heading off for a day’s business or sightseeing. Keep in shape during your stay in the indoor pool, and rejuvenate with a workout in the fitness center. Four versatile meeting rooms accommodate board meetings for ten or receptions for up to 100 attendees. ... more   less 
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Also Known As:
Hampton Inn Freeport/Brunswick Hotel Freeport
Freeport Hampton Inn
Hampton Inn Freeport/Brunswick Maine

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