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“Very pleasant stay”
4 of 5 bubbles Review of Comfort Suites

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Comfort Suites
Ranked #10 of 11 Hotels in Freeport
Indianapolis, In
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Very pleasant stay”
4 of 5 bubbles Reviewed 27 November 2011

Wish all Comfort Suites were like this. Very clean, nice linens & towels. Comfortable bed. Personnel at desk was very friendly and helpful. Good breakfast - area was clean & everything was fresh. The person workin in the breakfast area (can't remember her name) was very friendly & keep everything stocked. The internet was slow. We did not like the self-closing bathroom door and the exhaust fan was loud. We usually bring a night light to use in bathroom - this was impossible because of the door.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bnbooks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SUNNY P, Manager at Comfort Suites, responded to this review, 30 November 2011
Thank you for your nice comments we apperciate your business and hope to see again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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296 reviews from our community

Traveller rating
    98
    106
    44
    27
    21
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Italian first
  • Any
English first
Nashville, TN
Level Contributor
863 reviews
164 hotel reviews
common_n_hotel_reviews_1bd8 825 helpful votes
4 of 5 bubbles Reviewed 25 November 2011

We stayed at the Comfort Suites in Freeport using a discount program which made this a good value alternative to staying in Portland. After a day traveling the coast, enjoying the lighthouses and small towns, this Comfort Suites provided a good night's rest and a good breakfast in the morning.

The king room is what we expect of Comfort Suites -- clean and attractive, The flat panel TV was good for evening relaxation. The loveseat is not overly comfortable, but for a one-night stay, it was nice to have. The bathroom was very clean and pleasant with good lighting. After a busy day, we rested well.

Breakfast the next morning was a little hectic but in a friendly way. The hotel had many guests who had started their Columbus Day weekend early, and the room was filled to capacity with some overflow into the lobby. The choices provided a nourishing start to the day. We ended up sharing our table with a mother and daughter from Nova Scotia who were on a shopping trip -- very pleasant conversation.

We were very satisfied with our stay at Freeport Comfort Suites. By saving a few dollars here, we had more to spend at another Choice hotel further up the coast -- the historic Captain Daniel Stone Inn in Brunswick.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RetiredTravelerTN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SUNNY P, Manager at Comfort Suites, responded to this review, 30 November 2011
Thank you so much for your response hope to see you guys.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canada
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 20 November 2011

We spent one night at this hotel and we were VERY impressed. Room was large, updated and clean. Breakfast was great- variety plus for continental. Staff was helpful and friendly!

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank WEREALLYLOVETOTRAVEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SUNNY P, Front Office Manager at Comfort Suites, responded to this review, 30 November 2011
Thank you for your lovely comments on your current stay with Comfort Suites.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Quispamsis,N.B.
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 20 November 2011

We were very pleased with this hotel. The suite was roomy,the pool an added bonus, and the breakfast well above average. The location is close to downtown Freeport. No complaints from us.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Muriel80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SUNNY P, Front Office Manager at Comfort Suites, responded to this review, 30 November 2011
Thank you for your time to go and write for ComfortSuites hope to see you guys again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guilford, Connecticut
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 13 November 2011

My friends and I went to Freeport to do some fall/winter shopping with great success and we stayed here afterward before hitting up Portland. This hotel was extremely reasonable and could not be more convenient to the shopping on route one. The hotel is right off the highway and about a five minute drive from all the outlets. The room was spacious, clean, and quiet. There was an indoor pool but I didn't use it, it closes at 9:00. There was breakfast included which was good. I was under the impression it was a hot breakfast which in my mind was a buffet. There was bacon, make your own waffles, yogurts, cereals, pastries, bagels, etc. For the price and location, it's perfect!

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank djsk8eruc2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
1 review
5 of 5 bubbles Reviewed 12 November 2011

The fireplaces have been taken out of the rooms during the last renovation.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 26 October 2011

I stayed one night at the hotel in early September and noticed a few weeks later that I was charged for two nights. Ok, these things happen I thought and figured I'd give them a call. Well, almost 2 months later, still no call back. Each time the front desk person tells me I have to speak with the Manager Kim. I have left at least 5 messages for Kim who either a)doesn't exist or b)doesn't care about customer service. All I was hoping for was a conversation to understand what happened. Maybe I made the mistake who knows but they don't even have the decency to return a phone call. My advice: you can stay someplace for a similar price with better customer service.

  • Stayed September 2011, travelled solo
    • Service
Helpful?
2 Thank traveltime51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SUNNY P, General Manager at Comfort Suites, responded to this review, 18 November 2011
I, as a Manager return all calls and try m y best to resolve any issues with my guest. There are also policies set in place that have to be taken in account for. I am concerned over this review because I have resolved any and all prior disputes. I am not sure who this is but will definately do my best to resolve if they wish to contact me and please do not leave message with employees.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 500 US Route 1, Freeport, ME 04032
Phone Number:
Region: United States > Maine > Freeport
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 11 Hotels in Freeport
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Newly renovated Comfort Suites. Freeport's only all-suite hotel. Large king, double queen and luxury suites. Indoor heated pool and hot tub, 100% smoke-free, free wireless, flat screen HDTVs. Located off exit 20, at the gateway to downtown Freeport. Free parking. Two meeting rooms. ... more   less 
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Also Known As:
Comfort Hotel Freeport
Comfort Suites Freeport, Maine
Freeport Comfort Suites

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