We stayed at the Comfort Suites in Freeport with friends while on a shopping trip to the area at a rate of $100/night which we booked through Expedia.
This is the fifth hotel (Hilton, Best Western, Maine Idyll Court, The Village Inn) we’ve stayed at during our frequent visits to Freeport and I would say it’s my least favorite.
-The rooms are in need of updating (especially bathrooms);
-the staff would benefit from customer service training. They were not rude necessarily, just indifferent. I emailed the hotel at the address provided on their website several times before we left and never received a response. When we booked with Expedia I requested a room on the Route 1 side as opposed to the highway side. Upon check-in I was told that this request couldn’t be granted because the hotel was at capacity. Fair enough- until our friends who checked in behind us and had not specified where they’d like their room, got a room facing Route 1. I would say the front desk worker just didn’t want to be bothered to switch the room we’d been assigned;
-rooms facing the highway are very loud. We turned on the fan to try and drown out some of the noise but it was still noisy; and
-the location is not great (not walking distance to the heart of the shopping district).
While it wasn’t a terrible hotel, basically I was left with the impression that Comfort Suites didn’t care whether I stayed there again or not-so I won’t be.
On the plus side, we ate at some wonderful restaurants while in Freeport: China Rose, The Lobster Cooker and The Freeport Seafood Company. Also, Bob’s Clam Hut in Kittery is excellent!
- Official Description (provided by the hotel):
- At the Freeport Quality Suites our friendly staff strives to help our guests feel at home in Freeport. During your stay you can enjoy clean and spacious rooms; access to our indoor heated pool and hot tub; and a 100% smoke-free location. We are located off exit 20 with access to downtown Freeport and are central to Brunswick and Portland. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Choice Hotels, Hotels.com, TripOnline SA, Ebookers, HotelQuickly, Evoline ltd, getaroom.com and Cancelon so you can book your Quality Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Hotel Freeport
- Comfort Suites Freeport
- Freeport Comfort Suites
- Quality Suites Freeport, Maine